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Rocket Commerce

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Rocket Commerce Reports & Reviews (244)

Janbug Jun 25, 2020

BEWARE, THESE PEOPLE ARE THIEVES! I placed an order for the magic lids in April 2020 and now its June 25 and nothing. They sent me a confirmation of order and info that said I may take 10-25 days to ship but I would be able to track my order because as soon as they shipped my order I would receive another email wit tracking information.. THEY ARE SCAMMERS. ITS THREE MONTHS NOW AND NO MERCHANDISE! Don’t waste your money. My bank is helping me proceed with some legal action..

Cnoel88 Jun 28, 2020

How can we get our money back? Anyone know any ideas

2020 from this rocket commerce company’s ads on face book, money taken out from my bank account double the price £62 June 22 already and I still haven’t received an confermshion of the product I ordered. “NO” magic lids delivered. I believe after reading all this complaints and reviews..I .am also a victim of this company scam. How can we stop them? Anyone
Gillian wolstenholme

I order magic lids on 8 June, 2020 from ads on Facebook. Nothing has arrived. I had an email asking me to confirm my address, and then I received an email saying they had been shipped which included a UPS tracking number. However, when I logged onto UPS and entered the number it said it was invalid! Still no magic lids.

Mocha Jun 25, 2020

I ordered magic lids June 17, 2020 from this rocket commerce company’s ads on face book, money taken out from my Credit card right away at that moment, but until now June 25, already and I still haven’t received the product I ordered. “NO” magic lids delivered. I believe after reading all this complaints and reviews..I .am also a victim of this company scam. How can we stop them? Anyone?

Scammer's website uk.super--charge.co/catalog-2.php?fbclid=IwAR2WLn0wUiCy9ZQa6oO7-557LGWb1K7TB5MFyFY2TZZUEcF7fEXC0zq9Cro
Country United Kingdom
Type of a scam Counterfeit Product
Initial means of contact Social media (e.g., Facebook)

Ordered an iPhone charging cable for £9.99 plus £4.95 delivery. No confirmation email received for the order. Order placed on 22/06/20.

My mom also ordered a iPhone charging cable and no confirmation email. And it’s already pending withdrawal from her checking account. Having her call her bank now to cancel the order. Thanks for reporting this.

I ordered the forever sponge. The money was taken out instantly and I never received it (that as over two months ago). This is definitely a scam. Facebook needs to take this down. They're stealing money from hundreds if not thousands of people and getting away with it. Is this not illegal?

Yes it's illegal I ordered on 1st of June and what do u know no goods but took money out of my bank account straight away

Order 8666254184 May17 $29.94
Not recieved
Where is my order?
Extremely dissatisfied

You'll never get it. I never did either. This company is fake.

Just bought a orthopedic pillow from this company today , saw advertised in facebook.
I haven't even received a email but the money was alreday taken from my account.
I'm worried that this is a scam and I lost the money

RHP Jun 23, 2020

I ordered silicone lids and the money was taken June 1/2020. To this date I still have not received them, considering there’s a 2 day delivery advertised if you pay extra for UPS I am very disappointed. I have not even received an update! Called the office and it was closed.

ORDER #9EF166ED84 I ordered them the silicone lids on May 20th got an email saying it is being shipped out. Today 6/23/2020 no lids yet

My credit card was used by Rocket Commerce Florida though I never ordered anything from them. Have not even heard of this company leave alone order something from them. How they got my credit card number is surprising. They could be hacking credit cards too. Therese Rosario

Flower Jun 23, 2020

ORDERED SILICONE LIDS, THEY SAID THERE WAS A PROBLEM WITH MY ADDRESS RE SENT IT... NO RESPONSE NO GOODS BUT MONEY HAS BEEN TAKEN FROM MY BANK ACCOUNT... THIS SCAMMER NEEDS STOPPING!

Ordered poly seal caps and money taken out of bank account. Delivery was to be 5 days with 5.99 shipping I paid for faster delivery. No caps and they have the money.

Same as with others, placed an order for the silicone lids on 13th May, email received with the usual information. No products and no way of getting in touch. Kiss my money goodbye and don't ever buy anything advertised on facebook again. Shame really as I am sure there are legit companies out there advertising. Lesson learned.

I place an order on 19thMay and my account was charged. I received email stating delivery with 10 to 25 days. As of today 23rd of June no order. No reply email.

Scammer's website Facebook page/ads
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email

I saw an ad/video of the forever sponge. I thought it was a cool idea and was said to get 2 sponges for $12.00. I figured thats a great deal. I made the purchase they only asked for my billing address not shipping, but charged me $3.00 for shipping. They sent me a confirmation email with a tracking number. The tracking number didn't work. I emailed them several times about it and got a response saying "message not delivered". I also wrote the facebook page, as well as facebook. Its been months and I've not received even an explanation. This is complete BS facebook promotes them.

kristin Jun 23, 2020

Paid for the silicone seals money taken out of the credit card for the amount stated (free shipping to NZ) then another payment was taken out too, have heard nothing from them when I tried to contact them through their USL chat, as they say they will e mail the order number through, there is no e mail address for this company so no way getting hold of them, something needs to be done regarding rocket commerce as they are scamming people out of money, I for one will be taking this further through my bank is there anyone that can sort these people out?

Hi Kristin, we were reading these reviews and so we just sent an email to rockettcommerce.com and got an automated response. But the email address had 2 via email addresses. RC- English

20:50
Via support.82304.a63d3e2f6fa61594

We ordered the lids also and noticed they charged us $13.99 for DHL shipping. Looks like we will be getting this sorted thru our bank also. Also looks like it will pay to charge your credit card so they can't keep taking money out.

False advertising . Money taken and no products arrive !

Taken my money and no product arrived and no one to contact

I ordered magic lids from them on May 13,2020 and never have received the product. My CC was debited on same day and a Thank You e-mail confirming my order # was sent to me. This was the last I have heard from them...No products and NO money.
Caprice W. Hough

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