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Merchant Services

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Merchant Services Reports & Reviews (33)

- Pine Bluff, AR, USA
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I have received one to two calls daily in the last two months from this scammer. Each time, it is a live person telling me they are from Merchant Services and that they can save me money... Each time I tell them I am not interested, please stop calling me, and take me off of their list. Each time they hang up on me when I speak the first sentence. Then they call back again.

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I received a phone call on my new cell phone from a local number. I don’t yet have all my business contacts programmed. I answered and the recording gave me a choice. My whole intention when I "pushed the digit to speak with a representative" was to tell that person not to call anymore. I thought it was the same group whose numerous messages on my answering machine I had already missed. I thought “they” were calling to sign my company up for the ability to accept remittances by credit cards from customers.

Instead it was an offer to lower my credit card interest rate. I asked the man what card he was talking about. He said he represents all the major banks and could reduce my interest rate. He asked if I had merchant cards. He wanted to know how much, total, I had on the cards combined. Since I don't use my cards that much I couldn't easily answer. He badgered me until I gave him a figure. He then questioned me directly to answer "Yes" to confirm that figure. Once he received that information he told me that I would see my interest rate lowered to "2.something" on my next statement and hung up rather abruptly.

His abrupt hanging up of the telephone; my attempting to call him back and getting the message from the phone company that the number was not in service; his referral to my statement, singular when I have more than one card; and my memory of a scam wherein if you replied "YES" brought me here to tell my story. The gentleman was very persuasive, insistent, and spoke rapidly. The inflection in his voice when I asked for clarification of certain things was one of incredulity and disdain. This brief interaction cost me several hours of wasted time speaking with my credit card companies.

No one should not answer a telephone call if they do not recognize the number!

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- Winston Salem, NC, USA
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A Mr Robinson called to offer credit card processing at no cost and when I told him that I was not interested and to remove me from his calling list he outright refused and told me that he would call back to speak with the owner. I advised that I am the owner at which time he told me that I was not listening and said that he would not stop calling until he spoke to the owner. Caller began screaming and cursing at me. This has got to be a phishing scam as no real business would be so aggressive as to scream obscenities at me and refuse to stop calling me.

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- Winston Salem, NC, USA
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a person identifying themselves as Telitha called to inform me that NC passed a law reducing cost of Merchant Services to zero and wanted to confirm the amount of credit card transactions I have per day. No company info came up and the phone number is not attached to any business listed with BBB. I believe this is a phishing scam

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- Brookfield, WI, USA
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Caller said important change was made to account and provided a reference ID# for case. Offered the ability to transfer account to another service.

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- Arlington, TN, USA
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When call was answered I was a recording claiming to be with a debt eliminator. I pushed 0 to remove my number and a person who stated he was in India threatened me and refused to remove it. This is not the first time I have had a call from this number. I have blocked the number I hopes that I do not receive anymore calls from them.

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- Tulsa, OK, USA
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Called At 4:00 number showed as "Unknown"

The message was as follows: " Hi, this is John with Merchant Services and this is to let you know that data security requires you to upgrade your credit card processing to be EMV compatible to avoid liability. We can still offer you the free credit card processing upgrade until our supplies last on a first come, first serve basis and we'll also lower your monthly merchant bill by over 20% due to minimizing risk. So please call me today at 800-656-4716 option 1."

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Janelle called with Merchant Services about credit card machine and things changes she reported she could only talk direct to our owner gave a record id TL2D7 and said to call 440-306-6504.

We called our credit card company supplier for our machine and they said do not call it is a scam.

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Calls and asks for merchant account says she is with merchant services after asking not to call back keeps calling and asking for a merchant account number when told no yells and gets mad calls several times a day and if you try to call the number it does not work

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- Wethersfield, CT, USA
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We received a "dispute notification" from "merchant services" for a fraudulent transaction through our credit card processing company. We are an established, ScamPulse.com certified company and never received a letter like this before. We contacted our merchant services provider and they had no record of a letter being sent out or a disputed transaction. When we contacted the company number listed on the mailing, two people tried to get our account information, saying we have multiple bank accounts and the disputed transaction was within this "other account". We immediately ceased the phone conversation.

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From (866) 644-0028 calling themselves either "Merchant Services" or "Small Business Growth Alliance". They claim to have a "significant" refund available on a business merchant services account.

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- Valley Park, MO, USA
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She called me about 5 times over a few weeks and claimed to be Merchant Services for using credit card services for my business. She asked me for my social security number, my birthday, where I bank, and other information. She said it is a free credit card reader and that someone will call me in the next two days.

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Our business received a call from a someone claiming to be Merchant Services. The caller wanted access to our accounts due to a change in the business ID number. This is not our credit card provider.

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