Rocket Commerce Reports & Reviews (272)File a complaint
Jenny L Mitchell Jul 02, 2020
May 10, 2020 I purchased 3 sets of silicone lids from Rocket Commerce. I still have not received anything from them or have gotten any correspondence from the company. I paid $25.88 .
One more thing:
Same story we "bought" from this organization on Facebook. $50 later and nothing arrived after 3 weeks. No sign of life. Please note these guys trade on the same IP as:
Ivonne Hanson Jul 02, 2020
Much like countless people in this thread. I have been scammed by this company in the same way the others have. What I do not understand, if so many of us have been scammed, why are they allowed to continue to do business? If we can't get refunds, the least we should be able to do is disrupt their "business". That means have all platforms remove them. That means Facebook, Instagram, and all others that allow them to advertise on their platform. We ALL need to go to The Better Business Bureau and file complaints and also go to the platform from which we ordered and let them know about our experiences in hopes that they take action as soon as possible.
LLecky Jul 02, 2020
Great idea! So I searched online for an address (reqd to file a complaint) and it seems it may also go by "Rocket Kommerce" and the address assoc is: NO. 1/1, 3TH FLOOR, VINAYAKA TOWERS 1ST CROSS, GANDHINAGAR BANGALORE KA 560009 IN. The BBB will redirect you to the econsumer.gov website for complaints that are outside of Canada/US. I'm working on mine...not sure that their info would show up on BBB though.
Fred Simmons Jul 01, 2020
Ordered Magiclids from this company on 12 May 2020.
Therese MacDonald Jul 01, 2020
I too have been the victim of a scam by this “company”! $39.88 I paid them and I thought something was odd when I didn’t receive a confirmation email. Have received nothing from them!
JoyLin Jul 01, 2020
I ordered a sponge and lids from this company and they took the payment from my bank on 16 June, I received no email confirmation and have heard nothing since. My bank won’t refund the money until I have contacted the company to request a refund! Catch 22. Does anyone know how to contact them? I found the advert on Duolingo, a language learning app.
Debz Jun 30, 2020
I ordered a miracle brush pet groomer from this company: via Facebook on 12/6/2020.
ClaireWatts Jun 30, 2020
I ordered sponges on 5/18/20 $23.94 was deducted from my bank account the very next day & I have received nothing! I called several times and just got the run around and left on hold for more than a half hour. They cannot find my information. Bull! They stole my money! Take them off Facebook! Too many people have been scammed!
Sandra B Jun 30, 2020
I ordered some magic lids on 17th June 2020. The money was taken out of my account but I have heard nothing since. I should have realised it was a scam because it said postage free and then I paid for the lids, I was charged an extra £4.97 postage. In total I paid £14.94. How is this company still allowed to advertise on facebook?
Malcolm321 Jun 30, 2020
I called the phone # on this report. The lady who answered said the product comes from China and the Ship is on the way from China. She said the Ship (boat) is expected in the US July 2-3.
Richard Warnock-Horn Jun 30, 2020
I ordered magic lids mid May 2020, got an email telling me I'd supplied the wrong address! Then an email telling me they were on their way with a tracking number that doesn't work. I emailed them, no response and still no lids. This was an add on facebook surely they have some responsibility?
Lydia Szapiro Jun 30, 2020
Seems I've also fallen victim to this rotten organization. I also ordered, via their ad on Facebook, two sets of the miracle lids, in their buy two, get one free offer. Plus added another set, as it seemed an even better price. That was 15 June 2020, and then no follow-up email and nothing arrived. Am very annoyed and will follow this up with my bank tomorrow.
Ordered one set of miracle lids with free delivery on 26thJune they took two lots of money the next day so checked it out it is a complete scam,
I ordered 1 set of miracle lids on 26th June with free delivery when e-mail arrived found they had taken two amounts £8.97 & £7.97 from my account. So have checked firm on-line and it is a complete scam, these people advertise a lot on different sites with very good promotion videos it’s easy to be sucked in. These people are [censored]
Vicky Jun 30, 2020
I order forever sponges 5/18/20 and haven’t received them as of 6/29/20. My emails bounce back as server not responding! Because the sponges were advertised on facebook I was misled into thinking this would be a legitimate company to order from.
Lsparham Jun 29, 2020
I ordered 3 No Touch Multi door openers on May 9th 2020 and still have NOT received them or an email where I could check the tracking! What is going on? 😡 Confirmation said they would be shipped in 10-25 days!
Hilda Edwards Jun 29, 2020
I ordered 2 sets of ‘Miracle Lids’ on 9th June 2020. Money taken from my MasterCard. £19.94 plus £4.97 post and package. I realise now that this is a total scam and I am very disappointed and it makes me fear ever buying on line again. Very disappointed. Hilda Edwards.
jwh Jun 29, 2020
Ordered from an ad on facebook 3 Forever Sponge on 5-28-20 for $27.93. Today is 6-29-2020 and still nothing. The #800 at 9:44 AM EST says the office is closed and yet hours begin at 9AM. Anyone getting these things and resolutions?
Vicki Carey Jun 29, 2020
Anyone technical in website etc, I found this by searching thru google. A bit of information about Rocket Commerce. Also on your bank statement you should find part of a website name of HTTPS FLOATIE. This is possibly another name they go under, but it definitely is a scam. Rockettcommerce was registered 29 May 2019, so you will probably find thats how long they have been scamming people.