Tech Support Reports & Reviews – Page 6 (250)
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SCAMPULSE
The consumer received an email from what she thought was Norton. They said she had Norton and to call the number in the email. They said I have an amount I have to pay. I called the number in the email and they said I owe them $620, but I told them I don't have Norton and never have. They then said to provide them my banking information. That's when I said No, I am not giving you anything. That's when they shut my computer down. I can't get into it. I have a computer repairman coming to my home to fix it.
Upon calling back(had to do this multiple times) I was repeatedly told by each rep I spoke to(2 with Northern Indian accents, 1 with a Southern Indian accent, and one American male) including a supposed "manager"(American female) that the number was for "Ting Mobile Customer Service." When calling this number however, you're presented with a bot voice, asking if your calling for "Ting" or "Boost".
It's apparent to me that this may in fact be Boost/Ting mobile, however their call centers are running info phishing scams directly under the noses of the company they share a number with. This type of under the radar operation is unfortunately common place with many outsourced-to-overseas call center operations. Do NOT trust this number, as you will never know if your truly speaking to a Boost/Ting rep, or a thug working for an illegal operation in the same building (usually in the upper floors of the call center office.)
For more information on how these types of scams run under legitimate businesses, Search for the user "Scammer Payback" on Youtube.
Msg: We have discovered an issue with your billing information.
Please review your information carefully.
ID #2DI193GM21
You're only required to follow the steps to recover your account:
1. Sign in to your account.
2. Follow the step to see your case.
3. Resolve the problem by completing the instruction.
Use this link http://icloud.update.omvwe.cfd/profile.php?id=02635
to update information account.
We will suspend your account within 24 hours."
Inbox
Neha Sharma <[email protected]>
10:02 AM (25 minutes ago)
to consumer0881, bcc: me
OUR Geek User ,
Thank you for your order.
Below you will find your reference number. To ensure the most prompt and efficient service, Please always refer to your reference number when contacting us.
Your Invoice Number: RWKYFSMKZ-228963
Payment information
Your Account has been successfully authorized. Please note that the charge on your account will appear as "GEEK SUBSCRIPTION."
Your products
GEEK SUBSCRIPTION.
The chosen payment plan will activate once the transaction has been confirmed.
You are subscribed to a multiple payment product.
The next payment of $248.12 is due on 06-02-2023
Support options
Also payment and order related questions can be raised to their support team via +1 -(888) –(407)-(0945)
Sincerely,
GEEK BILLING TEAM</[email protected]>
and Paul Dropkin
88888 Iowa
Thank You for Being a Loyal User of Norton!
We are pleased to serve you as one of our loyal users for the past year! This is to remind you that your present plan has already expired, and you have preferred the Auto-Renewal Option for your Present Plan bearing Plan ID no. NS8675-GF5498 of 369.99 USD consisting of four devices. And as per your preference, your subscription has been successfully Auto-renewed today.
oduct Name
Norton Antivirus
Order Id
NS8756GF7634
Amount
$369.99
Billing Cycle
3 (Years)
Devices
4 Devices
Payment Method
Online
Order Date
20/1/2023
Total Price
$369.99
If you do not want to continue with your Present Plan, feel free to reach us at our Helpdesk +1-844(2I9I765) within 24 hours, with your Laptop/Desktop activated with a proper internet connection while performing the discontinuation process.
Appreciating your continuance!
Team Norton.
ANTIVIRUS CONTRACT WHICH I DON'T HAVE WITH THEM, THEY SAID $499 CONTRACT FOR 2 YEARS THEY CAN TAKE CARE OF THE PROBLEM SO I AGREED. AFTER THEY COMPLETED THE PROCESS I CALLED MY ANTIVIRUS COMPANY AND THEY SAID GEEKSPRO-TECH IS NOT PART OF THEIR SYSTEM SO THEY HAD TO GO BACK AND DELETE ALL WHATEVER THE GEEKSPRO-TECK PUT IN. THEIR CUSTOMER SERVICE 18775560127,
Pleased to inform you that the unlock for your iPhone 14 128GB Blue (3587984870182**), previously locked to ATT USA, is now ready.
To release the sim unlock for your device now which will be sent Over The Air using either 3G or Wifi, this particular network has two unlocking options - either Standard or Premium service depending on whether your phone is in-contract and/or financed.
If you are unsure which to purchase, we recommend trying the Standard option first - if your phone doesn't unlock you will be given the option to purchase Premium service by simply paying the difference.
Purchase Standard Service - £35
* Standard service only supports phones which are neither in contract nor financed.
Purchase Premium Service
* Premium service unlocks 100% of IMEI regardless of contract or finance status.
Due to limited slots, Premium service is temporarily offline for a few days