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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (289)

- Portland, OR, USA

I had my Microsoft blocked on my iPhone claiming I had viruses and was a victim of hacking. In order to get my Microsoft released, I was told I needed insurance to prevent this immediately. I was called every hour, and I was asked for credit card info to insure my phone! Very disturbing. I had to contact my back and credit card companies.

- Waianae, HI, USA

(Supposedly)Microsoft called to say that my license would be shut down because my IP address was compromised by several whatevers in other countries. I was directed to press 1 to get a technician to help me change my IP address.

I hung up because I figured it was a scam.

The caller ID showed my name and had my info. That’s the only reason I picked up. They called twice @8:53 and 9:54. It starts w/ a recording. The 1st call said in 1 day and the 2nd said 48 hours.

- Portland, OR, USA

At about 3:30 today (02-20-19) I got a voice massage from 888-491-9281 a female professional sounding auto-message said that my MS license key has expired and all my MS services have been stop and that I need to call 1-855-777-9055. When I call the number to confirm that it was a fraud and not just a prank call I was greeted by a man with a moderate to heavy accent. I don't wish to stereotype but sounded Indian to me. I know that MS uses India for tech support but i use Mac so I don't want his help anyway. Knowing that MS will never initiate a phone call I'm pretty sure that this is a scam. Thank You and Good Hunting.

I answered a call from Microsoft who said hello and I answered curtly "YES", the caller hung up and I realized that I may have fallen into a trap for me to say "yes"! I canceled my credit card and reported it to the fraud department of the credit card company. Nothing has happened yet that I am aware of, but I am just covering my bases.

- Salem, OR, USA

Dont follow instructions for a person who you dont know

- Seattle, WA, USA

Caller identified herself as Pam Chan, working on behalf of Microsoft to validate user information. Kept asking questions until I said the word "Yes" and then wanted to end the call.

- Kahului, HI, USA

I received an automatic call from someone claiming to be Microsoft informing not to use my banking information online.

I was contacted by this number posing as a microsoft refund for services paid for several months ago. They are requiring a bank account number for the refund. When asked for information regarding the refund, they had no answers for the call and gained control of my computer.

Kept receiving phone calls on our landline from this number and similar. Basic message from these scammers is that we paid for a microsoft product and because company is being forced to close, they need to refund money to us. Looked number up online and found many sites that confirm this is a scam because they ask for our bank info. As the BBB, i expect you to do something so seniors and elderly don's get scammed. If you can't do anything, can you contact the feds...FBI to report since it goes over state lines.

PLEASE

Call showed phone as v118134232000775 but the caller ID on the TV showed the consumers name Ron Simon 206-322-7244. When he called the number back he heard his own answering machine recording.

- Gresham, OR, USA

I went on my computer, it was frozen and a link popped up about Microsoft and to call, they then tapped into my computer and wanted to sale protection plans, then card was compromised and account was billed

- Conesus, NY, USA

I keep getting these calls where a man with a very thick Indian accent calls and says they are from "Windows". Windows never calls you! Big time scam!!!

- Nottingham, MD, USA

Microsoft calling, states I need to go to Walgreens immediately and buy a $400 google play card in order for them to fix my computer

- Easley, SC, USA

These people have been calling me, saying that they are from Microsoft. They state that they owe me money and I need to call them to get the refund from the security program I had previously signed up for. They told me that they accidentally deposited money into my account in the amount of $25,000 and that I needed to go to the bank and withdraw the money. The only information that I gave them was my bank name, South State Bank. I did not give them any account information. I went to the bank and to my surprise, all three of my accounts were zeroed out to nothing. Thankfully my bank was able to help me and put a fraud alert on them.

These pple called me and I accidentally answered and they said they would be charging me 299.00 and hung up. Maybe it was a recorded message. So I called back they said they weren’t gonna charge me when I asked why they said they were gonna charge me. Then I asked who they were he said windows. Then I asked for name and couldn’t make it out. I asked him to spell it and he hung up on me. There have been other calls that I have not answered but from a different number saying they are Microsoft and going out of business and they want to reimburse me. They have called and continuously left me messages. I think this is also a scam. Their number is 8448547046. I’ve been scammed before and was out 100$ buying iTunes cards before realizing it was a scam. Don’t want this to happen again or to others.

- Anderson, SC, USA

Received a telephone call stating that it was Microsoft calling because my internet connection has been compromised due to illegal content. They warned me that unless I called back at (401) 396-2587, an arrest warrant would be issued.

- Grants Pass, OR, USA

Continually calling me to tell me i have a refund from Microsoft. I've never paid for anything. I blocked number but am unable to block voice mail where they fill my in box everyday.

"855-426-3666. This is an emergency call from Microsoft. Your Windows license key has been expired. All services will be stopped on your computer. To renew that, call our toll free number 855-425-3666."

this said that my IP address had been used to search others computers and steal their info

- Lebanon, OH, USA

Scammer called pretending to be from Microsoft, said I was due a credit of $350. The scammer credited my bank account $5,000 and said it was a mistake. The scammer told me to go to Wal Mart and buy $5,000 in gift cards and give him the numbers to make up for the "mistake" deposit.

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