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Microsoft Imposter

Microsoft Imposter Reports & Reviews – Page 7 (299)

- Evans, WA, USA
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On 6/13/19, I received a call on my home landline saying that Microsoft wanted to refund a portion of the cost of a program that I had previously purchased in the amount of $299.00. I called and was told that the refund had to be done over the computer; I asked if they could send me the refund documents to me by mail and they said no. I kept reiterating that if I had paid for the program vial online that they would have the information to refund the amount to my account or had my physical address to mail me paper documents to start the refund process. I never heard back from them and never received any refund documents to fill out in the mail.

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- Buffalo, NY, USA
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Message on my answering machine- your Widows LS will automatically renew and $299 will be deducted from your bank account unluss you call this number 1-716-458-9048

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- Acton, CA, USA
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The scammer is claiming I purchased web security from them and that there is an automatic renewal. They say they will charge my account $299 if I don't contact them. They are harassing me with phone calls which I do not answer, but they are leaving messages (many of them) on the answering machine.

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- Prosperity, SC, USA
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Received a phone call on August 27, 2019 stating our microsoft account was due for renewal and this included antivirus services, etc.

Stated that our credit card on file would be charged $500 within next 24 hours if we did not call them and ask them to cancel their services.

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- Los Angeles, CA, USA
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Said that they were calling about my microsoft subscription and that my card would be charged $250 if I didn't press 2 to change the account/subscription. I definitely don't have a subscription.

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- Conesus, NY, USA
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We got a phone call from a computerized voice named "Kathy Jackson" who was calling from "Microsoft" to say something was wrong with the internet.

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- Cambridge, WI, USA
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MicroSoft wanting me to call for $299 refund or they will automatically charge me if I don't call them back

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- Chester, VA, USA
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Left an automated voice mail stating I needed to call back regarding my $299.99 refund for Computer Security Services.

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Caller indicates we are due refund for Microsoft Office Purchase up to $300. Walks elderly and naive recipient through steps to install RemotePC suite software gaining them access to recipient's bank account. Recipient records bank account information thus allowing caller to access their checking and savings accounts. Caller transfers money from savings to checking and then accuses recipient of 'stealing money from them'. Recipient sees additional money in checking account and believes caller that she has mistakenly recorded the wrong information in account. Caller instructs recipient to go to bank and withdraw cash from account, put cash in a magazine and wrap magazine in wrapping paper. Package is then to be overnighted to them FedEx. Caller is very insistent that recipient is going to cause them to loose their job if they tell anyone about this error so recipient follows directions, sends cash before realizing what has occurred.

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- Star, ID, USA
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Started out as a robo call and they said they were from Microsoft. They told me they were about to disconnect me because my IP address was compromised and that they needed to issue me a new license. The robo call instructed me to punch 1 on my phone to connect to a representitive. I hung up at that point.

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- Sausalito, CA, USA
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We received a call on our home phone number by an automated caller starting they were calling from Microsoft to let us know our IP address had been compromised and to press 1 to connect to tech support to have our IP address disconnected.

We hung up. The name on the caller ID was Robert Brothers, and the phone number was 209-956-4607.

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- Nine Mile Falls, WA, USA
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A person my caller ID said was Frances Elfering called me this morning. A guy in a heavy Indian accent tried telling me that my name and number was on a call list, and that my computer has failed to update, and as a result some of the programs on my computer would not work. I was asked if I was at home, and I said no. He asked when I would be back, and I said it doesn't matter. He tried to explain that I needed to go to a website to download the update, which I could only assume was malware. I asked him for his ScamPulse.com ID number, which he apparently had on hand (I didn't believe him); he gave off a string of random numbers and letters trying to prove he was legitimate. I said I didn't believe him and that he needed to get a real job and then hung up.

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- Taylors, SC, USA
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I received a call yesterday morning from an Indian sounding man. The man had my name and said he was from Microsoft. He said he was calling about my computer. I informed him I did not even have a computer. He continued to say the computer had some issues and when I continued to tell him that I did not have a computer, he went on about how he wasn't a scam. I did hang up and call the number back and the recording said Microsof, left the t off when spelling their name, which leads me to assume if was a scam.

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- Clinton, SC, USA
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They pretend to be Microsoft. They send me an error pop-up pretending to fix the problem and want you to download software. They said my computer was under attack from a virus which is actually them. They are not Microsoft they are scammers trying to get card information. So if you see the error message just close your window and be very mindful where you download items. They also were racist and said why do black people have no money and stuff to me. So be aware this is not real. Make sure to always check to see is alert is real or fake.

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- Middle Grove, NY, USA
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I was called on 6/20/2019 @ 12:24 stating I will get a $299. Refund from Microsoft. I explained I don’t use microsoft. All my computers are Apple. Advised me it didn’t make a difference because I had a refund coming and to turn on my computer so they can send me forms to fill out for the refund. I refused and hung up.

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- Dundalk, MD, USA
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I received a text saying mr Miller is the manager for Microsoft tech support. It wanted to let me know my windows defender was up and needed to pay for a new contract. I called the number back and asked what this was for. The person said I had to renew my contract and they would automatically renew. So I asked what account its attached too. The guy said well I can't tell you that information and the accounting area would do that. I said ok transfer me to the accounting area. He said I cant do that. So I told him then I cant help you and hung up. They want me to fill out a form to get your information. Dont give anyone anything. I called Microsoft and they said they will never call you. Unless you contact them.

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- Hermiston, OR, USA
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They say they are microsoft with betterr business bureau and that my auto renew is going thru my bank today of 405.00 to renew my microsoft acct. Told them no I dont want to renew so they had to gain access to my computer to stop it. Got into my online banking moved money around from my other connected acct. and say a mistake was made they deposited those funds instead of taking them out and now I need to repay them using a one time load visa card so this guy David parker and supervisor Brian dont lose their jobs. Both had heavy Indian accents and when my daughter was on speaker phone with me started asking how old she is and proceeded with more personal questions when told that was innapropriate he got very defensive. For next 3 days including today they have continued to call me several times a day.

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- Idaho Falls, ID, USA
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I got a call on my cell phone from 866 678-6120 telling me that Microsoft could no longer guarantee protection on my computer. So they are going to refund the money to me. I have to get on my computer and they will send me the money. I asked for them to send me a check. He said they cannot do that. So I asked why they are calling people individually. He says so they can return it on my computer. I said it sounds like a scam and he suddenly hangs up.. He had an accent from India and didn't speak very good English.

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- Norwich, NY, USA
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I was called by this "service" and told that I could receive a lifetime tech service and firewall protection. He showed me all the ways I was vulnerable and how easily I could be hacked, etc. Then offered this service from "Microsoft". I was stupid and fell for it for $499. That was in Dec 2018. Yesterday I received another call from the same guy who said it was only for 3 years and my firewall was compromised. Showed me all the places I had been "hacked" from foreign countries, etc and wanted more money to install a firewall. That's when I realized I had been scammed.

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- Jackson, WY, USA
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Call claiming to be from Microsoft. Saying I owe them money.

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