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Amazon Reports & Reviews (939)

- Desoto, TX, USA

They call and say my Amazon account is at risk. Push 1 to speak to customer. Hold on to speak to a Representative.

- Elizabethtown, KY, USA

Phone call phishing for personal information. I did not give out any.

- Gordo, AL, USA

Got a phone call from a person ( foreign language ) stating someone was buying groceries on my Amazon account and I needed to get to my computer for Amazon to help me . Refused the call

i opened my amazon on my computer. there was a message on the opening page that there was fraudulant activity on my acct. there was a phone number to call so i did. from there he took $399.99 thru an app then he charged 4 $50.00 dollar XBOX game cards. He said he was helping me to get my money back. When he started wanting other bank accounts that didn't have anything to do with this bank, I realized this was a scam. I hope this doesn't happen to anyone else. Amazon was no help at all. We have claimed a dispute but mind you he did this on Dec. 22. Three days before Christmas.

- Louisville, KY, USA

Scammer left voice mail stating my Visa Card attached to my Amazon account had been charged. If I wanted to cancel the order, I would be connected to Amazon fraud. I called the number back and found out they wanted me to go a website, https://fastsupport.gotoassist.com/. I questioned them and they hung up.

- Columbus, OH, USA

I received an automated voice call saying my Amazon account would be charged $700 and if I wanted more information to press one. I pressed one, and the call hung up.

- Fredericktown, MO, USA

I received a call from a man named Harry, stating he was contacting me regarding a phone I purchased off Amazon, which I did not order any phones from Amazon. The man convinced me on giving them my account information, which they have taken 2 payments for $59.00 each, that I was not aware of and did not authorize. My bank believes this to be a scam call, and will be issuing me a new account. I called the ScamPulse.com to help me regarding this scam.

Call representing Amazon with a false charge to my account.They got into my computer with me putting in a number (ip number?) They were going to refund me the bogus charge of $799. but they refunded my $7999. I bought gift cards for the difference of around 6000. and gave them the number and pin number. They were from the middle east I would say India.

- Abilene, TX, USA

Received call stating from Amazon ad that I had fraud on account worth $800-ish. When I questioned them, they hung up. I called Amazon using a listed number and they said it wasn't them and my account was fine. I tried calling the number back and while the caller seemed like they were overseas, the person answering seemed local.

- Ambridge, PA, USA

Received phone call stating that my Amazon account had detected that my identity has been compromised. Alex Turner stated that a purchase was made in Los Angeles and said to be shipped to home address in PA. It was a mini ipad for 349.99. I stated that I do not have an Amazon account or a Visa card. He stated that my identity had been compromised. He wanted me to connect to a centralized server. I refused and said that I didnot have access to a computer. He wanted to send me a check for the price of the purchase. I asked to speak to his supervisor who he stated would get to me as he was in the restroom. After a few moments an Alex Smith came to the phone and reiterated the same information. I then told him I would get back to them and hung up. These were men with foreign accents.

After this phone call, I called Life Lock and reported this incident.

- Georgetown, SC, USA

Recorded message telling me there was a problem with my Amazon account. I don't have an Amazon account. Hung up.

An email was sent looking like an order from Amazon. It used my fathers name but had an incorrect address. The product was for a LG Nano 8 Series TV, 75" 4k UHD Smart LED NanoCell+Other. The product was never ordered. Thank you for shopping with us. Your order is dispatched as per details indicated below. If the order was not made by you then please call us on 1-855-478-0110 and cancel it. I understand many are getting this email.

Automated call indicating there was a purchase for apple earpods and apple computer. If I did not make this purchase press 1 now to speak to an Amazon rep.

- Lexington, KY, USA

I got online to find a customer service number for Amazon. I found this number I called it. The guy said this is Amazon customer service how may I help you. I told him I wanted to return items they had got sent by Amazon because they where replacement orders. He said Amazon would never do that he said in order for me to get my refund I would have to do a verification process which was go buy a Amazon or google play card I thought this was a scam so I asked the guy to tell me some of what was on my order and he told me 3 of the 5 items so I thought I was really talking to Amazon so I bought a 10 dollar google play card gave him the info and he wanted the last 4 digits of the card I paid with so I gave it to him then he transferred me and then the second guy said that 1 card was only for 1 item I would have to go back and buy 4 more I told him to go F hisself needless to say he said I would get my refund back I came home called a other of for Amazon this was the real Amazon they told me they would never do that well I realized I just got scammed I told Amazon their number and I called the scammers number back he said Amazon how may I help you I said my name is Alice Work and I’m calling about my refund he said I’m sorry I can’t seem to find you I said I know I’m scamming you MF just like you just scammed me I said are you enjoying that google play card I called back several times and I told them I know you are scammers now I guess they know my number and they won’t answer when I call them beware scammers are everywhere ????????????????????????????

- Yuba City, CA, USA

I receivable phone call from “Amazon” saying I had suspicious purchases on my account from other states, and to press 1. When I did, the person wanted to take over my computer.

He gave me a call back number:

(206)424-1307

David

I was attempting to register a roku device with Amazon.com/mytv site. I received a message that I had to do this by phone and provided a number to call. When contacting this number I was told by a gal, that did not speak clear English, my Amazon account had been compromised and a verification of the my account needed to be done. I was passed to a supervisor Michael Lou and he explained a verification could be done by making a purchase of Google play cards in an identified amount to verify my information and block the others. When I returned to the conversation I was then passed on to verification and they wanted to reimburse what I had spent but could only transfer $1000 to my account vs $400 and would i agree to pay the $600 back. I was asked by David Eon to then go and purchase 3 more Google play cards to cover the $600 amount back. So I ended up contacting Amazon to inquire as to my account being hacked and learned I was jilted out of $400 because they have you read the codes to verify they were purchased. Needless to say I am angry about this. I hope Amazon makes changes to the mytv registration process to be sure this doesn't happen again.

- Rockport, TX, USA

Voice mail left stating suspicious activity for purchasing an IPhone 11 for $987 in Amazon account to be shipped to Birmingham Alabama. If you did not make this purchase immediately contact Amazon billing and fraud detection department at our toll free number 804 250 9869

- Savannah, GA, USA

they wanted me to call the phone number I did not.

- Hollywood, FL, USA

I just find this email to be a scam as I called Amazon and they definitely did not send this out and there is nothing wrong with my account

- Letcher, SD, USA

Received an order confirmation and a shipping notice that I had purchased an item through Amazon (a computer) to be shipped to 473 Settlers Lane, Los Angeles, CA 69029. Order number and contact number were provided. I called Amazon and they verified that I did not order this item. I then called the number on the order and was advised that someone must have hacked my Amazon account and that they used by Amazon credit of which I had x amount of dollars. However they were unable to cancel the order without me going to an Amazon/CVS or Walgreens to obtain three Ebay cards in the amount of $100 each. Call back to provide the Ebay card information and then they could cancel the order. Otherwise, I would receive a bill for the $1,799.95 purchase. I did call the Better Business Bureau and verified that this was a scam. I again contacted Amazon and advised them of this scam and again advised that I did not want the computer nor did I order it.

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