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Online Purchase

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Online Purchase Reports & Reviews (3196)

- Belleville, IL, USA • May 16, 2025
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I went somewhere in East St. Louis to purchase a phone. This guy told me to get my information from the Aid office to get my case number, and I gave it back to him. He then tells me that I can not get a phone because I already have one. He gave me the back. I asked how could I call to see how I can get a phone. I called and I spoke to someone and they said that I could get a phone and they are legit. They end up telling me that I can get a phone, but the guy says I cant get a phone because it shows that I already have one.

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- Brooklyn, NY, USA • May 16, 2025
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**Complaint Type:** Seller Scam / Unfair Business Practices

**Business:** TikTok Shop / TikTok Inc.

**Description of the Complaint:**

I am a third-party seller on TikTok Shop and have experienced ongoing financial harm due to what I believe are fraudulent and unethical practices facilitated by the platform. Despite fulfilling my responsibilities as a seller, TikTok Shop has repeatedly allowed customers to exploit the system—resulting in lost income and merchandise, and unfair treatment.

**Specific issues include:**

1. **Order Cancellations After Delivery:**

On multiple occasions, customers received my products (confirmed by tracking and delivery proof), yet TikTok Shop still canceled the orders and withheld my earnings. This essentially gave customers free products at my expense, and I received no protection or reimbursement as a seller.

2. **Unreturned Products & False Claims:**

A customer was approved to return an item, but I never received it. Despite providing evidence that the return was never delivered, TikTok claimed it was and closed the case in the buyer’s favor—without showing any proof to support their decision. When I questioned this, I was accused of lying, which was both offensive and completely false.

3. **Lack of Seller Support & Double Standards:**

TikTok Shop consistently takes the customer’s side, even in cases where the customer clearly ghosts communication after receiving the product. I’ve had to jump through multiple hoops to defend myself, yet I still end up without the product *and* without payment. Meanwhile, no such scrutiny is placed on the buyer.

4. **Pattern of Disrespect and Gaslighting:**

When I’ve raised these issues through TikTok Shop’s support, I’ve been treated dismissively. They frequently ignore the factual proof I provide and imply dishonesty on my part without reason. This pattern of gaslighting is unacceptable and deeply unprofessional.

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**Resulting Damages:**

I have lost significant income due to these incidents—through stolen merchandise, withheld payments, and unsupported claims in favor of dishonest customers. This has had a direct financial impact on my business and mental well-being.

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**Resolution Sought:**

I am requesting:

* A full review and audit of the disputed transactions on my account.

* Compensation for the merchandise and funds wrongfully taken.

* Reforms to TikTok Shop’s policies and enforcement to better protect sellers from fraud and exploitation.

I urge the ScamPulse.com to investigate this matter and hold TikTok Shop accountable for these ongoing unethical business practices that harm small sellers like myself.

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- Columbia, SC, USA • May 15, 2025
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I tried to purchase a go diag gd101j2534diagnostickit.

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- Traverse City, MI, USA • May 15, 2025
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One of their games that is supposed to be an online slot machine shows no numbers and gives the impression nothing is happening. I pressed buttons many time under the impression nothing was happening but they kept deducting money from my account. I contacted their technical suppor numerous times and was ignored about my complaints. I have screenshots of the game.

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- Fort Smith, AR, USA • May 15, 2025
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I placed an order with Joann's Fabric and Crafts on 3/31/2025 they gave me an order # and still have not received my order it is now 5/15/2025

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- Phoenix, AZ, USA • May 15, 2025
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i ordered flowers for my parents memorial service . this florist called Noras florist said on a website that they were in the town where the memorial was so i thought they would deliver with no problems as it is a small town. i found out later they never delivered the flowers that cost 104.00 . i called the number and got a non english speaker . all i understood was they had to investigate and were in the town they said but my credit card showed them in another state. i found out also there is no Noras florist it is a fake and i was scammed.

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- Sacramento, CA, USA • May 15, 2025
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Pop up as an LL Bean clearance sale but charged as Silkqs Singapore and no order shown by LL Bean

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• May 15, 2025
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I think I’m being scammed by an application on the ***** ***** where they have a rakeback thing that allows me to get money back from gambling, I have yet to see a rakeback of any amount added to my crypto earnings on the application. As well it won’t let me add my own identification id yet, it’s under my email ***********@gmail.com and on my current phone. It’s not a nickname I go by or anything, it could be giving my “rakeback” to the person of that name or something. And/or could be charging that person taxes on my earnings. I don’t want either to happen. I can provide screenshots from my phone to help.

