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Home Warranty Division

Home Warranty Division Reports & Reviews – Page 5 (259)

- Kailua Kona, HI, USA

We are a mortgage holder for an individual. We received a letter from "Home Warranty Division" addressed to our mortgagee at our P.O. Box, indicating that we had secured a warranty on this individual's home (we did not) that was in danger of expiring or had already expired. The only contacting information on the letter is the phone number 1-888-404-4504. The whole tone of the letter is trying to imply that the homeowner had some type of home warranty coverage that we, the mortgage holder, had put in place for them (again, we did not), and that the homeowner needed to act quickly to renew this coverage. Interestingly, at the bottom of the letter in smaller print is the following disclaimer, "Not all consumers have previous coverage. We are not affiliated with your current mortgage holder." I hope this information helps anyone who reads this not to fall for this scam.

- Olympia, WA, USA

Immediate response was said to be needed for expiration of warranty to be avoided.. The ‘lender info’ was said to be classified for privacy.

- Centralia, WA, USA

First Class mail presorted, US postage paid, Dallas, TX Permit No 2650

COUNTY DEED RECORDS, HOME WARRANTY DIVISION. WARRANTY REPLACEMENT

Warranty replacement notice for mechanical systems on a dwelling, coverage area: inside/outside Call 1-888-5452 8am-pm CST for uninterrupted protection. Registration is required for continued protection.

Registration id: B070CZ16406 pin: 0423

the notice states

"This is your Warranty replacement notice advising you to contact our offices so you do not have a lapse in coverage for all available covered components. With active services, all repairs and replacements will b covered that reflect your updated paperwork. Call 1-888-413-5452 now before it's too late and your expiration date expires leaving your home o risk of expensive repairs and/or product replacement."

it was addressed to an adult disabled person that lives with their surviving elderly parent.

- Longview, WA, USA

Got a postcard type letter stating my home warranty was going to expire soon, and to call them so I wouldn't have a lapse in coverage. No company was listed. No address was listed for said company. One side said "Home Warranty Division". Flip it over and same font, says "County Deed Records"

- Lima, OH, USA

Warranty Replacement card sent via US Mail. First class mail, US Postage Paid, St. Louis MO, Permit No. 1999 . Card request calling 1-888-413-5452

- Rochester, NY, USA

The company identified themselves as Home Warranty Division. They have been calling my phone number for over 2 years. Hundreds of harassing calls. They are trying to contact a client I represent/represented. I have asked for my number and her file to be removed from their database dozens and dozens of times, never done. I am on the Federal DNC list. Indicating these folks are operating outside the legal marketing arena. Every legitimate company is required to purge against that DNC list. Just recently received a letter stating "final notice", addressed to my client. The most ridiculous part is my client received the letter addressed to her as she resides at an assisted living facility. Just despicable. Need them to cease and desist.

- Cullman, AL, USA

Arrived via the postal service. Plain envelope, with FINAL NOTICE at the top.

Attention: (name redacted)

It is important that you contact our office at 1-877-731-3872 upon receiving this notice to avoid any unnecessary delays in your coverage before 3/14/2025.

This notice is to inform you that the property's home warranty at (redacted) may be expiring or has already expired. The letter continues in this same vein.

- Oberlin, KS, USA

I received a letter in the mail stating that I need to contact the office to avoid any unnecessary delays on my home warranty. Saying I need to contact them immediately. They then stated in the letter that I will be held liable for all costs associated with any home repairs if I fail to do so.

- Battle Ground, WA, USA

This was a postcard received in the mail. It looks very official. It is 2-sided. One side has at the top of the card "Home Warranty Division" and the other side of the card has "County Deed Records". It states that it is a warranty replacement notice for Mechanical Systems. I did not call the number which is 1-888-413-5452. It gives a registration i.d. number and a pin number. This is clearly a scam because we don't have this type of warranty coverage. However, since it is so official looking, I can see how someone could easily fall for it.

- Keaau, HI, USA

Second Letter in postal mail stating my home warranty ( never had one) expired and need to call immediately to resolve. No return address's, no email address of sender.it states; lender info : classified for privacy .

