Rocket Commerce Reports & Reviews (244)File a complaint
DUKESTERFMB Jun 22, 2020
DID NOT RECEIVE MY ORDER (ORDER #7D54145449) I DID GET A "THANK YOU FOR ORDERING. MY CREDIT CARD WAS CHARGED ON 05/19/2020 I STILL HAVE NOT RECEIVED THE ORDER. IT'S NOW 06/22/2020! --- JOHN ALBERTSON
I ordered silicone lids on June 1st and guess what no purchase received yet money was taken out of my bank acc
Radi Ali Jun 21, 2020
Scammer's website rockettcommerce.com
Kat Chubb Jun 19, 2020
DONT PURCHASE ANYTHING FROM THIS COMPANY - MAGIC LIDS... Just purchased the Magic Lids from this company... Our bank called to notify us of an unsual transaction activity and that there had been scam companies using facebook etc, advised us the payment has gone through.. However after receiving the call I did some research to see this company is a scam.. Money lost, even tho we did receive an email however does not mean anything...
Catherine Romnis Jun 19, 2020
Where's my stuff it been a while never received no confirm email
TERRY JONES Jun 19, 2020
I placed an order for 2 sets of lids last night and never received the confirmation email but the charges are on my account. I looked up this company and many people never rec'd their orders. I want the charges off my account!
I'm in same boat as, you these people should not get away with this it is disgusting
Miss S Lambert Jun 19, 2020
I ordered the NoTouch items on the 12th May. I took a photo of my order details & number. It also said i would receive an email with my number details shortly - never received one. I have been trying to get in touch, but the website i have on the photo is "uk.no-toucch.com". That sent me to a website saying the domain was available to purchase. Very frustrated that they are making money through the Covid -19 pandemic & not sure what to do next apart from ring my credit card company. Only just got my statement so I could see the company name! S Lambert
Roy Jun 18, 2020
Jaime Popp Jun 18, 2020
I ordered 3 Forever sponges on May 24, 2020. Paid the $24.90 for them. Never received an email but after my purchase I took screenshots of my order/confirmation #. I haven't heard from them or received product.
Diane Richard Jun 18, 2020
I ordered the sponges on May 9. I also ordered a metal straw. To begin, they advertised free shipping. However, they charged me for shipping on both items. my total was 37.88 on my credit card. Never got my order, however they did send me a confirmation email with my order # on it. I sent several emails to Forever Sponge, but they told me it must have been a company ripping me off, because they are no longer Forever Sponge. They are now martcortstores. I could not get in touch with them . Diane Richard, June 19 2020.
Michelle Flesch Jun 18, 2020
I never ordered, decided not to after all the other add ons they wanted me to buy, but I still got charged for the sponge, never got an order confirmation email so im very perturbed that my card still got charged
Lucy Carlin Jun 18, 2020
I also ordered the lids £32.85 went out of my account but never received the goods. How does people get away with taking so much money, how are they not caught?
G June Dawson Jun 17, 2020
I ordered on May 11th . Order #871A5F6095. Magic Lids. Got a "Thank you for your
Phill Jun 17, 2020
I saw the silicon lids advertised on Facebook and placed an order for £24.01 on May 17, 2020. The money left my account the following day against an order number HTTPSELOATIEK and I am still waiting. Having now read what everyone else has posted, clearly I have been scammed but what is Facebook doing about this? I imagine they were quite happy to accept money for this 'company' to advertise, but they appear silent now that it is clear that this was a fraud. There is a huge principle involved here and everyone needs to go public!
Linda Cullen Jun 17, 2020
ORDERED MAGIC LIDS - FLEXIBLE SILICONE LIDS ON MAY 8/ 2020, got
Perry May Jun 17, 2020
I ordered the Magic Lids on May 16, 2020 I ordered 2 set's and post to get 1 free I did get a confirmation number and no tracking number today is June 17, so it has been over a month and I still haven't got my order this a piss poor way to run a business, I will be getting in touch with my bank to dispute this charge and get my money back and then a lawyer to be suing you for breach of contract and any thing else.
Miadog Jun 17, 2020
Noticed that most of the people were scammed around the same time. I also ordered the sponges and never received. Credit card was also charged and I did not receive a tracking number. Emailed them and the email came back. Scam.
I saw Forever Sponge advertised on Facebook, so it seemed legit. I ordered two and the $33 and change was deducted from my account. However, I realized that I only entered my billing address and not a shipping address, because mine differ from each other. I went to email support and couldn't find an email address. I searched my email inbox for the supposed confirmation email I was destined to receive (still have nothing--weeks later). I actually found a spot where they tried, there was an @domainname without an address in front of it...so that tipped me off. Now I see all these other people have been scammed for multiple products they supposedly sell. HOW DO WE SHUT THEM DOWN!?
Mercedes Martinez Jun 16, 2020
Scammer's phone 7866839118
Ellen Zins Boggess Jun 16, 2020
I purchased silicone sponges on 5/15/20 through a Facebook ad. Got an email confirmation but never got a tracking notice. My credit card was charged however I haven’t received my order.