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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (289)

- Sykesville, MD, USA
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They left a voice mail telling me that I was eligible to a refund for a Microsoft computer that I had years ago, which I haven't used in three years. When I called back they said I needed to fill out a form and provide my bank info.

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- East Syracuse, NY, USA
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A warning flashed on my computer saying that I was being hacked and I was potentially losing more and more personal data if I didn't call "in the next 5 minutes". I hesitated and tried to X out of the warning but I couldn't do anything on my computer. That's what prompted me to call despite all of the red flags going off in my head. I actually gave the person access to my computer and he showed me things that were "wrong" with it. Despite the numerous times I told him this "didn't feel right" the call continued. We eventually got to his pitch - selling me a 3 or 5 year protection package starting at $149.99. That's when I ended the call, restated my computer, ran McAfee and prayed I didn't lose all my passwords/personal data. Time will tell I guess.

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- Spokane, WA, USA
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The scammer called about computer problems from Microsoft . I knew it was scam because they never speak good english and they don't talk like a reputable business would . I have an apple system, not Microsoft . It seems like they hacked into Facebook because they said i was on Facebook (which I was) and they used my last name. I tell them I don't have a computer. I lie to them all the time and call them names . If I can get their call back number I will *67 it and call them a bunch and call them names.

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Caller called 3 of our family members from a so called Microsoft called claiming we been hacked and to go online and enter some codes and info. Spoke with a male man sounded to be Indian.

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Claims my laptop has been compromised

Claims he is from Microsoft

I don't have anything registered with Microsoft

Told him I don't have a laptop

He hung up

The # was615 915 0075

Name on caller ID was

Curvey Lillian

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My computer screen turned red-then it says its bee. Locked by Microsoft because I have a Zeus virus, it has a # 2 call ,

I speak with Leslie walker- I'm given her direct line 650-300-1576

& 866-886-9346. She asks to remote control my computer,

I allowed, watching the screen..

She runs through security to show me I have a problem detected within my security, then takes me over to a site I can buy protection. From C Cleaner-starting at 199,00 and up.

I say no, I. Not buying anything g o Lily r, she offers I use my checking acct to buy a prepaid card.

I then realize it's a scam.

I close my co outer after reLzing I can't manually end the session with her,

She then calls me every minute for 5 min ,not leaving any message.

I answer the 6th time, and tell her to end the session , we are done. And ask why she called my home number, when I only have her my cell.

She called tmr from a San Mateo CA number, 408-692-7347 , which was NOT her correct or toll free numbers given I. The beginning of the call.

I think this scam was placed on my computer 1 year ago, when I lost info after changing to win 10.

It was back then another foreign sounding guy called me and I also let him remote in to fix the issue. My advice to anyone, is Never Allow access to ite PC , I did 2x, and it will cost me a new computer. Luckily, I am due for a new one. Lesson s learned

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Received a call on Cell Phone didn't answer they left message that someone out of the country was trying to access our Microsoft software and to call 866-853-5938

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Called me twice, VM is a female someone nding robotic vice Saying my computer is at risk, that someone is trying to hack my computer and I'll lose everything, including Windows credentials. Tells me to call the number or press 1 to be connected.

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A pop up came on the lap top stating the computer will be shut down; a 1-888 number showed up on the screen.My son called the number, a 'service rep' talked my son through how to link his computer screen to the computer of the 'service rep' in order to troubleshoot the problem.once this happened, the "rep" asked for money to pay for the services. The rep required 500.00 in itunes cards- my son gave the 'rep' the codes- we are out 500.00 and possibly all my son's information.

we shut down our credit cards and debit cards

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- Madison, NC, USA
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"Jarrad" called saying he was from Microsoft about my computer. I don't own a computer. Didn't give him a chance to ask for money, advised him I knew it was a scam and hung up. Has called 2x.

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Called me out of nowhere and it sounded very weird. They wanted my info, after I hung up they called 3 more times and wanted my social security number.

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While on my computer a message has come on saying I must call Microsoft to protect my computer and that I will not be able to shop on line. I wasn't shopping when this came on. It goes on and on saying that my computer is in danger. My only way out of it was to shut down my computer. I noticed that each time it happened it was around 3:15 p.m. (July 31, August 7, and August 12). The first time I called my Tech support who confirmed it was a scam and I had to take it in so they could get it off my computer. The last 2 times I was able to "x" it out after a couple of tries. The number on the message is 888-660-1755. I usually get on my computer around 3:00. After it happened on August 7, I didn't sign in until after 3:30 for the remainder of the week and it never came on. Today I got on at 3:00 and it came on around 3:15.

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- Bradenton, FL, USA
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I have blocked this # over & over and yet I still get calls from them. They claim to be Microsoft calling about a virus that was detected on my computer. When I do talk to someone they have a very distinctive Indian or Mid Eastern accent & they tell me I have a virus on my computer.

I told them to take my # off their calling list and was told they would call me anytime they wanted to and they keep calling!

They also, use different phone #s all starting with 855.

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- Liverpool, NY, USA
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Scammer stated that the computer would be shut down if we didn't pay. Said we would have to go to Walgreens and buy $300 dollars worth of gift cards, then call them back and read off the codes. We contacted Microsoft and they said that they would never do that. When we explained this to the scammers, they said we were wrong. They did shut our computer down and refused to turn it back on unless we got the gift cards.

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- Marion, OH, USA
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The company said my old computer was infected by pornography. This is not true!!! I had bought a new computer from Office Depot, Marion Ohio. The company said my old computer was infected by pornography. The company in question took control of the laptop and put a VIRUS that shut down and wouldn't start back up. I called Office Depot, they had me bring the computer in, and couldn't get computer started, so since I have a 3 year warranty they replaced with a new computer. I also bought a McAfee Security Service because I didn't want any more problems. I also bought a Office Depot Technical Support program. I've had several calls from the company DEMANDING to replace the $349.99 they charged me to supposedly clear up the problem.

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- Sandpoint, ID, USA
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Male voice called and told me my computer had notified Microsoft of a virus/problem on my computer that was ruining my software. When I asked which company they were calling from, they said, Microsoft. When I told them I don't use Microsoft they hung up immediately.

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The caller said they were from Microsoft and were calling about a problem with my computer. Their Asian accent was so strong that I asked 3 times for someone who spoke better English. They hung up on me.

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- Redmond, WA, USA
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Individual identify as someone from Microsoft, called me at my work phone, asked me if I am xyz with xyz company, and I said yes, and then individual just said thank you and hung up!

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- Catonsville, MD, USA
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Person claims this is an emergency contact because my Microsoft license has expired. Call the number immediately for a Windows license key.

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- Taylorsville, KY, USA
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I am constantly getting 5-10 phone calls a week, from various numbers telling me that they are from Microsoft windows and that my computer is sending them error reports. I have asked them not to keep calling that they are not getting access to my computer. When I tell them I am contacting the BBB they call me an [censored] and hang up. I told one of them the other day not to call back and was informed that he would continue to call and calling back he did. It is always a man that calls and the name varies ( John, Peter) and can always hear background noise.

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