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Rocket Commerce Reports & Reviews (244)

Ordered lids 3 total , buy 2 get 1 free. charged to my account 5/18/20
said fast shipment? as of today 5/29 NOTHING. I see others have also been waiting.
$23.94 then $5.99 shipping. I had 2 for presents and 1 for myself. Date needed passed.
WHERE IS HELP?

SCAMMERS EMAIL:
SCAM TYPE:: Covid 19
INITIAL CONTACT : Social Mediia (game/Facebook)
THIS IS WHAT I RECEIVED FROM THEM:

ft#https://uk.rocketcommmerce.co/resources/images/rc-logo.png

ORDER #90AB6564B3

Thank you for your purchase!

Hi Sharon Smithard, we're getting your order ready to be shipped. We will notify you when it has been sent.

How fast is delivery?

Generally it takes 10 to 25 business days to be delivered!

How to track my order?

Once your order is shipped (withing 3 days after the purchase), you will receive a new email with a direct link to track your order in live!

THERE are no contact details on this “Order Confirmation “ and needless to say, I have heard absolutely nothing and I realise that I have been duped!
I check my email every day and there is nothing from them!
I have even tried using the “noreply email).

There should be something that Facebook/Social Media can do to stop fraudulent “companies “ from operating!

j'ai cder les couvercles silicone pou 21.94 euros +0.94 de frais ! mais depuis pas de nouvelles de comfirmation ni d'expédition mais l'encaissement lui a bien réaliser très rapidement.Cde n°11F846A4AE du 11 05 2020.

Started to order the lids, buy 2 get one free. After I entered my credit card info i decided that i did not want them. I did not finish the order and did not give a mailing address. I closed out of the order but still got charged. These people have my credit card info which is really scary to me. I am going to contact my bank to give them a heads up. Susan

Yikes I didnt even think about them having my credit card info! Guess I will have to call the credit card company and my bank tomorrow too. I have never had this happen before. Will have to get a new card with new number.

I am reporting Rocket Commerce for putting a false add for silicone lids and taking money from my visa without sending any communication or products. This is fraud. Facebook are at fault for not screening these sites. I see there are many more people who have lost money and faith in trusting these advertisements to sell a product that people want to purchase. God knows how much money these scammers have stolen from honest consumers like myself. I challenge Facebook to do more scrutinizing on there site to stop all this fraudulent behavior.

I saw the add on Facebook for silicone lids. Byu 2 and get one free. Free shipping untill I put my details and once submitted I was charger 13.99 shipping. The 46.00 plus shipping was taken from my visa and I had no e mail contact nothing. When I checked my bank the details were from rocket commerse Floaties? Scammers. Will not get my lids or my money back. Facebook needs to take their scam off there site.

PSaw site on facebook. Bought a set of lids. Still nothing. Taken it up with Paypal and Amex. It must be a scam

Well I had the same experience as everybody else. Placed an order the first part of May that it was received with ship out within three days I should receive within 10 to 25 days and here we are approaching the end of May and I have not received my product. I guess we all got scammed

I ordered 3 door openers on May 10 and was charged $23.94 immediately. I ordered off facebook and was told it would be shipped out in 3 to 4 days. Still nothing! I have emailed them and inboxed them on facebook but NO response. What is going on? This is VERY BAD practice! If I do not receive this item with the week, I will have to take drastic measures.

Scammer's email [email protected]
Country United States
Type of a scam COVID-19
Initial means of contact Social media (e.g., Facebook)

I clicked on an ad while playing Angry Birds on my iPad to buy No Touch Multi which is a copper multi tool that one can use to open doors, use pinpads, etc. without touching surfaces during these covid-19 times. I paid by credit card and received a confirmation email with an Order #97EFE5C9EA and a note that shipping takes 10 to 25 business day. the order is supposed to be shipped within 3 day of the purchase and they they're supposed to send a confirmation email.
I have received nothing and there is no website for rockettcommerce.com or rocketcommerce.com
I have received no shipping confirmation nor any product. My credit card has been charged.

Money was taken from my account on May 18, 2020 but I have not received any product or any communication about my order.

I Made a purchase threw Rocket Commerce on May 14th $11.97 & a $5.99 shipping fee. It's now the 27th of may without any product or results confirming my order. I emailed support and 2 days later got the bounce back alert. I too have feel prey to this scam site. Please someone take action against these people. If at all possible. THANX
PETE

SHERIH May 27, 2020

I placed an order May 13 and the email said it would be shipped within 3 days of purchase. My card was charged immediately but I have not received anything, product or email.

I ordered a 12 piece magic lids and 4 forever sponges for a total of $40.82 which was charged to my credit card. I received an order confirmation on May 19 but no shipping information so I emailed them at [email protected] where they said to email if I had questions. It bounced back as undeliverable. When I typed in rocketcommerce.com, it said that domain is for sale. Obviously this is just a scam and I will never receive my product and there is no way to contact them.

I ordered sponge on 05/07/20 I have not received order yet

Placed an order on 5/9/20 at price of $23.94. I think this is a scam. Please do not buy from them: Rocketcpmmerce. Have emailed 3 times to find out delivery for my order and comes back can not forward to the email given on their email sent to me confirming my order! What is my recourse?!

Lisanne P

Items purchased in Jan 2020. Nothing received. Recent emails from them asking me to re- submit my address details as products will be re-sent.
Presumably all lies as now end of May and still no delivery.
Company should be reported as fraudsters.
Please do not get involved with them.

How is this company getting away with these scams i.just saw these reviews or would of never ordered product i ordered buy 2 get 1 free deal suppose to be $23.94 plus $5.99 shipping the shipping wasnt mentioned til after order was made then went to another page asking to buy 2 more at $4.97 each i said no & it still processed as if i said yes so that's $39.87 i was charged & seeing these reviews looks as if ill be lucky if i receive anything can't find a customer service # to talk to someone looks like ill have to dispute charges too since looks like many haven't received them & i only saw product b/c Facebook so u would think its ok of a merchant since fb is advertising it nope fb needs to not be advertising this product or other products this merchant should be investigated fined & shut down...

i ordered lids on May 4th and it said I would recieve tracking info within 3 days and I have not and have no way to contact them. DO NOT BUY

Like so many others, I too, fell for this scam. I haven't received any emails re: my order and based on the many complaints I've read so far, this company is sure ripping people off. I will contact my bank to see if anything can be done.

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