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Tech Support Reports & Reviews (241)

- Salt Lake City, UT, USA
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They withdrew money from my account and I was told it was due to my son setting up a service which is not true. I had to wait to pay a bill but they continued to get and charge my account. They got two charges before I was able to lock my account. They said they canceled my account but I know they’re lying. Nonetheless I have to cancel my card but this has been an inconvenience. .

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- Lake Charles, LA, USA
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I called what I thought was Microsoft and they remoted into my computer and took off viruses, told me I needed to get a firewall connection. I bought it. Today they called saying they were giving me a refund. Then got mad when I questioned him.

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- Henderson, NV, USA
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Receipt for future payment that I didn’t agree to.

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- Rochester, MN, USA
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Received email saying thank you for signing up to their internet security which I did not!!

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- Carlisle, PA, USA
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Received email saying they were going to charge our account for a service subscription and then refunded the funds but put too much back into the account and then had take the extra money to bitcoin to return it to them

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- Fort Worth, TX, USA
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Received an email claiming to be Geek Squad. They wanted to bill me $377.00 for a maintenance contract. Since I had used them once I thought this was legit. I called them & they tricked me into letting them into my computer. They wanted me to open my bank account so they could verify the refund. I then realized this was a fraud & tried to stop the programs being used to see inside the computer. My screen went blank & they wiped out most of my programs & data. I spent over $200 to have my hard drive wiped & recovered a little data but even windows was removed. Lost all the programs too. It will take a while to tr-download them. My emails were lost too so I can’t send a copy.

******* ***** ******* *****

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- Chicago, IL, USA
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GeekSquad

Date : September-15-2023

to [email protected],

We have received the renewal request of GeekSquad Assistance as you have set up auto-renew option.

You do not need to take any action, we just wanted to let you know.

Summary:

#Order Id : LYU-EFC-NHO-KG25

Product Name : Total AV Ultimate Antivirus

Duration : 24 Months Service

Quantity : 1 (for 2 user)

Device : Mac & Windows

total : $470.31

Order status : Confirmed

Your current plan renewal is done for 24 Months on September 15, 2023. The amount will take 24 hours to appear in

your bank statements.

Contact us if you want to modify or cancel your plan.

+zlp(8 5 9) (3 5 9) Y(2 5 8 2)gZu1Ff

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I contacted this company when I was trying to recover my stolen Facebook account about 2 months ago. They were referenced to.me by a so called friend on asocial media site, o I contavted them and they were eager tohelp.merevover my account, I explained to them.that I couldn't pay them anything cause I was on a limited income andthey said they would do it at no cost. I had to first verify my identity through idme.comand when wr couldn't verify it through them we verified me through the irs.gov site. I got my Facebook account back.but they wanted to help me financially so they sent me acheck through the mail and I was to deposit it into.my bank account thrn send $1500 to their cousin, so they said , then send them back $1000 and then keep $500 myself. I didn't know this was a scam until after I deposited the check into.my account, I was then to send them a screenshot of the deposit slip from the atm, I wasn't to use the tellet or drive trough just the ATM and so I did as they said well since it was such a large amount the bank.held it for 10 days and I learned the check was written on a closed account so the bank.froze my acvount for 60 days, then add insult to injury I received a letter in the mail from the IRS asking if I had filed a tax return for 2023 because one had been filled in my.name, so I informed the irs that I had not filed a tax return fir 2023, i hadn't filed one in over 20 years to stop any payment of returns inmy name. I contacted cybersupport and asked tjem if they had filed one and they never directly answered me but tthe whole time I was in constant daily contact with them they where telling me that I would be receiving something in the mail from the IRS and for me to let them.know when I received it so that told me my answer right there. Also when I was in daily contact wirh them they aske me about all my fiscal products that I have and stupid me told them every thing that I have. I trusted them completely and they filed a tax return iny name and got access to my social security benefits information from the irs so I have to check every month to make sure that they don't change my direct deposit of my social security check from.my.main checking account, I didn't give them that Information thank god.

