SCAMHome Warranty Division Reports & Reviews – Page 14 (268)
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The pink contents induces a false sense of urgency. Worry about an overlooked obligation quickly turns into anger from being tricked into opening junk mail. But the contents of the notice itself go on to imply urgency. Though there is a small disclaimer at the very bottom, the contents of the letter would imply that you have done business with this outfit and your service with them is about to expire.
The whole package is fraudulent. Maybe the service really exists, but this is a very wrong way to approach a person you have not previously done business with.
The letter states that it will be the "FINAL ATTEMPT TO NOTIFY YOU", but you can count on them not going away. They will send you more notices.
I called the number listed. A man answered. I told him I wanted to provide them with feedback that pissing off people and asking for their business at the same time isn't going to work well. I complained about the pink notice. He asked, "You don't like pink? What's wrong with pink?". Then he laughed And laughed. And laughed. I couldn't believe it. He proceeded to tell me how he handles mail he doesn't want at home - he throws it away. He laughed at me that I would take time out of my day to be the ONLY one he ever heard of that would waste their time to call and complain about his mail being pink.
He was rude. I asked for a contact to their marketing department. He said they don't have one. I asked for the name of the company, he said he could not provide that to me. What?
He hung up on me. I called back. Reached a woman. No sooner started telling her why I was calling and she interrupted me to ask for my customer ID. Well, I'm not their customer and doubt I ever have been. I told her I wanted to voice a complaint.
Next I knew, some other woman was on the phone claiming to be a supervisor. She wanted my customer ID.