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Amazon Reports & Reviews (927)

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I received a call stating that $400 was going to be charged to my amazon gift card if I did not pay this bill. I hung up.

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I get several calls a week from different numbers claiming that there is a problem with my Amazon account. Why can't the phone companies help control all these nuisance calls?

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- Rolling Meadows, IL, USA
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email received for Amazon order I did not place.

Email had no info of shipping address, as there was no response on "view or manage" link. Email listed amazon.com / customer service "executives" number 1-800-549-1501 and suspect that would be scammers way of getting personal info from a victim. Reference order no. ****** for ******* Valentines Ring that would be delivered Tuesday, March 2.

Checked my order history from our Amazon Prime website and no order ****** listed, and order number seems to be improper, compared to other legit orders placed before.

Also received phone call on 2-24-21 warning me about suspicious phone call warning about ******* Amazon order.

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- Tyler, TX, USA
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4.99 charge on visa from Amazon, please call to cancel order

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amazon imposter 

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- Abilene, TX, USA
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"Received a call from someone claiming to be with Amazon. I don't have an Amazon account. They said my account was being charged $866 or to punch 1 if I didn't want that."

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- Saint Augustine, FL, USA
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Received a phone message stating that a $1500 purchase has been made with my account and they need to verify the purchase before the item can be shipped

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- Sylvania, OH, USA
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Multiple calls from different numbers, but with the same recording. Indicated there was a charge of $700+ on my Amazon account and should press 1 to dispute the charge from Dayton, Ohio.

I did not click anything, so did not lose anything.

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- Corpus Christi, TX, USA
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I received a call from a purported Amazon security specialist referencing a suspicious $700.00 purchase on my Amazon account. She identified herself as Gloria Castoren. She then e-mailed me some credentials to verify her legitimacy. After receiving those, she advised me to go the app store and download the Any Desk app, and then the Cash app. Using those apps we went through a series of transactions where money was sent and returned. She then advised me to enter a Pin# that actually was a dollar amount. That amount was removed from my account, the person suddenly hung up. E-mails that were sent were erased remotely. This occurred on Sunday, Feb. 21st. I received another call on Monday the 22nd from the same number repeating the initial $700. purchase.

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I got a call from Amazon saying there was a bill for a purchase. I don't have an amazon account. They hung up on me.

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I received an email that was a purchase receipt for a $770.00 ipad on my amazon account. The person who apparently purchased it was a man in New Jersey. It was on a prior amazon account that I do not use anymore, that should have alerted me. I clicked on the link and was speaking to a man named Alex Martin at Amazon Support. Extension AMZ110. I was informed that my identity was stolen by purchases made in Ohio PA,CA, Russia, Canada and New Mexico. Several were major like 6,000.00, 900.and several more. They were using my cell phone to obtain my internet connections to steal my identity and open credit cards in my name. They were going to help me not to have to pay these amounts. He needed to know the last four digits of the cards I used so they wouldn't cancel the cards that were truly my cards. I gave him the card numbers I used, but then asked him that I was afraid he might be a scammer himself. He sent me a one time code from Amazon that I had to give him to prove he was supposedly valid. He then told me that Amazon and Target are partners and to go to my nearest Amazon or Target Store and this would start the process of cancelling the fraudulent cards. He asked me to go asap like the same day. I was told when I got there to call him at his direct line # 206-479-3212. I would then get the blocking cards that would block the purchases I hadn't made. After hanging up I thought Target doesn't do this, it sounded stupid. I also then checked my amazon account purchases and this I- pad for 770.00 wasn't on my account. I then called and cancelled every credit card numbers I had given him. Hopefully he didn't charge my credit cards before they were blocked. I don't know yet.

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- Scottsdale, AZ, USA
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Phone call from PA saying fraud on my Amazon account. I pushed one and then call disconnected

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- Springfield, MO, USA
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They call using "neighboring numbers" automated messaging from amazon about a suspicious $729 charge. When finally answer and taken to a person. They want you to connect to a website to fix the issue "************"

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- Memphis, TN, USA
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They have you call if did not make the purchase and then they send a text message to get you to update your password

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- Lima, OH, USA
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Received a call from the above number confirming my Amazon order of $1,100 and it says to press 1 if you did not make this purchase. There is nobody there after pressing 1.

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- Strasburg, VA, USA
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I received a call from someone claiming to be an Amazon representative. They told me that my Amazon account had be compromised and someone in another state was trying to charge $722.00 on my Amazon. They wanted me to give them my Amazon account number so they could verify. They asked me to log into my Amazon account. I told them I was at work and could not. They then told me to do it on my phone. I told them I couldn't and you could hear them getting aggravated. I immediately hung up.

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The voice mail left was asking if I had charged a telephone 775.00 to my amazon account. I contacted Amazon and verified this was a scam call.

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- Columbus, OH, USA
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I've received multiple calls from Amazon saying my account will be charged $600 for a computer. Then I got a call saying it would be $400 for a computer. today's call was $200 on my account and to press 1. So I call Amazon, all I get is foreign persons I can't understand who will not verify nothing is going on with my account. Amazon's customer service is terrible. I just lost my husband, and I'm greiving and I don't need this.

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- Chillicothe, OH, USA
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I received a voicemail concerning "debit of $399 from Amazon, fraudulent department, press 1". I called the number back, and it was answered Oakland CA BBB. I have never used Amazon. I only shop in person.

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- Homestead, FL, USA
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I received a call that my caller ID had Amazon Customer Service 1-888-280-4331 it was an automated call saying that I had a suspicious activity of a iPhone of $700. If you did not purchase please press 1 or stay on the line I stayed on and I was disconnected. I went to Amazon everything looked OK no one at the house order an iPhone. I called the number back I get an text message asking if this is me text yes or no. Then I talked to Mae and she told me what I recently order so I figure this was legend. She reassure me this is Amazon I told her the funny thing is the number that called me is the same number that I called back and talking to you. After I talked with them then I look at my email and have a purchase of a MacBook for $1799. I called back and told them now I received an email this time I talked with Ari. Now I'm concerned that this number is not Amazon and they new what was on order so if it's not Amazonthey must be in my Amazon account. This is scary. I did not give or they asked for my social security or account number or any personal information.

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