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Online Purchase

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Online Purchase Reports & Reviews (3345)

- Nelsonville, OH, USA • May 20, 2025
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I saw an ad for JoAnn Fabric going out of business on FB. I placed an order with them. I didn't receive the items. My credit union returned the $99.98 to my account, closed my account and changed my card number. Then in February, they returned the money to FashionsEnigma Ltd/London GB.

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- Jeannette, PA, USA • May 20, 2025
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Never authorized payment to be taken. They had originally taken 2.95 than an additional 24.95. They had refunded the $2.95 when the vin vehicle make and model doesn’t match any of the information of my vehicle. They refuse to refund the $24.95. It’s not a large about but the money is what I worked for and should go towards my kids!

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- Mineral Wells, TX, USA • May 20, 2025
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Ordered from what I thought was L L Bean

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- Colorado Springs, CO, USA • May 19, 2025
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Part purchased was damaged and an obvious attempt to conceal was made. No refund or return policy is available. Attempts to contact and remedy situation have been ignored.

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- Denton, TX, USA • May 19, 2025
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Boot Barn advertiseing on facebook for men and woman sale on a Original Boot Barn website picture . The costs of boots $5.00,Belts,$7:00

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- Voorhees, NJ, USA • May 18, 2025
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I placed an order in March 2025 for about $14. I was then charged two payments of $29.99 in April and May 2025 for unauthorized "subscription" in which they changed the company name twice ( Oak and Cedars and Cedar and Ash). I've attempted to cancel the subscription and canceled my bank card.

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- Lake Forest, CA, USA • May 18, 2025
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Fake store. They take money and you get nothing.

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- Altmar, NY, USA • May 17, 2025
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A dozen items stoeln via delivery services and cannot contact the delivery service that clames to have dropped off the packages filed refund reports to be told they won't refund me and I haven't received any perchance items its been over a week seince the items were to arrive no seen any delivery or items dropped off

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- Madison, MS, USA • May 17, 2025
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I placed 3 different online orders totaling $249.96 and then she closed temporarily saying she was cancelling orders and would issue refunds, numerous emails went un-answered and then she emailed asking for my Venmo, and refunds never came!

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- Belleville, IL, USA • May 16, 2025
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I went somewhere in East St. Louis to purchase a phone. This guy told me to get my information from the Aid office to get my case number, and I gave it back to him. He then tells me that I can not get a phone because I already have one. He gave me the back. I asked how could I call to see how I can get a phone. I called and I spoke to someone and they said that I could get a phone and they are legit. They end up telling me that I can get a phone, but the guy says I cant get a phone because it shows that I already have one.

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- Brooklyn, NY, USA • May 16, 2025
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**Complaint Type:** Seller Scam / Unfair Business Practices

**Business:** TikTok Shop / TikTok Inc.

**Description of the Complaint:**

I am a third-party seller on TikTok Shop and have experienced ongoing financial harm due to what I believe are fraudulent and unethical practices facilitated by the platform. Despite fulfilling my responsibilities as a seller, TikTok Shop has repeatedly allowed customers to exploit the system—resulting in lost income and merchandise, and unfair treatment.

**Specific issues include:**

1. **Order Cancellations After Delivery:**

On multiple occasions, customers received my products (confirmed by tracking and delivery proof), yet TikTok Shop still canceled the orders and withheld my earnings. This essentially gave customers free products at my expense, and I received no protection or reimbursement as a seller.

2. **Unreturned Products & False Claims:**

A customer was approved to return an item, but I never received it. Despite providing evidence that the return was never delivered, TikTok claimed it was and closed the case in the buyer’s favor—without showing any proof to support their decision. When I questioned this, I was accused of lying, which was both offensive and completely false.

3. **Lack of Seller Support & Double Standards:**

TikTok Shop consistently takes the customer’s side, even in cases where the customer clearly ghosts communication after receiving the product. I’ve had to jump through multiple hoops to defend myself, yet I still end up without the product *and* without payment. Meanwhile, no such scrutiny is placed on the buyer.

