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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (297)

- Painesville, OH, USA
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I received an alarming pop up on my computer. I tried to delete it. It keeps popping up. I did not click on it. It appeared to be from Microsoft. I did not know it was a scam/ I thought there was a problem with my computer. I did not send any money or give information.

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- Cleveland, OH, USA
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I picked up a scam call from someone representing themselves as an agent of Microsoft. The call came in to my home phone at 11:30 A.M. yesterday morning. The scammers phone number is 347-788-3351. I know that this is not Microsoft. There are so many scams.

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pop up message when clicking ad for dog the bounty hunter saying our ip address was trying to accessed illegal they scanned my computer and tried to get me to pay for a microsoft extended warrenty, i refused and they have locked my out of windows and i cannot boot my windows up, its costing me $49.00 to have microsoft trying to fix it

I do not have any more information as who company, location etc. i just tried to call the phone number and get recording that can't access that number at this time

Also when i went to face book they have removed the ad and blocked me from being able to report it to facebook

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- Scotland, TX, USA
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Message popped up on my computer that looked like Microsoft and had a phone number to call so i did, I allowed remote access to the computer and he showed me some things that were wrong with your computer but also said that he could install an new antivirus protection since yours is expired and he said that I had accumulated 1000 points and I could convert that into $1,000.00 by purchasing (2) $500 gift cards to best buy I called him back and gave him the numbers and he said that he needed my CC# to transfer the money and put the balance on my account.

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- Pittsford, NY, USA
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My computer suddenly froze up..bells&whisles went off and warned me to stop using my P.C. my accounts were hacked.They [fake]Microsoft voice said to call their support number they would fix the problem.I unfortunatley called the number and they Hackers] took over my P.C. I am 81 Yrs. old & thought it was legit..They [hackers]said go quickly to stores and buy "Gift Cards" to pay for this service.I was in a state of shock because I am a low income senior living on S.S& a widow trying to survive..I went to" Sephora" and instucted to buy 20 gift cards&I did.They were on my cell instructing me or should I say putting fear in me with other threats..I purchased $8,000.00 on my C.C.Scammers called day&nite landline,cell,and computer..I was told to give them the numbers&codes of cards,I must have been out of my mind to do that..I called "Sephora"next day and gave them all the numbers and asked them to block cards..Unfortunatley they did not..I know have a balance on my CC of $8,000.00 that I cannot pay..I have a police report,ect ect.I cannot believe "Sephora OR my bank did not have a red flag&contac me..I have the cards&receit of the purchase& have called the storemany times&corporate office..no support,my bank reported the fraud/chase bank but said I bought the cards I am responsible..I need help as I cannot pay this scam now..

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- Cumberland, MD, USA
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On 01/31/2020, I received a taped call from Microsoft that said my checking account or savings account has been charged $299.99 for an on-line security account which had expired. First of all I never had a security account for which I paid for. When I called the number (1-855-969-0006) I was connected to a foreign speaking person who told me that in order to receive a refund I would have to get on line where he would direct me how to get connected. I informed him I currently did not have a computer in operation. He said he would have to refund my money manually to either my credit or debit card. I told him I did not authorize this payment and I was not giving him my information over the phone and the amount of money $299.99 had better not be removed from my accounts. He hung up on me. I checked my accounts and as of today, 1/31/2020,money has not been removed.

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One day my computer froze up and had a warning to not shut down my computer but to call a phone number that said Microsoft. When I called the number they identified themselves as Microsoft but the man sounded like he was from India but the call ended up being routed through Fort Hancock, Texas. They remotely accessed my computer with my permission and cleared the freezing up. They asked me if I wanted to place a software that would stop this from ever happening again for $249.00 of which I did pay. About 2 weeks later they called and said there was a software issue with what was placed on my computer and told me they were going to reimburse me $340.00 but they need to access my bank account remotely to do the reimbursement. I was skeptical but allowed them access through their bank server in Bankok. They told me what to type name, Bank type and the amount. They told me to type 34000 to get the $340.00 back. All of a sudden I had 34,000 dollars in my account. I had to go to the bank to send an international wire transfer for $33,600.00 to give the money back. I went to my bank 3 days later and found this was a scam and should have told the bank about the reason for the money to be sent as they told me to say that is was to repay a loan of which I said. They said that way they would not have to pay commercial taxes They told me to keep my computer on for the next 3 days until the funds cleared their bank. I should have identified this to the bank in the first place and they would never had done the wire transfer. I cleaned my computer to get their Ultraviewer software off my computer which is the way they remotely accessed my computer. The calls kept up for 2 days wanting me to let them into my computer again to finish what they started. I did not comply with that. This came after I told the bank about this and they said it was a scam from the ScamPulse.com which when I asked the man I was talking with named Steve Walsh 915-333-5214 and his code was SW00447. Please get the word out.

