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Home Warranty Division

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Home Warranty Division Reports & Reviews (224)

- Spanaway, WA, USA • Feb 03, 2025

trying to extend a warranty on all home mechanical system. there is no warranty in existence on anything in the house. THey had names and address and had assigned coded ID to the postcard to make it seem like something offical.

- Puyallup, WA, USA • Feb 03, 2025

The notice was sent to inform us that our home warranty was expiring and to call immediately as it is their final attempt to notify us about activating our home warranty. The notice was signed by Wade Grant (program director)

- Toppenish, WA, USA • Feb 03, 2025

Received a post card from Home Warranty Division asking me to call phone 1-888-413-5452 for continued protection. Looked up online and found this to be a scam. I never called.

- Kent, WA, USA • Feb 03, 2025

Postal card looking like official County record received indicating some kind of mechanical systems warranty.

- Seattle, WA, USA • Feb 01, 2025

We regularly receive mail attempting to sell us home warranties using deceptive and manipulative language so it seems as if it’s from our mortgage company.

- Saint Paul, MN, USA • Jan 30, 2025

Received letter today, 1/30/25, from anonymous company asking me to renew a non-existent home warranty or initiate a new one. The company soliciting my business has no name, and although I just received the letter in today's mail, they tell me that the "expiration date" is tomorrow, 1/31/25. Here is the text of the letter: Home Warranty Division Private and Confidential 2025 Important Notice CUSTOMER ID: ********** EXPIRATION DATE: 1/31/2025 ***RESPONSE TO THIS NOTICE REQUESTED*** ATTENTION [REDACTED POTENTIAL VICTIM NAME] It is important you contact our office at 1-888-928-1981 upon receiving this notice to avoid any unnecessary delay in your coverage before 1/31/2025. This notice is to inform you that the property's home warranty, at [REDACTED POTENTIAL VICTIM ADDRESS], may be expiring or has already expired. Our records indicate that you have not contacted us yet to get your Home Warranty up to date. Please call immediately as this will be our final attempt to notify you about activating your Home Warranty. Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements. We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 1/31/2025. Please respond immediately by calling 1-888-928-1981. Sincerely, [Jeff Morton Signature] Jeff Morton Program Director 1-888-928-1981 Operating Hours: Monday - Friday 7:00 am - 7:00 pm CST, Saturday 9:00 am - 2:00 pm CST Please Call: 1-888-928-1981 Refer to Customer ID: 010JB05890 Please be advised that the amount you spend on your home repairs and maintenance will continue to increase over time. That means that the average cost to fix or replace your Air Conditioner, Refrigerator, Hot Water Heater, Furnace, Appliances, and others will only increase with the age of your home. Not all consumers have previous coverage. We are not affiliated with your current mortgage holder.

- Long Beach, WA, USA • Jan 30, 2025

Letter had my bank Lender information and my address stating I needed to contact them by February 7, 2025 to avoid any delays in my properties home Warranty. It said this was a final attempt to contact me regarding my Home Warranty. Signed by Wade Grant, program director. 1-888-404-4504

- Saint Paul, MN, USA • Jan 27, 2025

Letter in the mail claiming that the home mortgage warranty is expiring. It lists my actual mortgage company as reference.

- Tacoma, WA, USA • Jan 26, 2025

Urgent "final notice" letter with my previous mortgage lenders informatipn stating home warranty is expiring on 2/4/25 and to call immediately to resume coverage.

- Portland, OR, USA • Jan 25, 2025

Scam Final Notice letter sent to my name & address stating my home warranty at my mortgage company (Rivermark) had expired. I’ve never had a home warranty. I did not respond to it.

+1
- Everett, WA, USA • Jan 22, 2025

Mailer included county, closing date, id and amount of recent mortgage along with lender name.

Stated they’d been trying to reach me regarding a matter of importance as it relates to my mortgage.

Called the automated line and confirmed mortgage id and entered some ‘no’ responses to some medical questions and halted when asked to confirm a number where I can be reached. I took a second look at the doc and considered the automated communication and figured it was a scam.

- Quilcene, WA, USA • Jan 16, 2025

Scare tactic letter stating that my warranty through my mortgage lender is expiring. Take action NOW!!

- Denver, CO, USA • Jan 14, 2025

I have gotten these before - signed by Wade Grant, Program Director, 1-888-404-4504

Home Warranty is about to expire and failure to call will result in a lapse of coverage - expiration date 1/20/25. Don't know what state or country it came from as none is listed.

- Great Falls, MT, USA • Jan 14, 2025

I was sent the following letter:

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: [My Name]

It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 1/20/2025.

This notice is to inform you that the property's home warranty, at [My address], secured by [My previous mortgage lender], may be expiring or has already expired.

Our records indicate that you have not contacted us yet to get your Home Warranty up to date.

Please call immediately as this will be our final attempt to notify you about activating your Home Warranty.

Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty for your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 1/20/2025.

Please respond immediately by calling 1-888-404-4504.

Sincelete,

Wade Grant

Program Director

1-888-404-4504

- Seattle, WA, USA • Jan 07, 2025

We received a card in the mail to renew coverage for Warranty Replacement on our home. I immediately looked up the phone number online to see that it's fraudulent ( knew it would be) and saw here also that it was a nationwide scam. I want to sound the alarm to everyone NOT TO CALL THIS PHONE NUMBER!! ITS A SCAM!! Weve got homeowners insurance so that's also why we knew it was a scam. Please be careful.

- Saint Paul, MN, USA • Jan 02, 2025

Got letter in mail stating that our property’s home warranty may be expiring or has already expired.

- Basking Ridge, NJ, USA • Dec 30, 2024

Received in mail a letter saying immediate response requested. With my name and home address. Says my home warranty is World Savings Bank FSB and is expiring

- Hibbing, MN, USA • Dec 27, 2024

Home warranty activation. Used urgency.

- Seattle, WA, USA • Dec 17, 2024

The scammer did not take money, but they attempted to scare me into extending a home warranty. The information they have about me is confidential and likely related to a data breach of First Horizon Home Loan, the company I got my home loan from over 20 years ago. I received a data breach notification from First Horizon Home Loan many months ago, so I don't think this scam is a coincidence. Their mail includes "RESPONSE TO THIS NOTICE REQUESTED", followed by "Lender Info: FIRST HORIZON HOME LOAN".

- Denver, CO, USA • Dec 17, 2024

Received a suspicious mailer telling me to call immediately about my home loan, but it doesn't say who it is or why.

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