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Amazon Reports & Reviews (914)

- Marana, AZ, USA

I called Amazon customer service. I found the number thru Google search.

888-670-0832 I spoke to a lady called *****  and when she couldn't help me I

requested to speak to a manager she transfered me to a Manager named *******.

I called to update my credit card information because it had expired. Richard told me because my account was suspended I needed to purchase a Google Play card with $100.00 to activate my account and to call them back. I quickly went and purchase the card, called him to activate my account. He took down all the information on my card and imputed the information into the computer. He then told me that the money was collected but for some reason something wrong with the card, it shows a $100.00 credit with Amazon, but the system did not update. In order to fix the problem he told me I need to get another card with $100.00 to complete the transaction.

I told him that there was no way I would that. He told me if I didn't I would lose the money and that my account would be permanently closed. I told him I would report him to Corporate. He told me go ahead you will not hear them for 4-6 months. He hung up on me. .... About 5 minutes later he called me from

805-335-6586 and said he would credit my account and gave me a reference number

#***********. He asked me for the last 4 digits of my debit card number to credit my account. He said it would credit right away but it didn't.

I am so upset with myself for allowing him to play me like this..... I honestly thought I was talking to Amazon Mgr.

I have never bought a Google Play card, so I didn't know how it works and Amazon policies. Since my card was suspended and he knew it. I believed him

I'm out $100.00, retired and can't afford to lose this much money..

Please help me!!!

- Westport, MA, USA

Fraudulent order stated from Amazon for purchases:

LG Nano Smart LED TV ($5,794.69)

NVIDIA SHIELD TV Gaming Edition/ 4K HDR Streaming Media Player ($306.80)

S&H ($90.00)

Shipping total ($6,191.49)

Credit Applied -$5,000.00

Payment Pending$1,191.49

called # 1 855 702 8937 in email said order placed under my visa card ending in (last 4 digits of my bank card)

told man on the line to cancel order he stated it was cancelled.

Called back, same man stated that I called an Amazon hospital stated "Don't call again!" "Do you want to be admitted?"

Received email from Amazon thanking for purchase of $ 900 plus dollars. Knew that order was not placed. Gave phone number to call. Called. Said they would look into the problem. We did. Then they proceeded to take over computer. My husband realized finally it was a scam and hung up on the call. Immediately unplugged the computer but thinks it was too late.

- Pangburn, AR, USA

They said they were with Amazon. Wanted to let me know my credit card was charged $100. I hang up and called the number back but it wasn't a valid number. Phone number used was 209-895-3872.

Recording from Grand Prairie, TX with phone number(214)212-3177. They said they had suspicious charge to my Amazon account for $419.32and to push 1 if this was fraudulent. I pushed 1 and someone answered Amazon how can I help you? There were recorded office noise in the background. I told them I wanted to make sure this wasn’t a hoax and hung up. When I checked my Amazon account page, no false charges had been made. This was phishing scam. I have also received multiple calls from other Grand Prairie numbers starting like this one with recorded message. In past it was to renew my car warranty. Beware of any unknown numbers from Grand Prairie, TX.

- Chunchula, AL, USA

Received email that looked like it was from Amazon. They used my name. There was an order confirmation number listed and a phone number to call for Assistance/Customer Service. It had an order confirmation number. Order Details: 2 Laptop computers plus $110.00 shipping charges. I called the number and got real leary of the guy. Think he was on his way to gaining access to my computer if I would go along with letting him access. I just hung up and printed email and marked as Spam, This was not ordered by me. He said it had been ordered from Eastern Russia. I talked with my credit card company and they said they detected no suspicious activity but would notify me if it appeared.

- Akron, OH, USA

I receive a order confirmation saying it order some laptops that never ordered.

I listened to a call on my recorder that said there was a fraudulent charge on my Visa card for $279. I don't even know what Amazon is until the ScamPulse.com explained the scam. Needless to say I did not call them back.

- Cincinnati, OH, USA

I got a text that is shown below. I called amazon & they said it probably is a scam.

- San Antonio, TX, USA

They called me to see if I wanted to continue my Amazon Prime Membership. They told me to download an app & then give them a code. Then fill out a form in which I did but made the mistake of adding a decimal in the amount section. The rep yelled at me freaking out. Then told me to buy 4 best buy gift cards to give them. After I disconnected with him with no success in buying them. My phone started turning pages on its own while I was driving & then it was trying to do my fingerprint code to get into my phone so I shut it off. I believe they were trying to hack into my phone.