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- Anchorage, AK, USA
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They told me I was getting a refund of 299.00 for some Microsoft firewall. If I’m not going to cancel it their going to charge me 299.00 for it

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- Garden City, ID, USA
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Clamming to be Microsoft on the phone call saying I've payed for support mouths go and I'm going to get a refund as they are go to close.

But I don't have one.

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- Chesterfield, VA, USA
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I really thought I was smart and could tell if I was being scammed, however, when my newly purchased computer sounded off making a noise louder than my smoke alarm, it indicated for me to call Microsoft. At the time, I wasn't thinking clearly, for I had just purchased, so I dialed the telephone number for Technical Support when the individual asked me not to shut down my computer, to let them control the sound and they would fix because someone was trying to hack into my computer. That he would apply the necessary virus protection software., ieplore.www.teamviewer. Then, he said it was going to cost $199 and what stores were near my home. To get in my car, keep him on the phone and go to the store. I immediately shut down my computer and hung up. They kept calling me back but I didn't answer. I felt so stupid but glad I didn't have any peronal information like bank accounts or credit cards on my computer

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- Stafford, VA, USA
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I received 3 calls from my own cell phone number. I answered the 3rd call. The man “Bill Jordan” said he was calling from Microsoft and that my computer had been compromised/hacked and that they needed to change some things on my system. I knew that this was a fraudster on the phone but played along to see what they were trying to do. The man asked if I have a computer, and I said “yes”. After reading online about current fraud, I realize that by saying “yes”, they may use that for fraud purposes. He asked me which key is next to the control key, and I said “shift” and then he asked me what key was next to the shift key. That’s when I quit following their questions and made up something “exclamation point”. I asked him questions about who he was and told him that I had been recording him and would be contacting the FBI. He hung up at that point.

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They said our Microsoft account was being closed and want us to renew it..They are calling us back now about every two hours and somehow our caller id is now showing our telephone number..when we hang up and go back to our caller ID there number is right behind ours.

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- Rochester, NY, USA
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The caller named Nancy called from what sounded like an Indian or Pakistani accent. Stated that my Microsoft subscription was ending and I would be charged 299.00 if I did not phone them back. I do not have these services and when I called the number back after listening to the voicemail, I stated this was a spam call and she hung up on me.

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- Schenectady, NY, USA
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Hi I just want to report that I got a phone call from a person that said they worked for mircosoft. This person then said I own them 291 dollars. I didnt say anything just that I would call micrsoft myself. Micsoft is a bussiness that will never call you first they will only call you back. This is a scam and I just dont want anyone to get used like that.

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- Buffalo, NY, USA
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Answered phone female w/ foreign accent started talking about Microsoft. Told her she was a scam she screamed that I was a scam & I hung up.

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Microsoft per Microsoft, I was told NEVER CALLS anyone for any reason at all!!

Was told my name was on a list for refund by Microsoft per Better Business Bureau as they were moving out of the Country. In order to get refund had to go to computer turn it on...I HUNG UP

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- Chesterfield, VA, USA
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The individual (name used was Jason) stated he worked for microsoft and want to know whether I wanted to cancel a subscription to service my computer and if I didn't act today I would be charged a fee of $263.24. I then called the number on my answering machine and told him I wanted to cancel my subscription (if I had one) and he instructed me to go get on my computer to fill out information to cancel. I told him I would not and he said I owe him dollars to cancel. I asked how much would have to pay and he said $199. I told him I would not pay anything and if he tried to charge anything against any credit card I would reject it and i will contact the ScamPulse.com to file a complaint. He then hung up the phone. This is the fourth time he called today and left a rebo message on my machine.

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- Evans, WA, USA
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On 6/13/19, I received a call on my home landline saying that Microsoft wanted to refund a portion of the cost of a program that I had previously purchased in the amount of $299.00. I called and was told that the refund had to be done over the computer; I asked if they could send me the refund documents to me by mail and they said no. I kept reiterating that if I had paid for the program vial online that they would have the information to refund the amount to my account or had my physical address to mail me paper documents to start the refund process. I never heard back from them and never received any refund documents to fill out in the mail.

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- Nampa, ID, USA
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Consumer called:

Microsoft contacted me a little bit ago telling me we needed to pay them $300 or our service would be suspended. Phone numbers are 5095887455 802179610

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- Buffalo, NY, USA
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Message on my answering machine- your Widows LS will automatically renew and $299 will be deducted from your bank account unluss you call this number 1-716-458-9048

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