Sign in  

Merchant Services

Sharing is caring! Are you having problems with Merchant Services? Use ScamPulse to file a complaint.

Merchant Services Reports & Reviews (38)

- Fostoria, OH, USA • Jul 22, 2026
Report

Someone identifying herself as Mackenzie, with Merchant Services corporate office called our business, indicating they have been trying to reach me since April about an increase and have had no response. I explained our POS provider handles this for us. She responded asking if I even know what she was talking about or look at my monthly statements. She said if I'm able, she would like me to pull up my statements to review them with me. When I asked for her name & contact number, she never missed a beat. Even gave me her extension as 414. She reiterated processing fees were increasing from 2.5-3%. I explained I've never had this call previously to which she claimed there had not been a fee increase. I stated we'd contact our POS provider and determine if there is anything we should be worried about.

Useful
Reply
- Marysville, WA, USA • May 26, 2026
Report

Was called by a woman identifying herself as being with merchant services and said several charges on our statement looked to be too high and she was investigating these numbers. Wanted me to fax her copies of the charges on my processing card statement.

Useful
Reply
- Justin, TX, USA • May 18, 2026
Report

The caller pretended to be Merchant Services, about duplicate processing fees on my company account but had zero information about my company or account - couldn't name the person on the account, the email, only our phone number.

Gave a call back number of 972-752-3886, didn't give her name or email or anything. This is absolutely a scam

Useful
Reply
- Newtown Square, PA, USA • Apr 16, 2026
Report

Our business has received two calls from two individuals claiming to be contacting our small business on behalf of Merchant Services. They state that they sent us a notification of a rate increase several months ago that we had 30 days to reply to, and now that a rate increase has been applied, they want information to help our business get the rate back down. They do a good job of sounding legit, and are very pushy about getting personal statement information out of us.

Useful
Reply
- Pocatello, ID, USA • Apr 15, 2026
Report

My experience was almost exactly the same as a previous entry. A person named Matt calling from Merchant Services about over billing. They said that it looked like I was paying too much in fees for such a small business. They wanted a statement to review. Thinking they were a legitimate service with auditing, I sent a statement to "[email protected]" compromising my Social Security #. They said they would call back, and set a time and day. I never received a call.

Useful
Reply
- Enigma, GA, USA • Mar 05, 2026
Report

"Merchant Service" from Merchant Services called asking to speak to the person who handles Bookkeeping. When asked what this was pertaining to, I was told that there are services we provided that needed validating and to email, or discuss account booking information. I then asked the person to give me an account number or some other validation to confirm any connection w/"Merchant Service", she could not. I stated, "this is absolutely ridiculous, and we get solicited with calls every day." I laughed and hung up.

Useful
Reply
- Colfax, WA, USA • Oct 16, 2025
Report

Merchant Services called and said our company was over charged with credit card processing fees so we are due a refund. They said we have received notices from our credit card processing company, but because we didn't respond our company upped our rates. Then Theresa kept telling me that I wasn't doing my job to manage my credit card processing fees. I called back the number she gave me (800) 490-7479 x428 and asked to be taken off their call list. She told me that I couldn't be taken off their call list and it's not her fault I am not doing my job.

Useful
Reply
- Bloomfield Hills, MI, USA • Sep 18, 2025
Report

Pretended there is a customer who is disputing a credit card charge. No clue how they have access to my Authorize.net charges I have made from my clients credit card payments.

Useful
Reply
- Saint Joseph, MI, USA
Report

This would be the 2nd time in 5 days that our company had been called by this scammer. They pretend to be with our merchant service company, which they are not. They stated there was a error on our statement for which they needed information. I did not let it get past this point, I told the man to lose our number and never call here again as his company is not our merchant servicer.

Useful
Reply
- Savannah, GA, USA
Report

The person on telephone indicated we had been overcharged on our last few months of credit card statements, and we needed to send a copy of any statement with a code written on it to correct.

They did not have much information, and that raised a red-flag.

Useful
+1
Reply
- Makawao, HI, USA
Report

They called and said that they were from Clover, out merchant processor, and that our account had been flagged for rate review and they had accidentally been over-charging me. They requested I download the most recent statement then email it to them at [email protected]

Useful
Reply
- Hixson, TN, USA
Report

They called my business in attempt to access my merchant services account because "We were charged for unnecessary fees in September 2024" they wanted access to my statements to "refund me". When I would not allow them access the man became hostile and told me I was wasting his time (my plan all along). He said the call was recorded (good for him). He eventually told me I was not in compliance and hung up on me.

Useful
Reply
- Billings, MT, USA
Report

A message was left on our business answering device after hours. It stated that someone was calling from Merchant Services about an invalid rate increase and that I needed to call them back. I assumed it was a scam attempt and searched the phone number online. I did not call them back.

Useful
Reply
- Dearborn Heights, MI, USA
Report

They are trying to get us to use credit cards. I have been with this company for 2 years and continually call every week, even after I told them we would never use credit cards.

Useful
Reply
- Bourbonnais, IL, USA
Report

consistantly calling even after numberous requests to stop. Have threatened them with cease and desist letters and court actions. Despite these threats, they continue to call asking to change our credit card machine to there company. We receive numberous calls a week to where it is interferring with our business. They request our business license number and any identifying information that we refuse to give them. they sound like they are of India descent.

