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Astronara Trading

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Astronara Trading Reports & Reviews (3)

• Jul 31, 2026
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On 27 July 2026, I attempted to purchase a pen through the Orivelle website using PayPal. After authorizing the payment, I was immediately charged and then taken through a series of additional offer pages. On a mobile device, the options to decline these offers were difficult to locate, and I ended up making a second PayPal payment on the same day by mistake.

I contacted customer support immediately and requested cancellation of the duplicate order. The response I received was that cancellation was not possible because the order had already been shipped.

However, when I requested tracking information, the tracking page showed only that a shipping label had been created. At that time, the parcel had not yet been handed over to the carrier. Despite this, I was repeatedly told that the order could not be cancelled because it had already been shipped.

I also discovered that an automatic PayPal billing authorization had been created during the checkout process. I did not intend to sign up for any recurring payments and cancelled the authorization as soon as I noticed it in my PayPal account.

Because of these issues, I opened a PayPal dispute and submitted a complaint to the Dutch consumer authority (ACM).

My experience with the checkout process and customer support was extremely disappointing. I encourage potential customers to carefully review every step of the purchase flow and check their PayPal permissions after completing a transaction.

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• Apr 20, 2026
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Same as above. I bought three toenail fungus pens bu the name of Orivelle.
I paid with PayPal and got charged twice the amount plus extra.
That is: € 41,97 and € 49,95.
I got no conformation of my purchase in my email and Astronara can not be reached.

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- Middletown, RI, USA • Apr 13, 2026
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I placed an order for $17.11 for a toenail fungus pen, Orivelle. Astronara Trading charged me twice for this amount and then again for $26.69 and then again for $53.38. I used PayPal and filed a dispute. When I googled this company, AI said it is out of Dubai and is a fraudulent company. I have tried contacting them with no response. PayPal was immediately contacted and is helping with the dispute. I want others to be aware of this scam company.

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