Rocket Commerce Reports & Reviews (242)File a complaint
Louise LeP May 11, 2020
Looked into the lids and when it hit to checkout and to chose delivery option, without me selecting an option or confirming purchase, they took payment. I was connected via PayPal, so I've contacted them to dispute and say they have taken an unauthorised payment. I tried contacting them asking for a refund, but all they say is that its been escalated to a higher department to investigate. Total scam!
Jeff B May 07, 2020
I was going to place an order, entered all the info except i didnt submit the order. they took the money out of my account without placing an order... CALL YOUR BANK PEOPLE! Explain to them and open a case, my bank reimbursed me in 2 business days... (they did a reversal) STAY AWAY FROM 'Rocket Commerce'
Country United States
Country United States
Bought silicone sponges on 04/13/2020. They took the money out of my bank account but never heard from them again. They ignore my emails and phone calls. SCAM!
I ordered mgic lids flexible silicon lids on December and February 24 2020. Still haven't received. I want my money back for this 2 transactions or the lids my name is Lucia garcia
Jennifer Trujillo Orta May 04, 2020
I just found out that this website is a scam and i want to distribute a purchase that I made. I called the number and a number to a totally different company picked up. Do not purchase anything from this website.
I ordered the lids two times i never received last oder was February 24 2020. I am still waiting for my two orders please send mi my lids.my name is Lucia Garcia ************ San Diego CA ***** firstname.lastname@example.org
Dianne Boyle May 04, 2020
I bought through a video on facebook for Magic Lids- Flexi silicone Caps.I used my Visa for this purchase on 4 Feb 2020 and was charged NZ$37.94 for a 6pcs x 3 sets. I believe that even with the slowness of parcels due to Corona virus I should have received these before now.
Sylvia Metcalfe May 02, 2020
I ordered 3 packs of these silicone lids on Feb 11, with an email from them saying they were shipped on Feb 14. I paid $37. When I search for Rocket Commerce now, there is no such website, so I guess I was also scammed.
fgreene Apr 27, 2020
I ordered some workout bands on Facebook and never received an email. And now I read all the comments so I guess I am out $60. With all these complaints about the company. How do they continue to take peoples money. So very sad that people make a living of stealing other peoples money.
[email protected] Apr 26, 2020
placed a order 3months ago, nothing has arrived so I think I got taken in this Scam Tracking #LW468084407CN No one has replied on this complaint.
Jean R. DeGroot Apr 25, 2020
Ordered 3 set back in January of 2020. Have never received my order. They did however take my money. Be aware THIS IS A SCAM.
Angie Berryman Apr 23, 2020
I ordered from this company and have not received the kids I ordered. I saw the advertisement on FB. I just want my money back! This is a scam. If I do not receive the kids or a refund I will be calling my State Attorney General. This is not a threat, but a promise!
Robert Schillinger Apr 18, 2020
I responded to aFacebook advertisement for a product called Magic Lids-Flexible Silicone Caps. According to the add, the delivery was supposed to be free. After entering bank details, a popup got displayed, to select delivery mode, no way to bypass the option. I was charged extra for delivery. The amount that was on the checkout (in AUD) was different(higher) from the amount on my bank statement. Goods have not arrived yet. Wanted to cancel the order, but was told that goods were already dispatched (On Easter Sunday...). Was told that I can reject the load at arrival, it will take 60 days to process refund. Since I've asked them to confirmthat the refund will include delivery charges, no reply received
Susan Hall Mar 29, 2020
I ordered 6 sets of the kids on February 23, 2020. Haven't received anything. I am out $40.00. WTF? I want to know what is really going on. I paid by VISA. I guess I'll report this company. Thanks for the wake up.
Private1582742505 Feb 26, 2020
Victim Location 77446