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Rocket Commerce Reports & Reviews (244)

Merchandise billed but never received.

Emily H Jun 11, 2020

I ordered the set of lids on 5/05/2020. I did not receive the shipping notice I was told I would in my order confirmation. Obviously I never got a tracking notice as well.
My credit card was charged and I have not received the product. I believe this is a scam.

Ordered products totaling 48.81 on May 14, never received an E-mail confirmation, and also no products. I am very angry and will be filing a claim with my bank.I ordered the product because it looked like it was good. It is paid for, now want the product or the money back!

KP2116 Jun 11, 2020

My experience is exactly the same! Ordered the silicon lids on May 8, 2020, via Facebook. Received a confirmation e-mail, then nothing. It's been 5 weeks. Save yourself the aggravation! Do not order from this company.

I order stuff for them and never got anything is this place a bunch of bull.

I ordered silicone 'magic lids' in the in the beginning of May, only received a confirmation email and nothing else. I got. 'free items' included but havent received anything yet. Im trying to be optimistic since I didnt think it was a scam but after a month long wait with no other emails but the one...i dont know

J Hunt Jun 11, 2020

Ordered 3 sets, plus one free, `of the silicone lids from an ad on Wordscapes. Charged my credit card 4 times. No confirmation email, or tracking number. Phoned the number on the credit card statement, office not open. No merchandise. I have tried to find this ad again, but it isn't on the site. I haven't been able to post to their Facebook page. My credit card company said to wait a month, but after seeing all these complaints, I will notify them no;w.

Ordered no touch keys from Rocket Commerce on May 16, 2020. They charged my credit card. They sent an immediate order confirmation email but did not send a follow up email with a tracking number as stated. Never received the keys I paid for. Going to dispute the charge with my bank.

Initial order confirmation:

ORDER #8EAB6D53CE

Thank you for your purchase!
Hi Randy Craig, we're getting your order ready to be shipped. We will notify you when it has been sent.

How fast is delivery?
Generally it takes 10 to 25 business days to be delivered!

How to track my order?
Once your order is shipped (withing 3 days after the purchase), you will receive a new email with a direct link to track your order in live!

If you can't see your free unit, Don't Worry!
As the whole site is with free unit promotion, above 02 products. Most likely, at the time of shipment, our agent identified the error and manually added the 01 free product to your order.
So make sure that the 3rd unit will come to you.

Items in Order:
Name Quantity Price
No Touch Multi 2 $23.94
DeliveryUS UPS 1 $5.99
No Touch Multi 1 ---
Totals:
Sub Total: $29.93
Shipping: ---
Grand Total: $29.93

Sarah A Jun 10, 2020

I placed an order on June 1st. My card was charged, as well as $5.99 shipping. I am still waiting and I am not encouraged by these other complaints.

orderd lids may 1st never got them but the charge is on my credit card bill if i do not get lids or money back i will notify better business buera and contact a lawyer this has to stop

Scammer's website Rocket commerce.com
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable

Ordered product on 5/11/2020 never received to date 6/10/2020. Cc charged for $23.94.

Where is my product? Ordered 5/11/2020 still not received 6/10/2020. Charged on my cc.
Wish I read the reviews stating this was a scam. Why is it on fb. Shame on fb.

Never received product. Ordered 5/11/2020 and still have not here 6/10/2020. Wish I looked at all the reviews stating this company is a scam. From the USA. Why does Facebook allow this? Shame on them.

All the comments on this site are worrying. Saw an advert on Facebook in the UK for a set of 6 stretchy silicone covers for jars, dishes etc, called Happy Covers. Ordered one set 23 March 2020 but have not received the goods or order confirmation, no tracking, no nothing!
My money has disapeared to Rocket Commerce (whoever they are), they've debited my bank account £9.97 and £4.97 GBP.
I live in hope but now strongly suspect this lot are con-merchants.

I placed an order on 5/15/20 for qty 4-forever sponges. Still waiting for shipment, but after reading the comments, I am not the only one who got scammed. I am contacting my bank to dispute the charges.

gordmac Jun 10, 2020

Ordered these lids May 12/20 I was charged but have never rec'd a shipping notice as was promised. Will be contacting the credit card company for a refund.

I purchased the lids on may 2 and got no confirmation # no email ether. I was charged $23.94+$9.99+$3.99.
Have not seen anything yet.

Ordered lids on May 19 .. taken off my credit card ..reply with tracking number..which goes to god knows where...
That’s it ..guess I am just another sucker on their list.

THIS IS A SCAM ON FACEBOOK !

ordered magic lids 05/07/2020 - ORDER #01337B59EE
charged my bank account $33.88 and never received product

DO NOT BUY ANYTHING FROM ANY ADVERTISERS ON FACEBOOK !

I ordered the stretch lids on 5/8/20 my master card was charged $5.99and$47.88 Have received no product, will contact my card company to list this as fraud and put the money back on my card. Order number 3104027070 Fl

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