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Home Warranty Division

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Home Warranty Division Reports & Reviews (224)

- Selkirk, NY, USA • Feb 25, 2025

Received a postcard in the mail claiming that we had a warranty replacement notice and to call that number for uninterrupted protection

- Denton, TX, USA • Feb 25, 2025

I received a postcard in today’s mail, presorted with Dallas TX permit No. 2650, telling me i must call so i will have no lapse in coverage on my dwelling's mechanical systems.

- Pendleton, OR, USA • Feb 24, 2025

Flyer card in the mail, No business name identified other than “County Deed Records.” Miscellaneous home details for inside/outside continual coverage of mechanical systems. Home inspection waived before expiration date. Lengthy note urging you to call and register. Gives a registration id number with a PIN number.

- South Saint Paul, MN, USA • Feb 24, 2025

I received a very official looking letter from this home warranty company telling me my coverage is expiring and i have 5 days to call to keep my coverage. This is not the company's I carry home warrenty insurance with. This letter was a misleading ploy to make me call them by dishonesty misrepresenting there business relationship with me. When i confronted the phone sales man about this misleading dishonest behavior he became argumentative and rude. I called and spoke with a supervisor who also argued with me telling me my coverage is expiring. I dont have "coverage" with this company, so dishonest.

- Middlebury, IN, USA • Feb 21, 2025

First-Class Mail

Presorted

U.S. Postage Paid

Dallas, TX

Permit No. 2650

(Postcard warning a warranty coverage lapse)

- North Plains, OR, USA • Feb 20, 2025

I received two notices in the mail that we are about to default on our home warranty but our home warranty is not through this company! I called and they ended up hanging up on me TWICE.

- Marietta, OH, USA • Feb 20, 2025

I work in an insurance office and one of our insureds received this notice in the mail. They brought it in, very angry, stating if they received another notice like that, they would cancel all of their policies with us. They did not ask for any money at this stage. Only asked for a call regarding a home warranty that had run out or expired. They threaten that failure to call and prevent lapse could result in liability for all repair costs. It even states that they reserve the right to revoke eligibility for service after expiration date of 2/27/2025.

- Morrison, CO, USA • Feb 19, 2025

Final Notice. We reserve the right to revoke allocated waiver after 7 daysof receiving this notice. Please call IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU

- Poulsbo, WA, USA • Feb 18, 2025

Postcard in the mail from Home Warranty Division. Call now for uninterrupted protection. Said I had previous three years of contract charged to my Mastercard. No such charges.

- Medford, OR, USA • Feb 17, 2025

I received a letter requesting I call immediately. "You are receiving this notice because your property's home warranty at **** ******* **** ******** ** ********** Secured by FANNY MAE MORTGAGE may be expiring or may have already expired."

It claims I must respond immediately to avoid loss of warranty before "it is too late". The expiration date given was 2/25/2025.

I do not have a Fanny Mae mortgage. I do not have any home warranty. The one I cancelled was not from Warranty Global Group and was cancelled a long time ago. It gives a bogus customer ID, as I am not nor have ever been their customer.

So this entity has lied about urgency, about a mortgage, about an expiration date and a customer ID. This appears to be phishing or worse.

+1
- Tillamook, OR, USA • Feb 14, 2025

Postcard sent with Home Warranty Division on front

and County Deed Records on back.

Type of location: dwelling;Component Element Carrier: Mechanical Systems; Coverage Area: Inside/Outside; Expiration Date: 3-7-25;Notice Date: 2-7-25;Hone Inspection:Waived; Usage Limit: Continual.

Registration ID ( a long number with letters and numbers PIN: four numbers

Warranty Replacement Notice

Call 1-888-413-5452 for uninterrupted protection

Hours of operation listed in CST

Registration is required for continued protection

Dear …,

This is your warranty replacement notice advising you to contact our offices so you do not have a lapse in coverage for all available covered components. With active services, all repairs replacements will be covered that reflect your updated paperwork. Call 188-84135452 now before it’s too late and your expiration date expires leaving your home at risk of expensive repairs and or product replacement.

- Springfield, OR, USA • Feb 14, 2025

Letter from "Home Warranty Division." "Private & Confidential." No Return address on letter or envelope.

Wants me to "call 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before ..." And gives a date within the next 2 weeks. "Our records indicate that you have not contacted us yet to get your Home Warranty up to date. Please call immediately as this will be our final attempt to notify you about activating your Home Warranty.

At the top of letter it gives:

1) my Customer ID - which is BS as I'm not a customer.

2) Lender Info: "Classified for Privacy" - which is also BS as I don't have a lender!

This is all BS, as I have no home warranty, and this almost identical letter has been coming about four times a year for the last several years.

Letter signed by Wade Grant Program Director.

At very bottom of letter, it states: "Not all consumers have previous coverage. We are not affiliated with your current mortgage holder."

- Denver, CO, USA • Feb 11, 2025

Mail reveived stating

"ATTENTION: NAMES

This letter is to inform you about an important matter regarding the property at Current Address, Denver, CO 80210-4534

secured by your current lender which is Private Lender. We reserve the right to revoke allocated waiver after 7 days of receiving this notice.

Please Call IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU 888-467-3210."

At the bottom was a $199.99 allocated waiver

- Salem, OR, USA • Feb 11, 2025

Letter received from my "lender" for my mortgage, About an allocation waiver that they can revoke after 7 days of the notice. This is the first letter I received like this and yet it was the FINAL ATTEMPT TO NOTIFY me and listed phone number 888-467-3210 to call M-F 8-5 pm PST No Saturdays. The voucher was for $199, not signed and no banking info on the bottom

- Baker City, OR, USA • Feb 11, 2025

Notice in the mail address to ****** ****** from county deed records and from home warranty division about coverage on the house that's in his father's name at the county deed office wanting us to call for warranty uninterrupted protection

- Salem, OR, USA • Feb 10, 2025

Mailed letter of a "final notice" for a Allocated Waiver of $199.00, (888) 467-3210, Home Warranty Division

- Nyssa, OR, USA • Feb 05, 2025

Threatening that I would lose my home warranty. They had my name, address and home lender

- Hillsboro, OR, USA • Feb 05, 2025

Final Notice

Please Call IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU 888-467-3210

- Honolulu, HI, USA • Feb 05, 2025

Home Warranty Division - had my bank information, Final Notice at top with a bar code and customer ID. This has been consistently sent to my mailing address and seem legitimate, signed by a program director - Wade Grant. There was a number provided as 1-888-404-4504.

- Denver, CO, USA • Feb 05, 2025

Scan letter in mail.

I received a letter in the mail that looks and reads very official stating that it is a final notice to respond to renew my Home Warranty. Among other things it says that "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs.... " At the top it reads FINAL NOTICE in all-caps and bold and ask to respond immediately by calling 1-888-404-4504. It is signed by Wade Grant, Program Director. This letter has an urgency tone and would make anyone, especially elderly people, fear their home warranty has expired. It was addressed specifically to me and has my personal information which made it seem legitimate. It uses a customer ID number and has a bar code as if its a government document. I did not give them any money but please look into this to possibly save someone else the heartache

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