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I received an email saying a charge would be put on my accounts for a subscription and when I called to have it removed they hijacked my computer

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I received an email from my email address to my email address from an entity who claimed to have infected my devices with a RAT Trojan virus, had control of my computer and will send pornography to my contacts unless I sent $1400 in bitcoin to his/her bitcoin address within 48 hours.

I reported this incident to my email provider, the FBI, apple.com and now to the ScamPulse.com

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GeekSquad

Date : 08-04-2023

dear, mybubo98

We have received the renewal request of GeekSquad Assistance as you have set up auto-renew option.

You do not need to take any action, we just wanted to let you know.

Order Summary:

Invoice No : #GRH2283546001

Description : Total AV Ultimate Antivirus

Duration : 2 Years Service

Quantity : 1 (for 2 user)

Device : Mac & Windows

final amount : $332.80

Order status : Confirmed

Your current plan renewal is done for 2 year on August 04, 2023. The amount will take 48 hrs to appear in your bank statements.

If you have any queries related to product, please Call us

+_1_(_8_6_6_)_ _3_8_6_-_2_3_0_5_

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They interupted my prime on my t.v. put up a number to call for tech support, then he said he had to get into my phone and use a card but my money will be reimbursed, he ordered 2 games, and the game people wouldn't cancell the orders, I lost all 180 that I had for my bills. This happened befor October of 2022, so if you have problem getting into movie app, don't call number on screen, ask your phone to call prime customer service.

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I was trying to activate Hulu on a new tv in my bedroom and a screen came up that required me to enter an activation code and when it did not work, it showed a phone number to call on the screen. I called that number and spoke with an Indian person who walked me through some very strange instructions to get Hulu activated. He used Venmo and Zelle, as well as asked me to download an app on my phone called any desk. Hulu finally got activated, which is why I really thought I was talking to a Hulu rep. I kept thinking this is wrong. This is stupid. But he assured me this was the only way to activate the tv. As soon as he hung up, I called my bank and froze the accounts, deleted any desk on my phone and powered the phone down.

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I received a phone call yesterday from Harry Brown in AZ who said he was Dish. He said I would have to pay $249 or he would shut it off. He wanted me to send a check or money order. I said no. Then he said I could mail a post dated check. I called Dish and they said it wasn't them. His number is 470-348-4393, ext 201. He told me I could call him for any Dish network. He said I was getting a 25 % discount. He said he was with Global Update Service. He said the money was a deposit. And the deposit would be refunded on 9.25.23. His address is 102 N 116th Ln Avondale AZ 85323.

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“ [USPS]  The package has arrived at the warehouse and cannot be delivered due to incomplete address information. Please confirm your address at the link.

https://uspus-us.com

(Copy the link to your Safari browser and open it)

Sincerely,

USPS Support Team”

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- Memphis, TN, USA
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Virus hacked my computer and I called Microsoft for assistance. During the process they asked for my bank info and then they told me to go to Walgreens to purchase some software. I refused. 833-833-3491 x403 John claiming to be in Austin Texas. 

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- Cranston, RI, USA
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They where going to fix my computer n I was going to get $800 back because I haven’t use it but when it was all said n done they typed in $8000 then they tried to get $7200 from my bank but it didn’t go through n then they wanted me to go out n get gift cards to pay it back n I said that my car was n the garage being fixed (it wasn’t just said that) n the mean time I used my cell to call the bank n it was true nothing was put in or taken out but I had to get everything new cuz my bank was locked I couldn’t get any money until I got all things changed so I just wanted u to know n case they try to open accounts n my name that I’m not responsible for them Thank you very much I just hope that doesn’t happen as I am a widow n can’t afford to pay it back

 

Said they were from Cox Communications

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- Saint Peters, MO, USA
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Hello User @769

Thanks For Choosing GEEKSQUAD---65453210

Auto renewal $419

Product code 104657753. Security service

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- Conesus, NY, USA
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I received an email on my school account. They pretended to be from Geek Squad and called me dear. Nobody ever calls me that. I never ordered anything from them or joined there membership!

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- Gaines, MI, USA
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My experience was the same as the others reported.

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