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Amazon Reports & Reviews – Page 31 (949)

I got a call yesterday and today from Amazon saying our Visa account would be charged for a purchase of $499.99. For more information I am to call an Amazon rep at 940-302-1695. We have never ordered anything from Amazon.

- Jacksonville, FL, USA

Automated message saying there’s an issue with my account and to press 1 to connect with an Amazon Customer Care Representative.

A phone call posing as Amazon agent form a local #, 812-822-4704. He said that my account may have been compromised and suspicious credit card activity had been used to purchase an Apple I-phone for $1499. He could not identify the credit card that had been used for the purchase, but that it was my Amazon account.

He ask me to log in and out of my Amazon account; what type of computer was I on and the type of browser I was using. He was directing me to open it up again and that it should say 'Hello Steven'.

He said the phone was bought for (or by) Steven Smith.

I told him I could not log into Amazon and that I would have to call him back. The phone # he gave to me was 206-479-4050 and ask for case # 370 169 18. I had never given him my name and he did not address me by my proper name. I received 2 phone calls from the 206 number within about 10 minutes; I did not not answer the calls. Thank you.

This phone number came up on the caller ID as Karen Smith. When I answered it said “this is amazing and your account has been logged in from Dallas, Texas and made an order of $832. If this was not you press 2” I hung up and when I called the number back it said the number was out of service.

- Sturgis, SD, USA

Message left on my phone stating there was a suspicious application to open an amazon account in my name and it was urgent for me to respond by calling 7262007470. I called and was told by”Jack Wilson”.... an obviously Indian man with a heavy accent....that he needed to immediately have my permission to close an account that was attempted to be opened by a man in Ohio, for the purpose of purchasing an IPhone. When I asked who and what are you and how to I know you are legitimate? He became agitated and stated that he did not want to lose his job by doing anything wrong....and all he was doing was trying to help me to not be scammed by the man in Ohio. I told him I would call Amazon myself to confirm any issue with my account.....he was more frustrated and insisted he was the only one who could help me. I told him I would not talk to him anymore and I started to hang up when he said he would be calling me back. Sure enough he called me back and I told him to leave me alone and that he was a scammer and a fraud and he said I am connecting you with my supervisor to which I hung up and blocked his number. I then contacted Amazon customer service for the second time, and was told that many customers have been calling with the exact same complaint and Amazon’s fraud department is working on solving the issue.

We have gotten 2 calls from 701-874-0790 which comes up as a ND phone number. It says, on our answering machine, that if we want our Amazon order to be shipped, called 3097050963 which is an Illinois area code. I know that Amazon does not operate this way. We have not answered. We know this is fraud. We have not been victimized. We are submitting this to let you know of this activity going on.

I received a part that I never ordered. I believe this is called a "Brushing Scam" to test mail recipients.

There is no log of the order on my amazon account. The malicious party obtained by name and mailing address somehow. My name and the business address is not publicized in anyway.

- Lewis Center, OH, USA

Email from [email protected] reads: "Amazon Store- #Order No.#45468784 is Confirmed Hello Thank you for your order. We’ll send a confirmation when your order ships. Your estimated delivery date is indicated below. If you would like to view the status of your order or make any changes to it, please visit Your Orders on Amazon.com If you use a mobile device, you recieve notifications about the delivery of your package and track if from our free Amazon app. Total: $399.00 Note:- If you don't place this order or want make any changes in the order please call our billing department: +1 877-527-7674"

- Lewis Center, OH, USA

Email from davidjh*****@pb03.ascendbywix.com Subject: Order Confirmation Amazon Shipping Confirmation Your Apple Mac Book Pro is about to be dispatched. Below are the details related to the purchase. Ship to FL in 7-10 business days for $1699.99.

- Desoto, TX, USA

They call and say my Amazon account is at risk. Push 1 to speak to customer. Hold on to speak to a Representative.

Sat.,Jan.9,2021, phone rang, a recording stating it was Amazon calling to notify me of a charge for $729. If I disputed that, press 1 for Amazon Customer Care Dept. After a couple of seconds they hung up. The above calls were sent every few minutes from 12:57 and until 3:14 p.m., so far. Eight different numbers I never answered, but it is certainly irritating and I would love to have it stopped immediately.

- Elizabethtown, KY, USA

Phone call phishing for personal information. I did not give out any.

- Louisville, KY, USA

Scammer left voice mail stating my Visa Card attached to my Amazon account had been charged. If I wanted to cancel the order, I would be connected to Amazon fraud. I called the number back and found out they wanted me to go a website, https://fastsupport.gotoassist.com/. I questioned them and they hung up.

i opened my amazon on my computer. there was a message on the opening page that there was fraudulant activity on my acct. there was a phone number to call so i did. from there he took $399.99 thru an app then he charged 4 $50.00 dollar XBOX game cards. He said he was helping me to get my money back. When he started wanting other bank accounts that didn't have anything to do with this bank, I realized this was a scam. I hope this doesn't happen to anyone else. Amazon was no help at all. We have claimed a dispute but mind you he did this on Dec. 22. Three days before Christmas.

- Gordo, AL, USA

Got a phone call from a person ( foreign language ) stating someone was buying groceries on my Amazon account and I needed to get to my computer for Amazon to help me . Refused the call

- Columbus, OH, USA

I received an automated voice call saying my Amazon account would be charged $700 and if I wanted more information to press one. I pressed one, and the call hung up.

- Fredericktown, MO, USA

I received a call from a man named Harry, stating he was contacting me regarding a phone I purchased off Amazon, which I did not order any phones from Amazon. The man convinced me on giving them my account information, which they have taken 2 payments for $59.00 each, that I was not aware of and did not authorize. My bank believes this to be a scam call, and will be issuing me a new account. I called the ScamPulse.com to help me regarding this scam.

Call representing Amazon with a false charge to my account.They got into my computer with me putting in a number (ip number?) They were going to refund me the bogus charge of $799. but they refunded my $7999. I bought gift cards for the difference of around 6000. and gave them the number and pin number. They were from the middle east I would say India.

- Abilene, TX, USA

Received call stating from Amazon ad that I had fraud on account worth $800-ish. When I questioned them, they hung up. I called Amazon using a listed number and they said it wasn't them and my account was fine. I tried calling the number back and while the caller seemed like they were overseas, the person answering seemed local.

- Ambridge, PA, USA

Received phone call stating that my Amazon account had detected that my identity has been compromised. Alex Turner stated that a purchase was made in Los Angeles and said to be shipped to home address in PA. It was a mini ipad for 349.99. I stated that I do not have an Amazon account or a Visa card. He stated that my identity had been compromised. He wanted me to connect to a centralized server. I refused and said that I didnot have access to a computer. He wanted to send me a check for the price of the purchase. I asked to speak to his supervisor who he stated would get to me as he was in the restroom. After a few moments an Alex Smith came to the phone and reiterated the same information. I then told him I would get back to them and hung up. These were men with foreign accents.

After this phone call, I called Life Lock and reported this incident.

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