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Home Warranty Division

Home Warranty Division Reports & Reviews – Page 7 (261)

- Spanaway, WA, USA

trying to extend a warranty on all home mechanical system. there is no warranty in existence on anything in the house. THey had names and address and had assigned coded ID to the postcard to make it seem like something offical.

- Seattle, WA, USA

We regularly receive mail attempting to sell us home warranties using deceptive and manipulative language so it seems as if it’s from our mortgage company.

- Long Beach, WA, USA

Letter had my bank Lender information and my address stating I needed to contact them by February 7, 2025 to avoid any delays in my properties home Warranty. It said this was a final attempt to contact me regarding my Home Warranty. Signed by Wade Grant, program director. 1-888-404-4504

- Saint Paul, MN, USA

Received letter today, 1/30/25, from anonymous company asking me to renew a non-existent home warranty or initiate a new one. The company soliciting my business has no name, and although I just received the letter in today's mail, they tell me that the "expiration date" is tomorrow, 1/31/25. Here is the text of the letter: Home Warranty Division Private and Confidential 2025 Important Notice CUSTOMER ID: ********** EXPIRATION DATE: 1/31/2025 ***RESPONSE TO THIS NOTICE REQUESTED*** ATTENTION [REDACTED POTENTIAL VICTIM NAME] It is important you contact our office at 1-888-928-1981 upon receiving this notice to avoid any unnecessary delay in your coverage before 1/31/2025. This notice is to inform you that the property's home warranty, at [REDACTED POTENTIAL VICTIM ADDRESS], may be expiring or has already expired. Our records indicate that you have not contacted us yet to get your Home Warranty up to date. Please call immediately as this will be our final attempt to notify you about activating your Home Warranty. Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements. We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 1/31/2025. Please respond immediately by calling 1-888-928-1981. Sincerely, [Jeff Morton Signature] Jeff Morton Program Director 1-888-928-1981 Operating Hours: Monday - Friday 7:00 am - 7:00 pm CST, Saturday 9:00 am - 2:00 pm CST Please Call: 1-888-928-1981 Refer to Customer ID: 010JB05890 Please be advised that the amount you spend on your home repairs and maintenance will continue to increase over time. That means that the average cost to fix or replace your Air Conditioner, Refrigerator, Hot Water Heater, Furnace, Appliances, and others will only increase with the age of your home. Not all consumers have previous coverage. We are not affiliated with your current mortgage holder.

- Saint Paul, MN, USA

Letter in the mail claiming that the home mortgage warranty is expiring. It lists my actual mortgage company as reference.

- Tacoma, WA, USA

Urgent "final notice" letter with my previous mortgage lenders informatipn stating home warranty is expiring on 2/4/25 and to call immediately to resume coverage.

- Portland, OR, USA

Scam Final Notice letter sent to my name & address stating my home warranty at my mortgage company (Rivermark) had expired. I’ve never had a home warranty. I did not respond to it.

+1
- Everett, WA, USA

Mailer included county, closing date, id and amount of recent mortgage along with lender name.

Stated they’d been trying to reach me regarding a matter of importance as it relates to my mortgage.

Called the automated line and confirmed mortgage id and entered some ‘no’ responses to some medical questions and halted when asked to confirm a number where I can be reached. I took a second look at the doc and considered the automated communication and figured it was a scam.

- Quilcene, WA, USA

Scare tactic letter stating that my warranty through my mortgage lender is expiring. Take action NOW!!

- Denver, CO, USA

I have gotten these before - signed by Wade Grant, Program Director, 1-888-404-4504

Home Warranty is about to expire and failure to call will result in a lapse of coverage - expiration date 1/20/25. Don't know what state or country it came from as none is listed.

- Great Falls, MT, USA

I was sent the following letter:

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: [My Name]

It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 1/20/2025.

This notice is to inform you that the property's home warranty, at [My address], secured by [My previous mortgage lender], may be expiring or has already expired.

Our records indicate that you have not contacted us yet to get your Home Warranty up to date.

Please call immediately as this will be our final attempt to notify you about activating your Home Warranty.

Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty for your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 1/20/2025.

Please respond immediately by calling 1-888-404-4504.

Sincelete,

Wade Grant

Program Director

1-888-404-4504

- Seattle, WA, USA

We received a card in the mail to renew coverage for Warranty Replacement on our home. I immediately looked up the phone number online to see that it's fraudulent ( knew it would be) and saw here also that it was a nationwide scam. I want to sound the alarm to everyone NOT TO CALL THIS PHONE NUMBER!! ITS A SCAM!! Weve got homeowners insurance so that's also why we knew it was a scam. Please be careful.

- Saint Paul, MN, USA

Got letter in mail stating that our property’s home warranty may be expiring or has already expired.

- Basking Ridge, NJ, USA

Received in mail a letter saying immediate response requested. With my name and home address. Says my home warranty is World Savings Bank FSB and is expiring

- Hibbing, MN, USA

Home warranty activation. Used urgency.

- Denver, CO, USA

Received a suspicious mailer telling me to call immediately about my home loan, but it doesn't say who it is or why.

- Seattle, WA, USA

The scammer did not take money, but they attempted to scare me into extending a home warranty. The information they have about me is confidential and likely related to a data breach of First Horizon Home Loan, the company I got my home loan from over 20 years ago. I received a data breach notification from First Horizon Home Loan many months ago, so I don't think this scam is a coincidence. Their mail includes "RESPONSE TO THIS NOTICE REQUESTED", followed by "Lender Info: FIRST HORIZON HOME LOAN".

- Martinsdale, MT, USA

It's a letter asking me to call a phone number 888-413-5452. Apparently a new variant of items you describe. How do I send you a scan?

- Parlin, NJ, USA

getting 1 mail about losing home warranty coverage if unpaid each week. I never had warranty purchased with this firm.

- Grand Rapids, MI, USA

Associating with Wells Fargo bank, and was selling a home appliance insurance. The name was wade grant as program director.

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