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Rocket Commerce

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Rocket Commerce Reports & Reviews (698)

A bunch of fraudsters, still waiting for these Samsung cables I order about 8 weeks ago...Don't purchase from them robbing [censored]

+2

I ordered the New Stretch Lids July 9th 2020. I still haven't received them. This is one of the worst companies that I have been SCAMMED on. BEWARE,! I should have checked with the reviews before I made an order. There isn't ANY good ones.

+4

I ordered 2 or 3 charging cords for my devices. They took the money off my credit card. It's been three weeks & I haven't received a thing. Not only that, I cannot find the shipping label. My credit card gave me a phone number to call, 866-625-4184. I tried to call it, but they put me on hold for a long time & then they hung up on me. My credit card showed the marketer as FK Commerce. I looked it up on the web & it's a Floatie Kings inflatable pool toy company! My credit card company also told me they are a business in Florida that sells clothing. In any case, I reported them as a fraud to my credit card company & thank heaven, they're going to help me.

In an effort to try to find who owns the number, I found this website. People have reported the number as a fraud. And by some of the reviews I've read, I find that I've seen frequent ads for some of things mentioned in the complaints. I intend to contact the Better Business Bureau & the Federal Trade Commission. These [censored] are going to pay for their deeds!

+3

I ordered three sets of the special lids mid July at a cost if almost £18. To date I have not received. When will I receive.

+1

Ordered superchargers July 6, 2020
told order on the way
have tracking number with no company to track my purchase
$83.78 Got it off the Zynga spades game app. Received text saying due to Covid it can take up to one week to reply to email. They are currently making big progress reducing the delay in responding. Not about merchandise being or been sent. Support #1 866 625 4184> Hopefully ill receive product or a refund.

+1

Ordered magnetic charging cables for iPhones was charged $29.93 and NEVER received my merchandise. These guys are scammers. Should have know better than to order something that was advertised on Facebook.
Do NOT order anything from these guys. Wish I had a phone number so I could call and raise hell with them.

+1

I ordered the same thing & the people who supposedly sent them is a company called FK Commerce. But if you look it up, you'll find it's a business called Floatie Kings, an inflatable pool toy company! If you have a credit card, you'll find they are from Florida & sell clothing. Also, the number you'll get is 866-625-4184. But you'll never get through. They'll just put you on hold forever & then say something & hang up. If you notice the other complaints listed here, they are for other things advertised. As I understand, you will not get jack & you'll be out your money.

Ordered 4 super charging cables paid for them still waiting told they will be arriving soon and be patient due to Covid 19

+1

Same with me, I did chase them and got the Covid 19 excuse and was given a working tracking link, but so far all that says is "This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later." I'll give it until after the weekend and if there is no response from the tracking I'll apply to Barclaycard for a refund.

Don't hold your breath. They are out to scam you.

I ordered the cable clips on the 6 July 2020 and paid for them through my Credit card, so far I have not received my order.
Could you please look into this matter and respond. I realize that postage is a bit slow at present but I would like some sort of correspondence as to my order. Has it left and is it on the way? When am I likely to expect delivery? Soraja
Order #21F05358A3

+1

Its not coming. They are ripping people off.

I ordered in July - money taken on 17. July but no cables! And polite but badly written english to my queries . . . . .

+4

I ordered lids worth £34 on 6 june. Did not receive it. When I emailed customer services, I was told it was on the way. Over 2 months now, I did not receive it. I emailed for the second time, and did not get a response. Be aware they are a scam.

+3

I have ordered charging cable both delivery paid about £24.00 but respond yet. Where should l contact. No emails nothing. Where should l contact?

Surprise surprise. I didn’t know thieves like that still operate. Ordered three chargers and left many emails. Funnily enough, I got an email back from Cristiane CS “support@super—charge.com”, when I went on the actual site it said an error.

Scam to the highest degree. I’m not sure what precaution I should take in regards to getting my money back.

Try contacting these scammers at this email address , [email protected] I got lots of replies just fobbing me off with excuse after excuse and a tracking number that didn't exist and assuring he "your parcel has been shipped" that was over 6 weeks ago , still waiting .?

If you have a credit card, they'll help you. So will the bank.

same story - ordered coiled chargers June 26, 2020 and nothing ever arrived - disappeared into the ether!

+1

Coming up with charges I did not make

Don’t ever order from them. Every time you call customer service each and every single one of them keep giving you the runaround saying that the package is in transit or it had reached the US or it’s on its way and from my experience it’s been three months and I receive nothing!

Bottom line if you see something too good to be true don’t buy it!

+2

Purchased some cables month ago ( today is August 18th) and am still waiting. No communication received from them, only the charges to my account. I am going to contact my credit card company to dispute the charges.

+3

I ordered the Supercharge iPhone cables in early July - the money left my account immediately. I got a message giving me a tracking number, but no clue as to which carrier was being used. I queried this, but have received no further communication and no cables (writing this on 18/8/2020). Sadly, this looks like a scam - I have reported it to the game featuring the adverts.

+1

I need this sorted they have scanned me of €23. 97it might seem alot to some people but when you are a o a p itis

I oedered a pillow not recieved looking up the company and loads of complaint about them and people not getting orders I haven't got a phone number how can peple get away with advertising and not send items

+1

Ordered miracle lids in June have not had a delivery .
As I paid by credit card will contact the Bank for refund.
They were very quick to process with my bank and the money was taken in July.

Appear to have taken over a legitiimate com;pany name. Will also complain to Facebook as I accessed the deal through their pages

I ordered some food bowl covers from Rocket Commerce on June 13, 2020. I received an email saying a delivery was on the way on July 17, 2020. It is now August 17, 2020. My bank account has been charged and I have still not received them. ! Please either send my merchandise or refund my money. I rely solely on Disability and cannot afford to spend money on something I didn’t receive!

Unhappy customer
AK Woods
[email protected]

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