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Amazon Reports & Reviews (914)

- New Orleans, LA, USA
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Received an automated phone call from ###-###-#### asking me to call ###-###-#### regading a fraudlent purchase on my amazon account for over $300.00. A person at giving his name as David at ###-###-#### said that I would need to download a patch to repair my amazon account and be credited the $300.00 plus charge to my visa card. I told him that I didn't have a visa card. He said. "Oh, your mastercard." He directed me to type in something I don't remember and an app appeared on my computer. He told me to click on the app so that it could clear up my amazon account. When I clicked on the app, he had access to my computer and started typing on it. I told him that I had not given him permission to access my computer. He said that he wasn't accessing my computer, the app was. I asked to speak with a manager. I man giving his name as Alex W******* came on the phone and said that they were not accessing my computer. I told him that my son is a tech with the government at which time they hung up.

I deleted the app, cleaned my computer and degraged it. I then called Amazon who said that no fraudulent charges had been charged to my account. He then directed me to go to my programs and look for the app. I didn't know the name. But, I did notice a notification in the bottom right corner of my computer saying that Imperius Remote had accessed my computer. I looked for that program/app in my computer and didn't find it. I have not had any file deletions nor problems with my computer since.

This call was placed to me on 2/4/2021 @ 1:13pm.

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Caller said a charge was going to be charged to my account, to dispute it call the number.

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- Booneville, KY, USA
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I got a call on 2/7/20 and it was a recorded call telling me my Amazon account was being breached by foreigners trying to buy a cell phone costing $ 500.00. I called the number back and a foreign talking man wanted me to go to my computer and put in Amaznsupport.us and this would fix my problem. This is a scam. He also wanted me to look at his associates proving that he did work for Amazon. His name was Alan Condin.He was verry rude.

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Caller spoke with my wife about a $4,000 order he said we made. We didn't. My wife told her we don't have an Amazon account. Caller said it appears someone in New York placed the order. My wife told her we don't know anyone in NY.

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- Beverly Hills, FL, USA
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Presented themselves as Amazon. Said needed to authorize money thru Zelle to be refunded in 10 minutes to catch fraudulent people trying to use my lAmazon account.

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- Amarillo, TX, USA
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I got a message on my home phone that said I had ordered something for $799 and I was to press 1 to confirm. Or call the number they left to decline. The caller ID said it was from Harbor Springs, MI . I know I didn't order anything. I did not call them back and deleted it from my recorder. Then I called the ScamPulse.com to report.

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- Fortson, GA, USA
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A phone call stating, this is Amazon, we have detected a purchased $379.00 on your account, if you made this purchase just hang up, if not dial one. When you hit one, it is connected to a person answering, this is Amazon how can I help? I stated that my account was going to be charged and we did not make this purchase. The person said, I understand , in order to research, we need the card on file, starting with the full name and account information. Needless to say, I just hung up. The number that called us was 1-850-898-1843.

Beware!

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- Amarillo, TX, USA
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Man with a foreign accent called our home phone, wanted to confirm a $300 order I placed with Amazon.  I told him no I didn't because we don't have a computer and he hung up. Then I called the ScamPulse.com to tell them.

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- Hallsville, TX, USA
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Two automated VMs and he hung up and called them back. First call from Amazon said "you owe $1100".

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- Fayetteville, NC, USA
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Posed as an Amazon recording claiming suspicions activity on account.

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Message said from Amazon and there was an issue with my Visa. I don't have a Visa. Amazon said it was a scam.

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- Topeka, KS, USA
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Caller (robotic female voice) purported to be from Amazon.

Stated I had been charged $299 for an unidentified object - item number 7073.

Stated to press 1 if I had purchased or to hang up and call back at 850-409-7359.

I hung up and checked my Amazon account.

There are no public phone numbers available and their item numbers are about 15 digits long.

Additionally, I had no items for the amount stated.

I believe the $299 was high enough for many people to be concerned enough to call.

I also believe the phone number to call back was different to thwart *69

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- Killeen, TX, USA
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I have received phone calls from different numbers stating that I have an Amazon Prime account and will take money from checking account

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- Parachute, CO, USA
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I was told there was suspicious activity on my account(I do not have an amazon account). They said I was going to be refunded $1400 but they couldn't direct deposit the money because I told them my account is overdrawn. I was told they were sending me a check but they couldn't send a check for less than $3000. They wanted me to go to Walmart and purchase 3 walmart cards for $500 each. They said it was for the difference between my refund and the amount of the check. I didn't give them any personal information except my email address and I did not purchase any walmart cards.

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Call on cell said it was Amazon calling about 700.00 order / charge to my account. Said press 1 if u did not make purchase to speak with representative.

When I did call was disconnected.

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Message left saying a potential fraudulent order was put on hold. Press one to report transaction, press two to authorize the order. Order amount was $799.99. "Suspicious activity was noted in your account so we put a hold on your order"

This was a voice message left, not a human.

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After receiving a email about packages being delivered I call the number provided and was asked to fill out a refund form in doing that they took control of my computer and added a different amount of refund and said I made a mistake and I needed to refund back to them the over amount of refund telling me I had to refund back to gift card and obtain them to a target gift card. I then told them to hold on and I check with my credit card company and found out no charge or refund had posted to my account. I then stopped the call. I was able to stop the scam but other may not be so lucky.

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These numbers continue to call my grandmother and get personal bank information and SS#. They tell her they’re from Amazon and someone is trying to buy an iPhone from her account. Then that she needs to make contact/give info regarding her personal/bank information. I have repeatedly told them to stop and informed them I was contacting the BBB. They argued and asked why I was calling BBB, they were just trying to help. Then hung up on me.

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- Fort Worth, TX, USA
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I received an automated message saying someone tried to buy an iPhone X on my account and that it appeared to be a fraudulent charged. Said to press 1 to speak to someone in customer service. The person said “how can I help you?” I said “you called me.” He then said I was called because of the fraudulent iPhone purchase and I had to do something to cancel it because if I don’t the money will just be gone. I explained it seems very strange to me because I didn’t see a purchase on my account at all or on my credit card. He said it wouldn’t show up because it’s a fraudulent order. It also didn’t make sense to me because Amazon is typically very generous about refunds. I asked him if this was a scam. He said it wasn’t and I had to cancel the purchase before I lost my money. This obviously didn’t make sense because how can I cancel a purchase that he just told me I wouldn’t be able to see on my account. He asked if I have a computer I can go to to cancel the order. I said yeah and then I asked again if this is a scam. He asked me to go to my computer again. I said “this seems very strange to me and I don’t want to be scammed.” Then I heard him say “go on to the next woman” before he hung up on me.

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- Elizabeth, IN, USA
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Received a call saying that my account had been charged $799 and if I had charged this I could hang up but if I hadn't I should stay on the line. I figured this was a scam and hung up. Checked my account and there were not any charges on it.

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