Sign in  

Online Purchase - Taps Depot

Sharing is caring! Are you having problems with Online Purchase - Taps Depot? Use ScamPulse to file a complaint.

Online Purchase - Taps Depot Reports & Reviews (8)

• Mar 13, 2026
Report

You pay for a legitimate product they have on their website and after many delays and emails they finally ship you something damaged and obviously had been repackaged possibly as a return and then blame the shipping company for the damage. I have photos. Sam and evidence from canpar

Useful
Reply
Report

On November 3rd 2023 I've purchased online through Taps Depot web site replacement hose for my kitchen faucet Hans Grohe for $97 incl. tax and S+H. Initially Mr. Sam Ramandi (and further on I've dealt only with him) promised on the phone to bring me hose on a couple of days form some warehouse in London ON. 3, 4, 5 days lapsed-no sign of the hose form vendor. I've waited 14 days without clear confirmation of delivery date. That was enough, I have sent cancellation email to Taps Depot with request for full refund. Same day Taps Depot confirmed cancellation, scalded me about impatience: they don't like inpatient clients like me, order cancelled, refund will be done. That email exchange took place on November 17th 2023. In couple of days I have purchased and received my hose from Masco Canada who's official rep of Hansgrohe brand in Canada. Price was the same like on Taps Depot web site. Two more weeks went by-no refund. Upon new request about refund early December 2023 Sam Ramandi shown on LinkedIn web site like salesperson by Taps Depot advised that first his manager didn't allow him to rpocess refund, second, his system is not capable to process refund and this, he has to retain 15-35% "re-socking fee". I have explained to Sam Ramandi he doesn't have any stock, there is nothing to re-stock, merch didn't arrive, whenever it is delivery should have been cancelled on Nov. 17th, goods be returned to wholesaler. And for that particular brand wholesaler is Masco Canada exclusively dealing with Hansgrohe parts through small plumbing retailers like Taps Depot. They don't charge re-stocking fees at all so these fees are fruit of Mr. Sam Ramandi's imagination. This guy, instead of refusing me immediately after receiving cancellation note on Nov. 17th 2023 provided lame excuses, explanations why he wants but can't process refund. in early December I have submitted claim with VISA Canada requesting for refund of the payment transaction on Nov. 3rd 2023. Claim is in process it takes up to a month per notes form Visa. Meanwhile Taps Depot first week of December received spare part and advised me about it with email and photos. I replied that I'm glad they finally have it more than a month after order placement and more than 2 weeks later after order was cancelled. I informed Taps Depot I don't need the part, I need refund of my payment done a month ago. Taps Depot owner Sam Ramandi decided to play a fool, shipped the part to me directly vie Canada Post. After receiving information from Canada Post outlet they have a parcel for me I had no idea what was that. At the post office I learned there is Taps Depot parcel they shipped on their own without request to do that. Parcel went back to vendor. After receiving parcel back Taps Depot decided they did all the work they had to and contract was closed. Very hypocritical tactic to avoid refund and tell Visa they did all they had to. I'm waiting for Visa officer to contact me to collect confirmation of my claim to prang this [censored] Taps Depot by as much persons and entities as possible. PEAPLE AND BUSINESSES SHOULD NE WARNED TO AVOID DEALING WITH THIS TAPS DEPOT, a micro-dealer with online presence who's note caring about his reputation. There is no place on Canadian market for plumbing supply for scammers like Taps Depot and Sam Ramandi.

Useful
+2
Reply
Report

I purchased my company products since 2020 from Taps Depot and they sometimes refund my money without any problem, I don’t why some competitors stores try to destroy the successful business , This is not good way to increase your customers, and scare other customers.

I definitely recommend the store , because I know they take of their customers a lot.

Useful
+1
Reply
• May 27, 2025
Report

This the same Meisam Lamei that works as "customer service manager" at Taps Depot?
Lol!

Useful
Reply
Report

Purchased what I thought was an American Standard Shower Trim Kit from Taps Depot, Kitchen & Bath : www.tapsdepot.ca which at the time was slightly cheaper than other retailers as it was on sale. Unfortunately I didn't verify the legitimacy of this business as being a physical 'store' as the address indicated online as the head office. After googling the address, it is simply a house that has been shaded out in the google online images.
When I received my order, almost 2months later, it looked like it had been thrown together piece meal, in a broken/used American Standard box. There were components missing, and some of the pieces (ie: Showerhead) weren't even American Standard, they were Moen! The bathtub spout wasn't the one specified in the kit, the faceplate was scratched/used, and the handle to the faceplate was different that the one specified in the online AS kit. At this point, I realized I was ripped off of +$400, including the shipping he charged me to get it to me. Now he is giving me the run around, asking me to ship the kit back - letting me know that it came directly from American Standard and thats where he will ship it back to. Once they receive it, I will get my refund. Why would American Standard send me a MOEN showerhead and want that back? DO NOT PURCHASE ANYTHING FROM THIS PLACE. ITS A SCAM.