Useful
+1
Reply
- Minster, OH, USA
Report

My front desk receptionist stated a call came in from a James at Merchant Services about our account. I proceeded to get on the phone and was told by this "James" that there were some charges on our statements starting 6 months back that were incorrect. He asked for me to get our most recent statement (October) and asked about the different transactions on the statement. I proceeded to question him as to what transactions he was referring to that would be on the statement. He gave me some nonsense about different transactions that were not on the statement. He then asked me to email or fax the statement to him. I told him I could scan the statements and attach them in an email. He wanted me to do it right at that moment while he waited on the phone so he could verify that it was sent. I knew this was a scam so proceeded to tell him I could not send at that moment but if he gave me the email address which was [email protected] and his phone number and extension, I would call him when I was able to send the documents to verify he received them. He proceeded to give me the number 800-490-7479 ext: 7065. After hanging up I called our Merchant services to let them know what had happened and of course they stated it was a scam.

Useful
+1
Reply
- Haiku, HI, USA
Report

I received a call on my business phone. The woman said she was calling from Merchant Services and that there was a problem with my account. I asked for her number to call her back. She gave me the number 800-490-7479 ext. 7058. I called back and did not ask for the extension, but asked for customer service. I spoke with a man, he said he was going to transfer me to Aaron Rogers, Aaron answered right away, he asked me if the woman who had called gave me her name or extension. I said she gave me extension 7058. He then said that she was out for the day. I replied, that is strange, I just spoke with her 5 minutes ago... he tried to backtrack and that is when I hung up. The woman then called me right back. I hung up again.

Useful
+1
Reply
Report

My receptionist took a message from "Wilson" at Merchant Services that I needed to call him back at 1-800-490-7479 ext. 7020 regarding us being overbilled by our credit card processing company and needed to have our July statement ready. I was suspicious about this so called my credit card processing company directly at the number on my statement. They stated they had not attempted to contact us in over 2 weeks. Beware!

Useful
+1
Reply
Report

A lady (first time named Rose & then called herself Mary) called about our credit card service and told us we had a credit that was owed to us from last year. She was asking personal information about our business and the credit card machine. Said we would be contacted 3-5 business days to learn how to receive our credit. Also gave 2nd number (to which she simply answered "hello" not as a business but more as a personal phone) that was 480-530-3402.

I told her we suspected she was a scammer and I was going to report her and she said "okay."

Useful
+1
Reply
Report

We began receiving calls from several different types of companies all calling themselves "Merchant Services." If we asked for company names, they provided a name, website, and even customized email addresses. The websites were all well made, very polished. Upon further investigation, there is no record of these companies elsewhere, like on the ScamPulse.com website. When they called, they claimed to be calling on behalf of our payment processing company and needed a copy of our credit card statement to make sure we weren't being overcharged. When pressed for details, they would disconnect the call.

I worked for IT for several years before my current position and am experienced at spotting scams. This is a very well constructed scam. When asked for any money-related records, please be very careful, and make sure to look into every company before you share information!

Useful
Reply
Check fields!

Report Merchant Services


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Merchant Services Contacts

If you know any contact information for Merchant Services, help other victims by adding it!

Add new contacts

Recently updated reports

Lunoclassicmp3.com
This seller has failed to supply my order for over 4 months, despite multiple attempts to contact them. After not delivering the product, they then... 1 d ago
[email protected]
Offered PT and FT remote job through PlushCare for $35hr and offered 3 different shifts. Sent Offer Letter, W9, Background Check, and Direct Deposit... Aug 20, 2026
chatboxapp.ai
They are using simplest trick to fool users. They have list all the premium AI models in there available list. But on backend its some cheap free... Aug 20, 2026
4cardsexchange.com
I was told that I would receive 45 dollars to my PayPal account for my 51.90 Walmart gift card. they cleared the card and never sent me a dime.. Aug 20, 2026
CarFactsFinder.com
I posted my car on Craigslist for sale and received a text from (346) 839-0562 for a visit. He introduced himself as Paul and asked for an AP report... Aug 17, 2026

New reports

selfservice.katchig.com
Seems to be a healthcare scam that is looking for info "to help you pay medical bills". Came on a United Healthcare letterhead. I did not... Aug 21, 2026
COL Pictures LLC
Agreed to a 1 time 1-day unlocking of digital content from “COL Pictures LLC” aka RocNovel, but was charged for that at $9.90 plus an ongoing... Aug 21, 2026
Kindcolor.com
This company/website claims to sell popular kids toys for very cheap. Once you enter your card/payment information the purchase is not completed, but... Aug 21, 2026
www.calmstylecon.com
Attempted to purchase a handbag from the website www.glamaholiclifestyle.com. However, after completing my payment, I realized that the transaction... Aug 21, 2026
855-744-3779 Legal Calls
This is what they sent… 12402088730 Deposited a new message: "******* *******, this is Andres Martinez contacting you once again in regards to a... Aug 21, 2026

Most Read Reports

Civil process dispatch
The caller left a voicemail requesting I confirm availability to accept legal documents regarding a legal matter I have been named in. The caller had... 6 Reports
Process server
I received a phone call from 260-271-8708. The person told me they were from process surveyors and that I needed to be home because there was a... 153 Reports
1(844) 300-1154 Home Warranty Scam
Text message stated. Deborah, closure was scheduled on your Hot Springs home warranty file. Home Warranty Dept: 1-844-300-1154. Reply STOP to opt out. 1 Reports
Ignition Financial
Hi (My Name), Alexis here from Ignition Financial. I am following up on your personal loan request for $30,000. Text END to opt out. If you no longer... 34 Reports
Brightstar Realty Rentals
Terrible experience between Brandon and my ex girlfriend Michelle. 3 Reports
ScamPulse.com
M
MARIA - myclo