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Amazon Reports & Reviews (915)

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They called at 3:09 pm on 07/09/20 saying someone was trying to charge over $200 on Amazon on my account. I told them I was going to turn them in and they hung up.

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I received email notification from my work place that two Amazon packages have arrived for me. I never ordered anything from Amazon to be delivered at my workplace. When i picked up the packages, they had no senders information on it. In one package was Mini handheld personal portable fan with flexible tripod fix worth $25.9 plus $7.47 taxes with a total of $31.44. Another package had a USB c to Ethernet Adaptor worth $14.99 plus $7.03 taxes coming to a total of $22.02. I checked my bank account and no money was deducted. But i never ordered these items of my amazon account.

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Read the great article on CBC:

https://www.cbc.ca/news/canada/calgary/brushing-scam-alberta-amazon-mystery-pack...⇄ />
Where it talked about brushing, and that are no registered cases in Southern Alberta. Sadly I was a target for this type of scam a couple of times: I have been sent 2 packages, at different times (One, a set of speakers, ad the second, some Bluetooth earplugs).

I contacted both times amazon (via their website/my account), and explained the situation, and no matter how clearly I explained it (e.g. mentioned it by name "the brushing Scam" ), they could not figure out.

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I woke up to 4 email confirmations from Amazon for 4 chairs worth $200 each that I did not place. I went on my account and wasn't able to see the orders (I later learned that the orders were archived so that they could not be easily found). I contacted Amazon immediately to have the orders cancelled (they could see the orders on their end). The orders were getting shipped to my home address, and my credit card was used (both saved on my Amazon account). I recently heard on CBC Eye Opener that this is called a brushing scam. Companies do this so that you are a verified purchaser for their product, so that they can leave really good reviews for their product to help their business, even though the actual product was getting shipped to my address. I no longer store my shipping address or credit card information on Amazon. I changed my credit card number and my Amazon account password.

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I received a package addressed from amazon. When I opened the package the items inside were not anything I had ordered. I called amazon and gave them the tracking number off the package. They said they had no information on that tracking number. They told me I could keep the items inside or throw them away. I had no idea this scam was going on until today.

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- Tucson, AZ, USA
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Robo call comes in and says my purchase of an iphone for $500 was just charged to your account and will be dispatched tomorrow. To cancel the charge please call 8338120786. I do not have an amazon account.

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- Port Richey, FL, USA
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This #831-777-5487 saying my amazon account was charged $77 my husband answered told me I called Amazon cust. serv. And they said nothing was charged in either mine or husband act. So I called the number above talked to a David who said Nigerians hacked in purchased Nike Tennis shoes.....I said cancel It ...and I just spoke to Amazon cust. Serv. And my account has no charged. And he hung up?

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- San Antonio, TX, USA
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Received an email stating that my order from Amazon for a SAMSUNG 65” Class 4K Crystal UHD (2160P) LED Smart TV with HDR UN65TU8200 2020 was being delivered and if I had questions about the order to call 800-983-6073. I called the number to let them know that I did not place that order and that it was fraudulent.

The male representative (with an Indian accent), told me that he would cancel the order but that I had to access a website so that Amazon and my computer could connect and go through the cancellation process. The website address that he gave me was www.CBTTR.com. I told him that I did not feel comfortable giving them access to my computer and told him that I needed to investigate this order further before proceeding. After verifying charges with my credit card company and my amazon account, it was determined that this "order" was never placed through Amazon, credit card was never charged and that the individual was trying to gain access to my computer.

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- Northport, AL, USA
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I received a "automated" phone call from (************ that then rolled over to an individual. The individual, Marco, said my Amazon account had been breached by someone in Ohio. He wanted me to follow his directions (listed below) so that I could check my Amazon account's security for myself. I did not trust him so I wrote the steps down.

1) Hold the windows key down and hit "r".

2) Hit OK, I assume he meant Enter.

3) Click on Services and choose the option "To check security".

I told him that I didn't trust his directions so he gave me his "direct" phone number. *************. I did not follow his directions during the call or after. I did contact Amazon and make a report. The Amazon representative said that no one from the company would ever contact an account holder in this manner.

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- Bullard, TX, USA
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Man (foreign accent & wouldn't give name or supervisor) we have changed our rates and you owe us $99/mo. When asked for a supervisor, he yelled & said, "get lost you [censored]".

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- Radcliff, KY, USA
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Received two phone calls saying that, I needed to call them back ASAP to keep from having a 250.00 dollar gift card charged to my amazon account. It said that it appears that my amazon account had been compromised and to call 1-845-681-4323 to get a refund.

I did not fall for this. I contacted amazon directly there was no such attempted charge.

