Online Purchase Reports & Reviews (3266)
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Country United States
Victim Location AL 36269, USA
Type of a scam Online Purchase
Victim Location OH 45764, USA
Total money lost $100
Type of a scam Online Purchase
Country United States
Victim Location PA 15644, USA
Total money lost $26.95
Type of a scam Online Purchase
Country United States
Victim Location TX 76067, USA
Total money lost $43.75
Type of a scam Online Purchase
Scammer's address West Park, FL, USA
Country United States
Victim Location CO 80928, USA
Total money lost $500
Type of a scam Online Purchase
Victim Location TX 76210, USA
Total money lost $47
Type of a scam Online Purchase
Country United States
Victim Location NJ 08043, USA
Total money lost $59.98
Type of a scam Online Purchase
Victim Location CA 92630, USA
Total money lost $50
Type of a scam Online Purchase
Victim Location NY 13302, USA
Total money lost $250
Type of a scam Online Purchase
Country United States
Victim Location MS 39110, USA
Total money lost $249.96
Type of a scam Online Purchase
Victim Location IL 62226, USA
Type of a scam Online Purchase
Country United States
Victim Location NY 11221, USA
Total money lost $100
Type of a scam Online Purchase
**Business:** TikTok Shop / TikTok Inc.
**Description of the Complaint:**
I am a third-party seller on TikTok Shop and have experienced ongoing financial harm due to what I believe are fraudulent and unethical practices facilitated by the platform. Despite fulfilling my responsibilities as a seller, TikTok Shop has repeatedly allowed customers to exploit the system—resulting in lost income and merchandise, and unfair treatment.
**Specific issues include:**
1. **Order Cancellations After Delivery:**
On multiple occasions, customers received my products (confirmed by tracking and delivery proof), yet TikTok Shop still canceled the orders and withheld my earnings. This essentially gave customers free products at my expense, and I received no protection or reimbursement as a seller.
2. **Unreturned Products & False Claims:**
A customer was approved to return an item, but I never received it. Despite providing evidence that the return was never delivered, TikTok claimed it was and closed the case in the buyer’s favor—without showing any proof to support their decision. When I questioned this, I was accused of lying, which was both offensive and completely false.
3. **Lack of Seller Support & Double Standards:**
TikTok Shop consistently takes the customer’s side, even in cases where the customer clearly ghosts communication after receiving the product. I’ve had to jump through multiple hoops to defend myself, yet I still end up without the product *and* without payment. Meanwhile, no such scrutiny is placed on the buyer.
4. **Pattern of Disrespect and Gaslighting:**
When I’ve raised these issues through TikTok Shop’s support, I’ve been treated dismissively. They frequently ignore the factual proof I provide and imply dishonesty on my part without reason. This pattern of gaslighting is unacceptable and deeply unprofessional.
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**Resulting Damages:**
I have lost significant income due to these incidents—through stolen merchandise, withheld payments, and unsupported claims in favor of dishonest customers. This has had a direct financial impact on my business and mental well-being.
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**Resolution Sought:**
I am requesting:
* A full review and audit of the disputed transactions on my account.
* Compensation for the merchandise and funds wrongfully taken.
* Reforms to TikTok Shop’s policies and enforcement to better protect sellers from fraud and exploitation.
I urge the ScamPulse.com to investigate this matter and hold TikTok Shop accountable for these ongoing unethical business practices that harm small sellers like myself.
Country United States
Victim Location SC 29223, USA
Total money lost $79
Type of a scam Online Purchase
Victim Location MI 49684, USA
Total money lost $100
Type of a scam Online Purchase
Victim Location AR 72901, USA
Total money lost $35.50
Type of a scam Online Purchase
Scammer's address NJ, USA
Country United States
Victim Location AZ 85032, USA
Total money lost $104
Type of a scam Online Purchase
Country United States
Victim Location CA 95834, USA
Total money lost $54.70
Type of a scam Online Purchase
Victim Location AB T7Z 1J3, CAN
Total money lost $150
Type of a scam Online Purchase
Victim Location TN 37064, USA
Total money lost $49.27
Type of a scam Online Purchase
Country United States
Victim Location TN 37804, USA
Total money lost $57.46
Type of a scam Online Purchase