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Home Warranty Division

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Home Warranty Division Reports & Reviews (241)

- Baudette, MN, USA • May 19, 2025
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Received a letter from “Home Warranty Division Private & Confidential” stating that a RESPONSE TO THIS NOTICE REQUESTED. Wanted me to call a number to avoid any “unnecessary delays in your coverage before 6/6/2025. Letter was signed by a Sophia Wellingford, Program Director, 888-413-5452

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- Kaneohe, HI, USA • May 19, 2025
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Received letter in postal mail with warning that home insurance will lapse if call is not made immediately. Expiration date 3 days.

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- Waianae, HI, USA • May 18, 2025
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Received mail saying my home warranty is expiring or has expored and to contact Andrew Thompson Program Director

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- Howell, MI, USA • May 15, 2025
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When I asked direct questions they did not answer me. I called my insurance co on my house and they told me it was a scam. i called US bank home mortgage. the notice from home warranty said my home warranty on my property was about to expire. to call before 5/23/25. In the letter they sent was customer id 122pz06910.e the letter if you need that.

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- Edmonds, WA, USA • May 15, 2025
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Got a post card in the mail , from County Deed Records,Home Warranty Division . Warranty replacement notice Call 1-888-413-5452 for uninterrupted protection Registration is required for continued protection Registration ID D125CZ14160 pin:0423

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- Parlin, NJ, USA • May 14, 2025
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They have repeatedly sent threatening mail over the last year about my home warranty expiring and that I need to contact them immediately.

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- Maywood, NJ, USA • May 14, 2025
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A very official-looking letter was sent through postal mail, indicating that my home warranty had expired or was about to expire, and that their records indicated I had not yet contacted them to get my home warranty up to date. It was followed by a statement indicating that this would be their final attempt to notify me about the home warranty. They said failure to call would "prevent a potential lapse in coverage." The letter is carefully worded to make you believe you have an existing warranty while avoiding any distinct claims that you have anything you don't ( a pre-existing warranty). It is very deceptive. When you call the number 1-888-928-1981, they will claim that you HAD a warranty when you initially purchased the home, but were probably never told about it. They will also tell you that it is a common occurrence and that you should essentially reinstate that warranty, which they, of course, are happy to do for you.

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- Perry, FL, USA • May 14, 2025
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Received a letter stating that my home warranty wasnt up to date and that i needed to contact them immediately. It was sign by Jess Morton Program Director.

With a FL License number #G184809

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- Seattle, WA, USA • May 14, 2025
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Letter (“Final Notice”) saying my home warranty was going to expire in just a few days and I needed to call Vicky Mercer to “activate” my warranty — or else I would be liable for “all costs associated with home repairs,” which is what it means to own a home.

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- Northwood, OH, USA • May 14, 2025
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Postcard said we were in danger of losing our home warranty and to contact them immediately so we wouldn't have a lapse in coverage. Problem is we owned the house for 20+ years and never had a home warranty.

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- Newington, CT, USA • May 13, 2025
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Upper left corner:

"Home Warranty Division - Private & Confidential"

Upper middle:

"2025 - Final Notice"

Upper right corner:

"Customer ID: #########

Expiration Date: ##/##/##

Lender Info: Classified for privacy"

Letter content:

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: [Firstname Lastname]

It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 5/26/2025.

This notice is to inform you that the property's home warranty, at [home address], may be expiring or has already expired.

Our records indicate that you have no contacted us yet to get your Home Warranty up to date.

Please call immediately as this will be our final attempt to notify you about activating your Home Warranty.

Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 5/26/2025. Please respond immediately by calling 1-888-404-4504.

Sincerely,

Vicky Mercer

Program Director

1-888-404-4504

Operating Hours: Monday - Friday 7:00am-7:00pm CST and Saturday 10:00am-4:00pm CST.

Please Call: 1-888-404-4504

Refer to Customer ID: ############

Please be advised the amount you spend on your home repairs and maintenance will continue to increase over time. That means that the average cost to fix or replace your Air Conditioner, Refrigerator, Hot Water Heater, Furnace, Appliances, and others will increase with the age of your home.

Not all consumers have previous coverage. We are not affiliated with your current mortgage holder."

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- Medford, OR, USA • May 12, 2025
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A postcard from the Home Warranty Division claimed to be a Warranty Replacement notice, advising us to contract their offices so that we would not have a lapse in coverage for all available covered components.

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- Princeton, NJ, USA • May 10, 2025
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It was a threatening letter by mail that don’t respond. I’ll lose some kind of uncle home warranty!

I didn’t call the number you posted, suspecting it was a scam and I confirmed that by searching the phone number on BBB.

They are a waste of time

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- Eatontown, NJ, USA • May 09, 2025
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Post card advising lapse in coverage for home repairs and

replacement. Must update paperwork before it’s too late

Person is deceased

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- Colbert, WA, USA • May 09, 2025
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County Deed Records

Dwelling Mechanical Systems Inside/Outside

Expiration Date 05/23/2025 Notice Date 05/02/2025

Home Inspection Waved

Registration ID: C125CZ19746 PIN: ****

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- Kailua Kona, HI, USA • May 06, 2025
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I received a notice in the mail from Private Lender in the form of what looks like a check in the amount of $199.00-Allocated Waiver. “This is not a Check” is written on the bottom. Toll-Free: 1-888-751-7775. The letter informs me an important matter regarding my principal residence. Also stating my current lender “Private Lender” has the right to revoke allocated waiver after 7 days of notice. They want me to call immediately saying it’s my final notice 1-888-751-7775.

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- Seattle, WA, USA • May 05, 2025
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Address, Name, Mortgage Lender information

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- Omaha, NE, USA • May 01, 2025
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Advising us that our property's home warranty (giving my home address and the name of the actual loan company we use) may be expiring or may have expired. Letter refers to Customer ID HMS6863681. Failure to call and prevent a potential lapse of coverage could result in you being liable for all costs associated with ant home repairs. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements. Letter signed by Andrew Thompson Program Director.

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- Rathdrum, ID, USA • May 01, 2025
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Just received this official looking piece of mail, looking like it was from my home lender. No address given only a phone number.

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- Saint Clair Shores, MI, USA • Apr 28, 2025
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The letter, dated 2025 (no month or year, and no business address) attempts to scare me into calling a phone number, 888-404-4504, to renew a home warranty it claims that I have. The letter is signed by Vicky Mercer, Program Director, Home Warranty Division. The letter is headed "Final Notice." It states that "This notice is to inform you that the property's warranty at [my actual home address] may be expiring or has already expired. Our records indicate that you have not contacted us yet to get your Home Warranty up to date." It further states that "We reserve the right to revoke your eligibility for service coverage after the Expiration date of 5/9/2025." The instructions are to call the telephone number during stated hours, Central Standard Time. That's a clue as to the supposed Vicky Mercer's location.

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Home Warranty Division Contacts

Home Warranty Division associated photos:


Phone:
+1 (888) 571-0347 0 0
+1 (800) 349-0755 0 0
+1 (888) 413-5452 0 0
+1 (888) 573-1918 0 0
+1 (888) 509-9320 0 0
+1 (888) 206-6566 0 0
+1 (888) 307-2037 0 0
+1 (888) 760-1910 0 0
+1 (805) 424-5307 0 0
+1 (888) 672-0043 0 0
+1 (855) 402-1287 0 0
+1 (888) 404-4504 0 0

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