4. **Pattern of Disrespect and Gaslighting:**

When I’ve raised these issues through TikTok Shop’s support, I’ve been treated dismissively. They frequently ignore the factual proof I provide and imply dishonesty on my part without reason. This pattern of gaslighting is unacceptable and deeply unprofessional.

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**Resulting Damages:**

I have lost significant income due to these incidents—through stolen merchandise, withheld payments, and unsupported claims in favor of dishonest customers. This has had a direct financial impact on my business and mental well-being.

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**Resolution Sought:**

I am requesting:

* A full review and audit of the disputed transactions on my account.

* Compensation for the merchandise and funds wrongfully taken.

* Reforms to TikTok Shop’s policies and enforcement to better protect sellers from fraud and exploitation.

I urge the ScamPulse.com to investigate this matter and hold TikTok Shop accountable for these ongoing unethical business practices that harm small sellers like myself.

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- Columbia, SC, USA • May 15, 2025
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I tried to purchase a go diag gd101j2534diagnostickit.

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- Traverse City, MI, USA • May 15, 2025
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One of their games that is supposed to be an online slot machine shows no numbers and gives the impression nothing is happening. I pressed buttons many time under the impression nothing was happening but they kept deducting money from my account. I contacted their technical suppor numerous times and was ignored about my complaints. I have screenshots of the game.

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- Fort Smith, AR, USA • May 15, 2025
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I placed an order with Joann's Fabric and Crafts on 3/31/2025 they gave me an order # and still have not received my order it is now 5/15/2025

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- Phoenix, AZ, USA • May 15, 2025
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i ordered flowers for my parents memorial service . this florist called Noras florist said on a website that they were in the town where the memorial was so i thought they would deliver with no problems as it is a small town. i found out later they never delivered the flowers that cost 104.00 . i called the number and got a non english speaker . all i understood was they had to investigate and were in the town they said but my credit card showed them in another state. i found out also there is no Noras florist it is a fake and i was scammed.

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- Sacramento, CA, USA • May 15, 2025
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Pop up as an LL Bean clearance sale but charged as Silkqs Singapore and no order shown by LL Bean

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• May 15, 2025
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I think I’m being scammed by an application on the ***** ***** where they have a rakeback thing that allows me to get money back from gambling, I have yet to see a rakeback of any amount added to my crypto earnings on the application. As well it won’t let me add my own identification id yet, it’s under my email ***********@gmail.com and on my current phone. It’s not a nickname I go by or anything, it could be giving my “rakeback” to the person of that name or something. And/or could be charging that person taxes on my earnings. I don’t want either to happen. I can provide screenshots from my phone to help.

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- Franklin, TN, USA • May 14, 2025
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Scammer had a posting on social media that was impersonating Hollister. Had deep discounts on clothing items. Went thru the check out process, provided name, address, phone number and debit card . Received an email with confirmation of purchase. Then saw the charge come thru on bank account, saw the charge was from a random Hong Kong location and not Hollister. Starting searching the info provided and found out it was scam

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- Maryville, TN, USA • May 14, 2025
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1st let me state that they claim 'Made in the USA', but it was coming from China. I placed an order that was suppose to be $45.97 but they charged my PayPal $57.46. Furthermore I placed the order on 4/11/2025, but as of today 5/14/2025 I still have not received the order. According to their Chinese tracking website says it was delivered to Maryville, TN., not that it was delivered to my house. I DID NOT GET IT. They say it is my problem to find where it is, but I believe it is theirs because they are the 1 that sent it. My opinion they are fraudulent and a scam company.

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- Superior, WI, USA • May 13, 2025
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I ordered 2 jackets from Cedar and Ash for around $45 and used my debit card. A few days later I noticed a charge on my card for $29.99 from BrookanDash.(same company as Cedar and Ash, I was told) I called the number and complained, she said it was for a membership and shipping. I told her I do not want a membership and this was a one time order and already had paid for the jackets and shipping. I said I want a refund! She said she could not do that. After arguing with her, telling her what a scam this was, she said I will get a $14.99 refund within 3-10 business days. I have not gotten the jackets yet or the refund.

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