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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (297)

- Shingletown, CA, USA
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Randomly contacted and was told my CPU support (paid) was closing its doors but a refund was being offered.  In order to do that they needed access to my CPU.

Scammer said they would refund $300 but accidently refunded $4,000.  They wanted the balance back and suggested I get $3500 in Walmart gift cards. 

Scammer shut down consumer's computer. 

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Was on my laptop it came up DO NOT CLOSE your computer call this number.Could not close it out so called of course thought Microsoft was good.Anyways tech RONNIE FISCHER ext o522 says my computer has been hacked,malwares or spywhere internet.Also took control of my computer and showed me the whole month of Sept alot of actions,errors on my computer.So in order to clear this gave $199.99 to clean this up with my credit card he sounded foreign that should gave me a hint couldn't understand him he was geting frustated cause he had to repeat himself very rude.As he was doing this he switch me over to JAMES WILSON SR level 9 tech network security expert.Which he says this could happen again so additional $199.99 for service support to avoid this to happen again 24/7 support He wanted me to give him my credit card phone number and with me n him saying o.k. for the $399.99.Also somehow they got my passwords for our online banking and my internet which I did not give.Plus they send my document will my signature i never sign isnt' that against the law.So i proceed to call my credit card the $399.99 was denied and was told it was a SCAM I did change our passwords now my laptop has to go in the shop to get fixed glad we have other computers.i have the document on my email will try and if i can forward it to you.Plus my sister got scammed she lives here in Colorado.Please spread this around and do something to press charges so noone like us gets scam especially elderly people thank you

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- Cottage Grove, OR, USA
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Caller ID indicated a person's name and the number provided above. Caller (with Indian accent) said he was calling from Windows Technical Support. I politely asked to be removed from their database. Called screamed into the phone "Shut up!"

Very unpleasant.

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- Idaho Falls, ID, USA
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As I was working on my laptop, a warning to call Microsoft support immediately pops up and freezes my computer from closing out or shutting down, so I call the number. They verified my URL so I thought it was legit and invited them to 'go to assist' allowing them to view my computer. BIG mistake. They then proceed to show me all the thousands of infected files and they can clean them up and provide software security for only $199.99. I then realized it was a scam and hung up but it was too late. They corrupted my hard drive completely and my laptop was useless. I had to purchase a new laptop so it cost me $515.

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- Sound Beach, NY, USA
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Original call is automated, claiming that there is malware detected on your computer. When you return the call, theyre asking for your computer information then a google play card with $500.00 loaded onto it.

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I rejected the call and they left a voicemail that said my microsoft windows product key on my computer was blocked and I had to call them back to get a new one. Microsoft would never do this.

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he claimed to say my pc is having problem. as an a plus internet professional i knew he was a scammer then he pretended he was a hacker from russia. threatened to hack me and my families computers. claimed he worked for microsoft

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- Spokane, WA, USA
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They called and a voice said they said that there was something wrong with the computer and that they needed to fix something on the computer. Sent them banking information to take the money out. They installed malware on the computer. Has since had a neighbor fix the computer.

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I was called by this phone number, they said they were Microsoft. They said I had errors which indicated that someone was trying to steal the information on my computer. I asked what error specifically that they were talking about. They hung up. I called back and the person that answered the phone said he was tech support. He wanted me to turn on my computer so he could log in and help me. He said his name was Chris Johnson and his ID was JC4001. I think that person was the one trying to take control of my computer. He could not tell me which of my computers he was talking about

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- Billings, MT, USA
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This is another Microsoft scam, but the weird thing is that the call is showing up on caller ID as our home number. That's the only reason I answered it and then I hung up.

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- Salisbury, MD, USA
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I was contacted by a fake company identifying themselves as Microsoft associated. They were offering me a refund for a service I had purchased. Through an email fraud, they change the amount of the refund, and supposedly credited my credit card with a huge amount of money – which They said was my mistake. Therefore they claimed I owed them money. They tried to extort me by showing me that they were taking all of the money out of all of my accounts if I did not refund them the amount that they were due. It took me several hours to get it straightened out.

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Got a message on my laptop that my computer was in a locked mode due to Pornographic Spyware/Malware and a recording said to call this number to have it fixed. I could not get rid of the message. It also said "do not turn off" and to call the number they provided. I did call them and I told them they were nothing but scammers!!! He tried to tell me he wasn't. But...I knew better. I WAS NOT scammed.

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The owner of this company is Devikaben Kapoor. He remotely hacked my computer network at home and pretended to be an employee of Microsoft and took over my computer to supposedly set up a "firewall". He charged me $349.99 for "lifetime protection". This was July 31, 2017. In February of 2018 he called and said there were problems with my network again and that the company that originally charged us $349.99 was going out of business and that he needed our card to refund that money. I told him nice try and hung up on him. He then called my son who was not with me and told him there were problems with his computer and that he needed to wipe it clean and reinstall the firewall and it would cost $200. My son, unwittingly and unfortunately believed him and paid him. Last night (August 20th) he called us again that there were problems with our network and i was home when it happened. I knew at this point it was a scam by the same person (Hindu Indian sounding) and i wiped my son's computer clean. As we were doing it he was trying to take over the computer remotely. So i disconnected our internet router immediately and unplugged it to cut off his access. I'm going to file a police report but wanted to also report him to the ScamPulse.com here so others can be aware of his acts and protect themselves.

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I was using my laptop, checking my email when out of nowhere, a blue Microsoft screen popped up saying that I've been hacked and "don't try to close the screen because I may lose information on my computer. The automated voice encouraged me to call the number on the screen which I enclosed in the complaint. So I called it, not sure of what was going on and a Representative named "Michael" answered and at first it seemed legitimate until he turned on the camera and turned it around to face me to scan my face to prevent anymore hacking and to put antivirus protection on my computer. Of course, he was trying to sell me an antivirus package and claiming that he couldn't see me through the camera. Then, he told me I had to be scanned to my thigh area and once that didn't work, he told me if I showed him my boobs he would give me the lifetime package for free and when this happened I got his name again and got off the phone. And come to find out, I could shut down everything he was doing without any problems on my laptop. So moral to the story is, if some random thing happens while on your computer just "x" out of it and don't give any money or personal information to any random people.

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- Largo, FL, USA
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they said that they where from Microsoft computer they also left a voicemail and I called them back they where speaking with foreign voice and I said give me a name that they where looking for and they could not give me one thank you so much

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I received a voicemail for suspicious activity on my microsoft account. I called back and was connected with a live person that wanted to get my computer and account information. I told him I was not home and he told me to call back when I was home. I asked if this was a scam and he stated he would put me on a do not call list and hung up.

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This scammer pretended to be a Microsoft employee(technical support engineer) who would help me to restore my personal information that was supposed to be at risk of breaching. I didn’t give him my credit card number or personal info to “restore my computer ” for $30, so he hang up on me. Right after that incident I called Microsoft and it turned up to be he was a scammer. Now I cannot use my pc, and have to bring my pc to Microsoft main office to repair for $50

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- Beaumont, TX, USA
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Got a phone call from Microsoft stating my computer as has been compromised, please call us at 518-329-9670.  I didn't call them because I knew it was a scam.

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- Saint Marys, KS, USA
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A phone call from Microsoft from Shirley stating that my IP address on my windows has been compromised by a foreign country or countries and I need to speak to a technician to make sure my computer is safe by pressing 1. I hung up on them. The caller ID on my phone pulled the number of 606-874-1400 with the name of Michelle Fields.

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- Edmonds, WA, USA
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After a call back the person wanted to access control of my computer to "give me a refund" of money I haven't paid.

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