- Cleveland, OH, USA

I answered a recorded call on my home home September 30,2020 at 3:58 P.M.. I said hello. The recording was a mans voice. He said this is Amazon. Stated I have not paid my credit card bill. I made purchases. I owe $1000. That's when I knew it was a scam. I did not hear the entire message. I slammed the phone down . I don't have a computer. I did not buy anything. The call upset me. I could not sleep. I thought maybe that I should have listened to the entire message. My caller ID showed Idaho 208-977-1887. It is the first time this happened to me.

- Odessa, TX, USA

Man called Mark claimed to be w/Amazon customer service. Contact #18009352642 ext 415. Said there was a charge on 9-2-20 for a new TV at nearly $1200. By someone out of San Antonio,Tex.

Wanted us to go get a $300 google play card & he would credit our acct for $1500.

I knew it was a scam..Didn’t do it!!

- Tulsa, OK, USA

An “email from Amazon” requesting account information be verified and I don’t currently have an Amazon account.

- New Orleans, LA, USA

Received an email from “Amazon” and it asked for me to click on a link for verification. Unfortunately, I clicked on the link and the website looked exactly like Amazon & the sign-in page was identical as well.

I re-entered my credit card info for verification.

I realized it was a scam shortly after and immediately changed my password and alerted my credit card company.

They call pretending to be Amazon claiming payment for an iPhone 11 on your Amazon account. the number they called from is different from the number they tell you to call. They keep calling my house phone when my house phone is not even linked to my Amazon account. And I have no transactions whatsoever for an iPhone 11.

I received a email today telling me that I had purchased a large television for $5,000 on my Amazon Prime Visa card and a game consul for $350.. Of which I don't have a Amazon Prime Visa. I was informed that the person in Delaware had made the purchased by using my name and phone number which was one digit off of my home number. I was then informed that I had to go to Walgreens and Target to purchase gift cards and that my bank account would be reimbursed the amount that was charged to my Visa card. Needless to say that didn't happen and now I am out $1800 dollars and had to close my debit card. Thank god I didn't give them my bank account and that it was only $1800. My bank has closed my debit card and I will NOT be able to get a "New" one ever from that bank. I am being punished twice for a mistake that I made. The notice from Amazon look real and I was upset that someone had charged that amount. I also went to the police station and made a written complaint for the record as it will do good anyway.

- Springfield, MO, USA

I got this phone message on my answering machine that this was Amazon and they were checking on to see if I ordered this telephone. I did not order this telephone. He told me I need to send you this money back and I want to put it back in your account. It was a VISA card and I don't have a Visa card. He gave me this app and told me to download it onto my computer. Now he has control over my computer. He told me to fill out this form (name, address, and how much money was supposed to be given back. It was $349.). He told me then I needed to open up my bank account. I told him I would not click into my bank account with him on the phone.

Unexpected packages showed up on doorstep that appeared from Amazon. There were unordered items.

- Athens, AL, USA

Was contacted by a person claiming to be named Peter from Amazon. He stated that someone had purchased $1,499.00 worth of merchandise on my debit card and he was wanting to help me get my money back. I was asked to install an program from teamviewer.com to my home computer so it would "show" me that the money had been retrieved and placed in my account with an additional 1500.00. The screen I was shown included the name of the bank that I use. I received a second call from a man claiming his name was Jayden who then said that they needed to retrieve the extra 1500 that was placed in my account. By the time I called the bank to confirm the money had been deposited, which it hadn't, they had withdrawn 2000.00

- Biddeford, ME, USA

Received an unexpected package and asked one of my friend's and they asked me if I had a wishlist and I never put this item on it. I contacted Amazon Customer Service via their app chat and they said they have no record of this particular tracking # in their system and there was nothing they can do. Then she read this article online about a 'brushing scam' so then I did further research and noticed that "Amazon" supposedly takes this scam stuff seriously but my experience with the customer service team says otherwise. Furthermore, I learned I can keep the item or dispose of it, since it was sent to me in my name. Reporting it so someone else will be aware that they may receive a product from Amazon but not really b/c its from some company in China trying to get you to use their product, so you can leave them a raving review and thus others will buy from them, thus making more money. Go to fakespot.com and you can get notified of all the fake reviews onlne before you buy.

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