Useful
Reply
Report

This massage came from Taps Depot compatriots stores in Toronto and they real customers and they haven’t any deals with Taps Depot , Don’t listen to the scammers guys.
They want to hit to succeed business

Useful
Reply
Report

I called tapsdepot.ca on July 29, 2023 in the afternoon and spoke to Sam Ramandi to order plumbing fixtures (toilets and bidets). I provided my credit card to Sam for the payment. At first he said the payment didn't go through, so I repeated reading the credit card number to him . After a week when I checked my RBC credit card I found out it was charged twice. First charged was $3,180.95 by Taps Depot Ltd., North York and the second charged was $3,406.95 by www.tasdepot.ca, Toronto. I called and texted Sam and asked there was two charges on my credit card with two different business names? He said "Oh, I returned the money". I then asked him to send me the proof that the money was refunded. Until now (Aug. 12) the money was not refunded back to my account and he didnt even provided me a copy as a proof that the money was refunded.

Useful
+1
Reply
Report

Unfortunately, some of our store start to putting bad reviews regarding bad customer service or payment issues, fortunately, Taps Depot never get destroyed with those fake and unreal reviews because since 1997 we built customer trust. I think, you ( Competitor stores ) can find a new way to increase their customers. People are so smart and knowledgeable now and understand who is right .
We are noticing that we don’t have a customer with this information and this massage is completely are fake and unreal.

Useful
Reply
Check fields!

Report Online Purchase - Taps Depot


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Online Purchase - Taps Depot Contacts

Online Purchase - Taps Depot associated photos:


Address:

3079 Bayview Ave Toronto, ON M2K 1G2, Canada

Phone:
+1 (416) 884-4849 0 0

Website:

 tapsdepot.ca

This website was reported to be associated with Online Purchase - Taps Depot.

E-mails:
Sign in to see

Social networks:

If you know any contact information for Online Purchase - Taps Depot, help other victims by adding it!

Add new contacts

Recently updated reports

Lending Resource Center
I can see by the countless complaints, that I'm not the only one being harassed. It is beyond sickening how many numbers and names this SPAM COMPANY... 8 h ago
Anti Virus Scam
Respected Sir/ Madam , I would like to report a scam related to a fake Facebook help page titled “What If Someone Hacked My Facebook and Changed…”... Mar 16, 2026
Technical Support and Texas Connect
Dear Support Team, I am writing to report a scam related to a fake Facebook help page. I was searching online for assistance regarding a Facebook... Mar 16, 2026
Anti Virus Scam
Dear Facebook Support Team, I am writing to report a scam that occurred while I was searching for help regarding a Facebook account support issue... Mar 14, 2026
YTmedia.io
Beware! This guy is a professional scammer and has, too, scammed me from thousands. Scammers known name: Francis-Rey Po Montecillo. Has also gone by... Mar 14, 2026

New reports

Imposter
$d Mar 16, 2026
Sweepstakes/Lottery/Prizes
This is a play to pay app. I played reached the required amount to cash out. Cashed out on 02/03/26 and never received my money. Mar 16, 2026
Debt Scam
Asking for a call back Mar 16, 2026
Counterfeit Product
The advertise I answered claimed I would loose 22 lbs in 2 weeks and that I would receive my order in 5-6 days. None of these happened. Besides what... Mar 16, 2026
Employment Solicitation Scam
Received a text from the phone number listed, requesting a zoom call to discuss a position I applied for. I didn’t recall the position mentioned... Mar 16, 2026

Most Read Reports

Phishing Scam
This number has Called 7 time since 9am so Far! Sunday March 15th 2026!! The call is blocked and No Message left 1093 Reports
Lending Resource Center
I can see by the countless complaints, that I'm not the only one being harassed. It is beyond sickening how many numbers and names this SPAM COMPANY... 16 Reports
Debt Collections Scam
I received a voicemail stating that a investigation is against me in Detroit for Apt B101 and if I don't call back they will let the agents lose... 402 Reports
American Funding Relief
Left the following voicemail: Hi, Happy Friday, this is Caleb with American Funding Relief giving you a call. My number to my office i... 4 Reports
Phishing - Loan Solicitation Scam
They call multiple times a day, absolutely harassing. I tried to take a call once to tell them to stop, but it’s all a fake computer voice and you... 230 Reports
ScamPulse.com
O
Onlin - Onlin