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I received a call on 6/26/2020 @11:00 asking me to aprove a $1000.00 purchase from Amazon , I was about to hang up when I heard this foreign man say "will you approve this purchase." I immediately hung up & went straight to Amazon to look up my former purchases which showed NO present purchases. Be aware.

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- Rayville, LA, USA
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I got a phone call tell me that I bought iPhone 11 than he gave me a website.

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- New Orleans, LA, USA
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I did not respond, because I don't respond to situations in which I am not familiar. I received a text message that stated,"Shipped, Your Amazon package with $103 loyalty reward will be delivered Monday, June 15th, Marguerite."

The first message said it would be delivered on Sunday. I'm not Marguerite or maybe that was supposed to be the person sending it. I never received a package. But I am not familiar with Amazon giving out rewards. I did not call nor did I contact them by what appears to be a website. I think someone was trying to contact me for fraudulent purposes. I'm not sure this was a fraud, because I didn't respond. It does sound fishy. ( I don't really know what kind of fraud it was, because I didn't respond.I put counterfeit product, because I had to put something.)

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I received this text 06/04/2020 from a company claiming to be “Amazon”. It’s FAKE, do NOT open it! Just report it to the ScamPulse.com and delete/block the number. I’ve received 2 of these text now.

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I received this text today, and it’s a scam. Please be aware!! Do not open the link! Just delete the text after you report it here to the BBB.

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- Apopka, FL, USA
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Found a number that seemed like an extension to the Amazon Prime department requesting for a refund on Prime purchase that was made accidentally. I was told by the “supposed Amazon representative” that in order for me to get my refund back I needed to buy Ebay gift cards of various amounts like $25, $75, $100, etc and give them the codes so that they can “verify” my location(my zip code) and they also asked for the last 4 digits of my bank card and my name as well. In the end, never receiving my refund back. They used the names which I assume are probably fake; Sandra Williams and Ryan Banks

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- Hillsboro, OR, USA
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Received a call from a recording from Amazon stating that I had charged $290. If I did not charge this then I would need to call a specific number back (I didn't write the number down). I hung up the phone due to me knowing that I did not charge.

I called my credit card company and did not see any charges or pending charges.

I went on my Amazon account as well to see if there were any current orders and did not see anything either.

The phone number they called me from was my phone number.

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I fell for the whole thing. They claimed that my mothers account was over charged by $299. I was trying to help out my mother because she does not bank online, so I was going to just give her back the money after they transferred the money to my account. The scammer gets on and has you download the software. They have you type in information on a form to get a transaction #. They have you pull up the bank account and watch you put in the passwords. They then will have you go to another form called Amazon money portal. Claim they have to do it this way because it is business to personal account. Then they have you type in amounts and then the scammer key strokes over the top of it. They do not have you put in any decimals (so they can keep adding zeros to the end). They then try to claim it was your error and they will try to help you fix it. Luckily I had stalled enough times that the bank had actually closed and the transaction was going to happen the next day. I then realized that the money was transferred from my credit card attached to the account to my checking. So the money that showed in my checking account actually came from my own credit card.

I did not do my research soon enough, and I did not ask my mother enough questions, and I was not patient enough to write their information down and tell them I would get back to the. Luckily, I got the payment stopped, called the fraud department at the bank, and called the local sheriff.

Wished I had done research first.

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- Opelousas, LA, USA
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Received a call via cell phone that was automated stating that a charge of over $500.00 was charged to my amazon for a phone purchase and to please contact them at their number if there was any dispute. As a shopper of amazon.com I checked the Amazon customer service number and called but due to covid 19 it referred me to email or check orders. So I called the number they originally called me from and when I mentioned I called the real amazon customer service number they hung up on me.

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- Louisville, KY, USA
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I received an email that said:

Customer Number : 008-798125-471

Please review your account by opening the attachment.

Thanks,

account-information

.pdf

57.7kB

I did open because I have orders still processing at Amazon. I forwarded the email to Amazon spoof and they said that it definitely was not sent from them. Not sure what would happen if I would have answered the email.

Below is the attachment. I can forward the email to you. It won't let me save the letter and attach it.

AMAZONSERVICE Dear Customer, We have placed a hold on your Amazon account and all pending orders. We took this action the billing information you provided did not match the information on file with the card issuer. To resolve this issue, please verify now with the billing name, address, and telephone number registered to your payment card. If you recently moved, you may need to update this information with the card issuer. If you are unable to complete the verification process within 24hours, all pending orders will be cancelled. You will not be able to access your account until this process has been completed. We ask that you not open new account as any new order you place may be delayed. Thank you for your concern. Sincerely, Amazon Team Support

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