SCAMUSpassportandvisa.org Reports & Reviews – Page 4 (147)
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There has been no way to contact customer service to resolve there issue. You submit information and they do nothing other than email what you have submitted and maintain a copy of your social security, date of birth, address and bank information for their own personal records - they now have all of my bank and sensitive information and my spouses info.
Post submitting payment and printing the form, I noticed on the last page that I would need to submit a separate payment via check for the renewal of my passport and that the amount just paid was ONLY for using the fillable form and shipping label. I promptly followed up via their contact page and via email requesting a refund and requested their transparency on their website versus unethically misleading their site visitors. I also requested that they permanently delete all the data entered and now waiting to see if they will in fact refund the amount and really hoping my PII doesn’t end elsewhere. Though measures have been taken to monitor identity theft and credit.
They now have my personal information and credit card details and I am concerned to protect my personal information from theft.
They site claims to expedite to be a portal of renewal for a passport, but in fact they simply fill out a pdf on my behalf and skim my personal information.
I was fooled by the official look and tone of the website.
They were collecting all the information for passport renewal.
They asked for a great deal of information that I did not recall giving ten years ago, but I thought the process may have changed under Trump.
Info such as spouse date and place of birth, marriage date, parents names and birthdates.
They also asked for my ss number.
I only realized the scam when everything printed and showed that $130 fee still needed to be paid to the government.
I will try to cancel the payment tomorrow, but of course it is my personal data that I foolishly have given to god knows who.