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Instagram.com Reports & Reviews (431)

- Tarpon Springs, FL, USA • Oct 02, 2026
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I purchased a T-shirt and was automatically signed up for a membership with an additional monthly charge of 29.95. It is not clear at all during purchase that this service is part of the purchase.

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- Hot Springs National Park, AR, USA • Sep 29, 2026
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A thumb sling that was sent and does not work adequately and would NOT return. No return policy for unsatisfactory product.

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- Detroit, MI, USA • Sep 29, 2026
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All of this was done on Instagram for a promotion for Go To perfume at $29.95 for two.

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- Canoga Park, CA, USA • Sep 29, 2026
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I bought a dress off the website. Once the item was received it was clearly falsely advertised, cheap imitation. Said company asked for the item returned before refund could be returned. I agreed only once they agreed to cover cost for shipping item back to company, but once received they said they would no longer refund my cost even after a clear email stating they would. It's almost been 2 months since the return item, just a lot of back and forth and no reimbursement has been made.

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- Norfolk, VA, USA • Sep 14, 2026
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I bought an ADHD test on Instagram. I never logged in. I never did anything other than buy it and cancel it while I was still in the app because I knew that they would try to charge. It charged me last month and I didn’t see it until this month and then they just tried to charge me again 28 days later.

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- Malibu, CA, USA • Sep 11, 2026
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I bought a product off Instagram. They kept sending me 2 products every month. I looked on my PayPal and realized they kept charging me when I only wanted to buy 1, not a subscription. I contacted PayPal and asked them to handle it. They only got me money back for 1 of the products. Can you please help me with the situation. All I have is the address of the seller.

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• Aug 30, 2026
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Karelle/Fake Riri asked me for money several times. I helped here and there but she promised to pay me back. It’s been over a year at this point, blocked my number, my social media, my PayPal (which was how money was sent). Now she’s denying that she owes me money, said that she never asked me to help her at all. Please avoid her.

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- Maywood, CA, USA • Aug 26, 2026
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I bought soft shiny lip oil and never received it. The status said it was dropped off in my mailbox but it wasn't. I contacted company they gave me run around and paypal filed in favor of seller saying it was delivered. I feel its a scam they could say it was dropped off in mailbox and no proof.

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- Minden, LA, USA • Apr 07, 2026
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I saw a ring on Instagram ad that i thought was legit. I ordered it and received a receipt of order. When I checked my bank account the next day, I saw that payment was taken out twice by two different names. (AST aelheart Internet) (ASTlivexoar Internet). My bank says I have to get refund from company but I can't seem to get a response from them. they offer no phone number or physical address. All they have is an email address that they will not respond to.

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- Mendenhall, MS, USA • Apr 04, 2026
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The person present as a DJ, requested a deposit and never showed up for the event, a follow up requesting for the refund but the scammer lies and tells different stories every time

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- Washington, MO, USA • Apr 01, 2026
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I started receiving messages from Instagram on Saturday, March 21, sending "the code you requested," when I never requested a code. I changed my password and set up two-factor authentication. On Monday, I received another text to secure or recover my account. When I logged in, there was another user attached to my account. @brushdoyle. Their email, phone number, and Facebook account were on my account. I changed my password several times and logged out of all devices. I tried removing their information from my account, but Instagram kept crashing.

On Wednesday, March 25, I got a voicemail from Capital One asking for Doyle Brush. My Google Assist screened the call, so I didn't answer or talk to anyone. They said to call them back at Capital One.

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- Missouri City, TX, USA • Feb 23, 2026
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on 02/06/2026 i paid 580.10 for hair extensions from this merchant. I paid 50$ in shipping for expedited shipping. I never received a confirmation email regarding my order. It is now 2/23 and my order is still not shipped nor is it even confirmed. The merchant claims that she does not even have the hair in real time stock. I paid for an item that she did not have in per possession to ship. I am still waiting for my order and shipping information, this is dishonest business work.

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- Valdosta, GA, USA • Feb 23, 2026
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I saw an add for some weight lost pills. I attempted to order them. At the end of the transaction it I’d not give the amount I would be charged. I checked my checking account and there was two (2) separate amounts.

One in the amount of $239.94 and second one for $59.99. I called customer service and tried to cancel the order. She told me I couldn’t. She said she would refund me today for $120.00. When I received the pills not to open them and send them back. She gave me RMA (return merchandise authorization) #1FA8B8070942 to put on the outside of the package. When she received the pills back she could refund the balance. Let’s see if I receive the pills!!!

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- Athens, GA, USA • Nov 18, 2025
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The items for sale were 3D printed frog magnets. That ranged in price from $10 -$25.

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- Tucson, AZ, USA • Nov 07, 2025
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I bought a Tshirt from Christian Divinity and then they started charging my card monthly for 19.99. I tried many times calling them to stop this charge and they never answered. I had to have my credit card company cancel my card and reissue me a new one to stop the reoccurring charges.

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- Woodland Hills, CA, USA • Oct 13, 2025
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asking for $2250 or will publish my artwork.

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- Dublin, CA, USA
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I saw product ad on instagram. I ordered on 9/18 paid 5 days shipping fee today is 10/2 I sent them an email Their excuess is mail is delay which is lie from Fremont, CA to Dublin CA. They can’t tracked ordered. I asked them refund money but I have not heard from them.

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- Junction City, WI, USA
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I ordered a coat that was seen on their instagram. The coat I received was not the coat delivered. This coat was extremely poor quality and not at all like the picture.

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- Canyon, TX, USA
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I liked some gold shirts on an Instagram page and then went to purchase them. All looked legit till the tracking showed up. The tracking software was nothing I'd seen before and that's when I noticed it was coming from China. Deliver took forever and showed all the stops but looking back I think this tracking is part of the scam. Package showed delivered so i reached out to Customer Service Team [email protected]. They gave me a lot of BS about the carrier shows it delivered and that they will open an investigation with the carrier. After a few back-and-forth emails they stated they would give me a 60% refund. I asked for all my money back. They said 90% refund. Still on going.

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- Riverside, CA, USA
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Beware I purchased clothing items from a site on Instagram that is called vogdolike or vionawear.I paid $32.49. I never received the items and when I emailed @ [email protected], I never received a response. The phone on file was also not working 568-678-0825. Do not order from this site its a scam.

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