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- Franklin, TN, USA • May 14, 2025
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Scammer had a posting on social media that was impersonating Hollister. Had deep discounts on clothing items. Went thru the check out process, provided name, address, phone number and debit card . Received an email with confirmation of purchase. Then saw the charge come thru on bank account, saw the charge was from a random Hong Kong location and not Hollister. Starting searching the info provided and found out it was scam

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- Maryville, TN, USA • May 14, 2025
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1st let me state that they claim 'Made in the USA', but it was coming from China. I placed an order that was suppose to be $45.97 but they charged my PayPal $57.46. Furthermore I placed the order on 4/11/2025, but as of today 5/14/2025 I still have not received the order. According to their Chinese tracking website says it was delivered to Maryville, TN., not that it was delivered to my house. I DID NOT GET IT. They say it is my problem to find where it is, but I believe it is theirs because they are the 1 that sent it. My opinion they are fraudulent and a scam company.

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- Superior, WI, USA • May 13, 2025
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I ordered 2 jackets from Cedar and Ash for around $45 and used my debit card. A few days later I noticed a charge on my card for $29.99 from BrookanDash.(same company as Cedar and Ash, I was told) I called the number and complained, she said it was for a membership and shipping. I told her I do not want a membership and this was a one time order and already had paid for the jackets and shipping. I said I want a refund! She said she could not do that. After arguing with her, telling her what a scam this was, she said I will get a $14.99 refund within 3-10 business days. I have not gotten the jackets yet or the refund.

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• May 12, 2025
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The add said kit was wayfair. I found out later that it was actually in Hong Kong and no USA. The actual name of s ammer is One Ioiesse com

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- Orchard Park, NY, USA • May 12, 2025
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An ad popped up on my phone while on a game and it looked exactly like LL Bean, a long time high-quality company I’ve done business with for decades. I didn’t think at the time about it being a pop-up ad and attempted to purchase something. Usually, I close out of social media and go to the website directly, but for some reason I did not. It was not L.L. Bean at all. It was a fraudulent company only showing on my bank statement as Pcabnet. I reported the fraud to my bank and they are handling it. I continue to get the pop-up ad and even if you click on the links, it all is made to look like L.L. Bean but it is not.

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- Windermere, FL, USA • May 12, 2025
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The website looks like an official website to renew passport online and shows up on top in google search. They are asking for SSN and all other identifying information.

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• May 12, 2025
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I placed an order online, buy 2 get 2 free. Each package was to have 60 gummies in each. When the product was delivered I received 2 packages with 60 gummies in each and a note saying they didn’t have the smaller packs so o received the larger ones with the amount purchased. I received half the amount ordered.

When I tried to cancel the subscription I wasn’t aware I signed up for I was told they were having technical difficulties and not able to process my cancellation at that time, April 9, 2025. I have sent over a dozen emails asking for an update only to receive w the same response. I cancelled my credit card so I wouldn’t be billed again, I was still billed. It is now May 10, 2025 and I’ve cancelled my credit card for the second time and have submitted a dispute for the charge on my account. They do not have a phone number to contact the company, take days to respond via email and have no way to cancel anything online.

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- Carlisle, SC, USA • May 11, 2025
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Add on Facebook for a body suit

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- Bolivia, NC, USA • May 11, 2025
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I booked a hotel reservation thinking it was a Fairfield inn. Reservation desk charged me over $100.00 that what was expected. Got my reservation money back but charged a $17.99 fee

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- Hope Mills, NC, USA • May 10, 2025
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They use a line statement using make extra money, then scam you by telling you you will get your money back , but they take everything you have in the account.

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- Los Angeles, CA, USA • May 09, 2025
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I purchased a 3 piece steering wheel cover from auto primez. 2 weeks later if fail. I reached out to auto primez, they send over another set. 2 weeks later same issue. I was offered a refund but of only 20% of my total purchase. I refused their offer. I made the request for a full refund since I was sold a defective and dangerous product. They refuse

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- Brandon, FL, USA • May 09, 2025
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Jodeci Bagett and her cousins Trae and Jay are running a sneaker scam in Houston Texas. Her mom Monica Garcia also has a hand in it. They made a deal that I would give her 150 and receive shoes at my location. I sent the 150 and never reduced the shoes and on top of that Jodeci Bagett threatened me when I confronted her about the scam online.

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