Rocket Commerce Reports & Reviews (244)File a complaint
Clarence Tabler May 29, 2020
Ordered lids 3 total , buy 2 get 1 free. charged to my account 5/18/20
Sharon Ann Smithard May 29, 2020
Jean Louis Cioni May 29, 2020
j'ai cder les couvercles silicone pou 21.94 euros +0.94 de frais ! mais depuis pas de nouvelles de comfirmation ni d'expédition mais l'encaissement lui a bien réaliser très rapidement.Cde n°11F846A4AE du 11 05 2020.
susan wylie May 28, 2020
Started to order the lids, buy 2 get one free. After I entered my credit card info i decided that i did not want them. I did not finish the order and did not give a mailing address. I closed out of the order but still got charged. These people have my credit card info which is really scary to me. I am going to contact my bank to give them a heads up. Susan
Joan Simmons Jun 02, 2020
Yikes I didnt even think about them having my credit card info! Guess I will have to call the credit card company and my bank tomorrow too. I have never had this happen before. Will have to get a new card with new number.
I am reporting Rocket Commerce for putting a false add for silicone lids and taking money from my visa without sending any communication or products. This is fraud. Facebook are at fault for not screening these sites. I see there are many more people who have lost money and faith in trusting these advertisements to sell a product that people want to purchase. God knows how much money these scammers have stolen from honest consumers like myself. I challenge Facebook to do more scrutinizing on there site to stop all this fraudulent behavior.
I saw the add on Facebook for silicone lids. Byu 2 and get one free. Free shipping untill I put my details and once submitted I was charger 13.99 shipping. The 46.00 plus shipping was taken from my visa and I had no e mail contact nothing. When I checked my bank the details were from rocket commerse Floaties? Scammers. Will not get my lids or my money back. Facebook needs to take their scam off there site.
Barry Sumeray May 28, 2020
PSaw site on facebook. Bought a set of lids. Still nothing. Taken it up with Paypal and Amex. It must be a scam
Jcranham May 28, 2020
Well I had the same experience as everybody else. Placed an order the first part of May that it was received with ship out within three days I should receive within 10 to 25 days and here we are approaching the end of May and I have not received my product. I guess we all got scammed
Kathi Rainwater May 27, 2020
I ordered 3 door openers on May 10 and was charged $23.94 immediately. I ordered off facebook and was told it would be shipped out in 3 to 4 days. Still nothing! I have emailed them and inboxed them on facebook but NO response. What is going on? This is VERY BAD practice! If I do not receive this item with the week, I will have to take drastic measures.
pamalojo May 27, 2020
Scammer's email [email protected]
Debbie Boas May 27, 2020
Money was taken from my account on May 18, 2020 but I have not received any product or any communication about my order.
Pete Shadle May 27, 2020
I Made a purchase threw Rocket Commerce on May 14th $11.97 & a $5.99 shipping fee. It's now the 27th of may without any product or results confirming my order. I emailed support and 2 days later got the bounce back alert. I too have feel prey to this scam site. Please someone take action against these people. If at all possible. THANX
SHERIH May 27, 2020
I placed an order May 13 and the email said it would be shipped within 3 days of purchase. My card was charged immediately but I have not received anything, product or email.
Gerri Sherman May 27, 2020
I ordered a 12 piece magic lids and 4 forever sponges for a total of $40.82 which was charged to my credit card. I received an order confirmation on May 19 but no shipping information so I emailed them at [email protected] where they said to email if I had questions. It bounced back as undeliverable. When I typed in rocketcommerce.com, it said that domain is for sale. Obviously this is just a scam and I will never receive my product and there is no way to contact them.
Vicki Rambin May 26, 2020
I ordered sponge on 05/07/20 I have not received order yet
Lisanne Quintana-Ponce May 26, 2020
Placed an order on 5/9/20 at price of $23.94. I think this is a scam. Please do not buy from them: Rocketcpmmerce. Have emailed 3 times to find out delivery for my order and comes back can not forward to the email given on their email sent to me confirming my order! What is my recourse?!
schoolhouse321 May 26, 2020
Items purchased in Jan 2020. Nothing received. Recent emails from them asking me to re- submit my address details as products will be re-sent.
Kelly lauren farrell May 26, 2020
How is this company getting away with these scams i.just saw these reviews or would of never ordered product i ordered buy 2 get 1 free deal suppose to be $23.94 plus $5.99 shipping the shipping wasnt mentioned til after order was made then went to another page asking to buy 2 more at $4.97 each i said no & it still processed as if i said yes so that's $39.87 i was charged & seeing these reviews looks as if ill be lucky if i receive anything can't find a customer service # to talk to someone looks like ill have to dispute charges too since looks like many haven't received them & i only saw product b/c Facebook so u would think its ok of a merchant since fb is advertising it nope fb needs to not be advertising this product or other products this merchant should be investigated fined & shut down...
Deborah Radcliffe-Branch May 25, 2020
i ordered lids on May 4th and it said I would recieve tracking info within 3 days and I have not and have no way to contact them. DO NOT BUY