Pressiqa Reports & Reviews (2)
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Dishonest Business Practices
On the positive side, Pressiqa ultimately delivered the four items that had been represented to me: a live MSN feature, professionally branded header, social media promotional material, and a backlink. The article was published, and I was pleased to see my feature go live.
However, there were aspects of the business process that I found concerning. Most significantly, I paid for the service and proceeded through onboarding before receiving the formal written contract several weeks later. The contract was not provided to me until much later in the process, after I had already paid and approved my article content. When I reviewed it, I had concerns about provisions that I did not believe adequately reflected my understanding of the arrangement communicated before payment. I raised those concerns and did not sign the contract.
I subsequently requested a refund, and the back-and-forth surrounding that request was frustrating. I felt that I had clearly explained my concerns multiple times, yet I was repeatedly asked to explain the reason for my refund request again. I believed this was done over a number of days to ensure the promised publication date would arrive.
Ultimately, I decided not to continue pursuing the refund because Pressiqa did deliver the four substantive items that had originally been promised.
My recommendation to prospective clients is simple: before making payment, request and carefully review the complete written agreement, including the deliverables, refund terms, publication terms, and what happens if the third-party publication later removes the article. Make sure everything you were promised is reflected in writing before proceeding.
I believe reviews should be fair, so I want to acknowledge both sides of my experience. Pressiqa ultimately delivered the promised feature package, but the contracting process and handling of my concerns left considerable room for improvement. Also, the fact that the firm sought to get me to sign an agreement that absolved them of liability if the article was removed after publication was disconcerting.
"The fee structure of this feature is as follows:
Spots 1 to 3: 1000 USD (Originally 1800 USD)
Spots 4 to 10: 500 USD (Originally 1100 USD)"
When I told her to stop writing she continued and finally I said she was harassing me and she replied AGAIN.