Rocket Commerce Reports & Reviews (244)File a complaint
codadar Jun 09, 2020
I ordered the set of lids on 5/20/2020. I did not receive the shipping notice I was told I would in my order confirmation. Obviously I never got a tracking notice as well.
Julie Epprecht Jun 08, 2020
I place an order for Forever Sponges on 5/1/2020 for $23.94 plus $5.99 for shipping (2 separate charges deducted from my debit card immediately). I never got a confirmation email and still have not received my order. It has been more than a month. I will dispute the charges with my bank.
william c taylor Jun 08, 2020
i ordered sponges and have got no reply when they will ship and no way to track them will i get them or should i notify my credit card an try to get my money back
[email protected] Jun 08, 2020
I placed an order for sponges 5/19/2020 and have not them. I not received as to when they will be shipped or a tracking number. My order number is #8D9445BD43. Gave them my shipping address and paid with my credit card. They need to be removed from sites where they advertise as the real thing. What can I do or should I just count it as stuck with a fraud. Pauline Liukonen
Margaret Muirhead Marcom Jun 08, 2020
Ordered 2 sets of lids. Credit card charged 5/07. Have received NOTHING.
GaryB Jun 08, 2020
Ordered no touch keys from Rocket Commerce on May 24, 2020. They charged my credit card. Did not sent a confirmation email with a tracking number as stated. Never got the keys I paid for. Going to dispute the charge with my bank.
Connie Jackson Jun 08, 2020
I ordered the metal device that opens doors, use to sign name and to put in numbers without touching the device. Emailed them three times, NO ANSWER. Called number 301-402-7070 FL - MAILBOX WAS FULL, VOICE REPEATED MY PHONE NUMBER. I BELIEVE THIS IS A SCAM AND A FRAUD. DO NOT ORDER FROM THIS COMPANY. SCAM ARTISTS. PREYING ON PEOPLE AND TAKING THEIR MONEY DURING THIS PANDEMIC. KARMA WILL GET THEM IN THE END...AND GOOD LORD ABOVE...
Jennifer Pollard Hartung Jun 07, 2020
Ordered forever sponges back on 4.20.2020 in the amount of 47.98 plus 5.99 for shipping. Still no update attempted to contact and the email for support comes back undeliverable. If anyone has contact I would like my money back
Scampulse123 Jun 07, 2020
I ordered the lids on May 14, 2020, $23.94 was drawn very fast from my cc, though I got conf# no further note, and no contact # nor any other contact info ! Well, I got scammed
azim Jun 06, 2020
I bought the lids - in fact I bought two sets hoping to get the third one free on May 8, 2020. Again, as indicated by the previous person, I received a tracking number but no other information to contact them. I emailed them too but to date no response has been received from them. They are on Facebook still and also come up in the duolingo French classes I am taking. definitely seems like a scam! Why do these companies allow these scammers on their websites!
Toi Jun 06, 2020
ordered on May 16th, I received a confirmation but no tracking info. I emailed several times with no response 😕
Keo Jun 06, 2020
I have ordered some of the miracle lids on 6/5/2020, very fishy because not receiving the email of the order confirmation. Secondly is never received any reply no matter how many emails have been sent even is being mentioned in the company policy that [email protected] will reply within 24 hours. The fastest response from this company is the pending transaction is immediate showed in the credit card account. Obviously this is fraudulent transaction, so please do not suffer in silen,t at least file a complaint to stop the scammer to victimize another person. sincerely, Kng from USA
Debra Evans Jun 08, 2020
Hi, i have also ordered these lids..i had an order confirmation with an order number but no email with the tracking number. Ive waited the 25 days for delivery, but nothing has arrived. Its disgusting. However you can actually buy these lids on amazon. They are silicone lids. I might do that, but will report tbis company to trading standards.
[email protected] Jun 06, 2020
I have ordered some of the magic lids x 4 money has come out of my account also other payments I'm not sure what for .So anyone checking this company out it seems bogus .I will contact my bank .I am from the U.k 5/6/20
Bill Prendergast Jun 06, 2020
Ordered the sponge on 5/17 and have not received it. What our my options. Can I get my money back?
Susan Swann Jun 05, 2020
I have order the lids and sponge OM MAY 16 th and never got any answer from them.
Annieg Jun 05, 2020
I ordered 2 sets of the 'magic lids' at the beginning of May, I never even received a confirmation of my order, let along the lids. What can anyone do? I assume it is a scam since so many other people haven't got theirs either.
Teresa Read Jun 05, 2020
Ordered the no touch 7 May, still waiting delivery, unable to email company to get a response.
H Pinette Jun 05, 2020
I ordered the Magic silicon lids on May 15 and never received the email which was to be sent 3 business days after my purchasing and today June 4, still no email or shipment on the way. Looks like a scam to me, I will be in touch with my credit card company to file complaint and to try get a refund.
Minerva Costilla Jun 05, 2020
I had ordered the magic lids, on may 16, y received an email with the order confirtmation saying my order will be shipping the next 3 days.
Lorraine Campagna Jun 04, 2020
I ordered 2 No touch Multi and another one for free, on May 15, received a confirmation that I will get an e-mail at least 3 days later, statin that the order has been shipped, we're now June 4, never received anything about them, I think that this company is using us to get our money but won't send what we ordered. I'm asking for a refund on my credit card. I'm really upset about the situation.