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Home Warranty Division

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Home Warranty Division Reports & Reviews (248)

- Sioux Falls, SD, USA • Jun 02, 2025
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Letter read "Final Notice" and said the property's home warranty had expired and that we needed to call in order to avoid being liable for all costs associated with home repairs.

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- Othello, WA, USA • May 25, 2025
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Response to this notice requested

It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 5/29/2025.

Failure to call and prevent a potential labs and coverage could result in you being liable for all costs associated with any home repairs however, you still may have time left to activate a warranty on your home before it’s too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements

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- Mililani, HI, USA • May 24, 2025
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Letter titled 'Final Notice' Call 877 499-1430 Ser Habla Espanol 877 515-1430. Home Warranty (my street address) secured by Rocket Mortgage 'may be expiring or has already expired'. Expiration date 05/28/2025. Please respond immediately by calling 1-877-499-4406. Andrew Thompson Program Director. No street address or state shown, but 'operating hours 7 am to 7 pm are CST. A 'customer' ID number is shown, but I am not and never have been a customer. The warranty is alleged to cover home repairs and appliances.

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- Longview, WA, USA • May 24, 2025
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Received letter through the mail. Home warranty division. 2025. Said to call Vicky Mercer program director. 888-404 4504. Had my address and said this is to inform me that my property's home warranty will be expiring or has already expired. Said to call immediately otherwise my eligibility for home warranty service will be revoked the expiration date they gave me was May 30th 2025. They had a customer ID number for me as well. The fact that they had my address was shocking. I found this to be a fraud. I'm 70 years young and I do not like to receive things like this. So I'm reporting it to the better business bureau

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- Carleton, MI, USA • May 22, 2025
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A Final Notice was sent to my home address with strong wording about a property home warranty. Words such as “avoiding any unnecessary delays, expiring or has already expired, final attempt, please call immediately, failure to call, potential lapse, liable for all cost,

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- Mendham, NJ, USA • May 22, 2025
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We received a letter via USPS asking to contact Home Warranty Division in order to activate a home warranty secured by Wells Fargo.

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- Sagle, ID, USA • May 20, 2025
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Scammer knows who my lender is and my name and address letter stating my home warranty expired .

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- Kaneohe, HI, USA • May 19, 2025
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Received letter in postal mail with warning that home insurance will lapse if call is not made immediately. Expiration date 3 days.

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- Baudette, MN, USA • May 19, 2025
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Received a letter from “Home Warranty Division Private & Confidential” stating that a RESPONSE TO THIS NOTICE REQUESTED. Wanted me to call a number to avoid any “unnecessary delays in your coverage before 6/6/2025. Letter was signed by a Sophia Wellingford, Program Director, 888-413-5452

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- Waianae, HI, USA • May 18, 2025
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Received mail saying my home warranty is expiring or has expored and to contact Andrew Thompson Program Director

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- Edmonds, WA, USA • May 15, 2025
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Got a post card in the mail , from County Deed Records,Home Warranty Division . Warranty replacement notice Call 1-888-413-5452 for uninterrupted protection Registration is required for continued protection Registration ID D125CZ14160 pin:0423

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- Howell, MI, USA • May 15, 2025
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When I asked direct questions they did not answer me. I called my insurance co on my house and they told me it was a scam. i called US bank home mortgage. the notice from home warranty said my home warranty on my property was about to expire. to call before 5/23/25. In the letter they sent was customer id 122pz06910.e the letter if you need that.

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- Seattle, WA, USA • May 14, 2025
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Letter (“Final Notice”) saying my home warranty was going to expire in just a few days and I needed to call Vicky Mercer to “activate” my warranty — or else I would be liable for “all costs associated with home repairs,” which is what it means to own a home.

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- Parlin, NJ, USA • May 14, 2025
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They have repeatedly sent threatening mail over the last year about my home warranty expiring and that I need to contact them immediately.

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- Maywood, NJ, USA • May 14, 2025
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A very official-looking letter was sent through postal mail, indicating that my home warranty had expired or was about to expire, and that their records indicated I had not yet contacted them to get my home warranty up to date. It was followed by a statement indicating that this would be their final attempt to notify me about the home warranty. They said failure to call would "prevent a potential lapse in coverage." The letter is carefully worded to make you believe you have an existing warranty while avoiding any distinct claims that you have anything you don't ( a pre-existing warranty). It is very deceptive. When you call the number 1-888-928-1981, they will claim that you HAD a warranty when you initially purchased the home, but were probably never told about it. They will also tell you that it is a common occurrence and that you should essentially reinstate that warranty, which they, of course, are happy to do for you.

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- Northwood, OH, USA • May 14, 2025
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Postcard said we were in danger of losing our home warranty and to contact them immediately so we wouldn't have a lapse in coverage. Problem is we owned the house for 20+ years and never had a home warranty.

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- Perry, FL, USA • May 14, 2025
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Received a letter stating that my home warranty wasnt up to date and that i needed to contact them immediately. It was sign by Jess Morton Program Director.

With a FL License number #G184809

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- Newington, CT, USA • May 13, 2025
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Upper left corner:

"Home Warranty Division - Private & Confidential"

Upper middle:

"2025 - Final Notice"

Upper right corner:

"Customer ID: #########

Expiration Date: ##/##/##

Lender Info: Classified for privacy"

Letter content:

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: [Firstname Lastname]

It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 5/26/2025.

This notice is to inform you that the property's home warranty, at [home address], may be expiring or has already expired.

Our records indicate that you have no contacted us yet to get your Home Warranty up to date.

Please call immediately as this will be our final attempt to notify you about activating your Home Warranty.

Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 5/26/2025. Please respond immediately by calling 1-888-404-4504.

Sincerely,

Vicky Mercer

Program Director

1-888-404-4504

Operating Hours: Monday - Friday 7:00am-7:00pm CST and Saturday 10:00am-4:00pm CST.

Please Call: 1-888-404-4504

Refer to Customer ID: ############

Please be advised the amount you spend on your home repairs and maintenance will continue to increase over time. That means that the average cost to fix or replace your Air Conditioner, Refrigerator, Hot Water Heater, Furnace, Appliances, and others will increase with the age of your home.

Not all consumers have previous coverage. We are not affiliated with your current mortgage holder."

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- Medford, OR, USA • May 12, 2025
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A postcard from the Home Warranty Division claimed to be a Warranty Replacement notice, advising us to contract their offices so that we would not have a lapse in coverage for all available covered components.

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- Princeton, NJ, USA • May 10, 2025
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It was a threatening letter by mail that don’t respond. I’ll lose some kind of uncle home warranty!

I didn’t call the number you posted, suspecting it was a scam and I confirmed that by searching the phone number on BBB.

They are a waste of time

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Home Warranty Division Contacts

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Phone:
+1 (888) 571-0347 0 0
+1 (800) 349-0755 0 0
+1 (888) 413-5452 0 0
+1 (888) 573-1918 0 0
+1 (888) 509-9320 0 0
+1 (888) 206-6566 0 0
+1 (888) 307-2037 0 0
+1 (888) 760-1910 0 0
+1 (805) 424-5307 0 0
+1 (888) 672-0043 0 0
+1 (855) 402-1287 0 0
+1 (888) 404-4504 0 0

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