- Tacoma, WA, USA

Received a mail claiming to be from "County Deed Records" or "Home Warranty Division" depending upon which side you look at.

Mail claims home warranty is expiring in a few weeks and that II need to call 1-888-413-5452 "for uninterrupted protection" and that "Registration is required for continued protection".

There is no other information in the mail to identify the sending company.

There is a Registration ID that, judging by the internet, can be used to uniquely identify my record in the scammer's system.

I should also note that the mail was sent to my Father in Law who recently moved in and absolutely DOES NOT have any claim or control over the property.

- Seattle, WA, USA

Sent letter as final notice regarding property warranty. Has owner name and address of property. Says coverage expires 3/06/2025 and requesting prompt contact.

- Kalaheo, HI, USA

IMMEDIATE RESPONSE TO THIS

NOTICE REQUESTED

Lender Info: Wells Fargo Bank Na

FINAL NOTICE

Notice Date:

Contact Phone:

Record ID:

2/19/2025

(800) 260-1594

CH19046757

Call to verify the above information

Read below for more information

Record ID: CH19046757

ATTENTION:

This letter is to inform you about an important matter regarding the property at ... secured by your current lender which is Wells Fargo Bank Na. We reserve the right to revoke allocated waiver after 7 days of receiving this notice.

Please Cail IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU (800) 260-1594.

PHONE: (800) 260-1594

Hours of Operation: Monday-Friday 6AM TO 6PM CST, No Saturdays

To speak to a Spanish agent call between 6am and 6pm CST, NO SATURDAYS

Horas de operaci6n: Lunes a Viernes desde 6 de la manana hasta 6 de la noche CST, NO SABADOS

Se Habla Espanol: 866-482-0923

Record ID: CH19046757

TOLL-FREE: (800) 260-1594

THIS DOCUMENT HAS A BLUE BACKGROUND AND MICROPRINTING

Record ID: CH19046757

To The Order Of

Allocated Waiver

$199.oo

Signature:

Not all consumers have previous coverage. Not affiliated with Wells Fargo Bank Na.

THIS IS NOT A CHECK.

- Blaine, WA, USA

has info about original home loan company. letter said home warranty is going to expire on 03/06/2025.

- Denton, TX, USA

I received a postcard in today’s mail, presorted with Dallas TX permit No. 2650, telling me i must call so i will have no lapse in coverage on my dwelling's mechanical systems.

- Minneapolis, MN, USA

Wade Grant program director sent a letter re home warranty coverage. When called, a woman with a southern accent answered and offered to send a free medical alert device and asked for a family member’s phone number to list as emergency contact. She then tried to sell a monthly subscription for the device. No thank you! Then the call was transferred to a man who tried to sell medical insurance. Elderly victim hung up on him.

For an older person who has had recent work done on their house this scam letter was relatively easy to fall for.

It was sent “presorted standard US Postage Paid Mailed from 63155 Permit 5497” if that means anything.

- Selkirk, NY, USA

Received a postcard in the mail claiming that we had a warranty replacement notice and to call that number for uninterrupted protection

- Pendleton, OR, USA

Flyer card in the mail, No business name identified other than “County Deed Records.” Miscellaneous home details for inside/outside continual coverage of mechanical systems. Home inspection waived before expiration date. Lengthy note urging you to call and register. Gives a registration id number with a PIN number.

- South Saint Paul, MN, USA

I received a very official looking letter from this home warranty company telling me my coverage is expiring and i have 5 days to call to keep my coverage. This is not the company's I carry home warrenty insurance with. This letter was a misleading ploy to make me call them by dishonesty misrepresenting there business relationship with me. When i confronted the phone sales man about this misleading dishonest behavior he became argumentative and rude. I called and spoke with a supervisor who also argued with me telling me my coverage is expiring. I dont have "coverage" with this company, so dishonest.

- Middlebury, IN, USA

First-Class Mail

Presorted

U.S. Postage Paid

Dallas, TX

Permit No. 2650

(Postcard warning a warranty coverage lapse)

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