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Amazon Reports & Reviews (939)

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Message left saying a potential fraudulent order was put on hold. Press one to report transaction, press two to authorize the order. Order amount was $799.99. "Suspicious activity was noted in your account so we put a hold on your order"

This was a voice message left, not a human.

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After receiving a email about packages being delivered I call the number provided and was asked to fill out a refund form in doing that they took control of my computer and added a different amount of refund and said I made a mistake and I needed to refund back to them the over amount of refund telling me I had to refund back to gift card and obtain them to a target gift card. I then told them to hold on and I check with my credit card company and found out no charge or refund had posted to my account. I then stopped the call. I was able to stop the scam but other may not be so lucky.

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These numbers continue to call my grandmother and get personal bank information and SS#. They tell her they’re from Amazon and someone is trying to buy an iPhone from her account. Then that she needs to make contact/give info regarding her personal/bank information. I have repeatedly told them to stop and informed them I was contacting the BBB. They argued and asked why I was calling BBB, they were just trying to help. Then hung up on me.

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- Fort Worth, TX, USA
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I received an automated message saying someone tried to buy an iPhone X on my account and that it appeared to be a fraudulent charged. Said to press 1 to speak to someone in customer service. The person said “how can I help you?” I said “you called me.” He then said I was called because of the fraudulent iPhone purchase and I had to do something to cancel it because if I don’t the money will just be gone. I explained it seems very strange to me because I didn’t see a purchase on my account at all or on my credit card. He said it wouldn’t show up because it’s a fraudulent order. It also didn’t make sense to me because Amazon is typically very generous about refunds. I asked him if this was a scam. He said it wasn’t and I had to cancel the purchase before I lost my money. This obviously didn’t make sense because how can I cancel a purchase that he just told me I wouldn’t be able to see on my account. He asked if I have a computer I can go to to cancel the order. I said yeah and then I asked again if this is a scam. He asked me to go to my computer again. I said “this seems very strange to me and I don’t want to be scammed.” Then I heard him say “go on to the next woman” before he hung up on me.

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- Elizabeth, IN, USA
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Received a call saying that my account had been charged $799 and if I had charged this I could hang up but if I hadn't I should stay on the line. I figured this was a scam and hung up. Checked my account and there were not any charges on it.

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- Saint Louis, MO, USA
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Lately I have been receiving numerous phone messages from different numbers with an automated message from Amazon regarding possible fraud on my account.

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Scammer called my grandmother, his name was Thomas. She spent an hour on the phone with him. He was trying to obtain her bank information for an order he alleged she placed. These folks should be in jail preying on the elderly like this, he wouldn't take no for an answer. She finally called me and i got his phone number and called him and he hung up on me. Below is a screen shot of the email they sent her saying she ordered a washer and dryer.

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- Tyler, TX, USA
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Caller claimed they were from Amazon and stated they were going to charge my amazon account $1400, when I told them that I do not have an Amazon account they started to ask for my information. I did not give them my information.

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- Amarillo, TX, USA
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I have received two calls from someone named Amazon. I don't answer them and they just leave a message. They are saying they want to confirm a package I ordered before charging $499 to my bank account. I don't even own a computer. I called the ScamPulse.com and let them know and they confirmed it was a Scam too.

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Stating they are from Amazon and that a $707 charge has been added to your account. I do not have an amazon account. I just hung up but they keep calling back.

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This is an automated call from “Tom” from Amazon.

He states, You have made a purchase of $349.99 on our Visa card. If you have made this purchase and recognize it, then simply hang up and the order will be delivered to you. However, if you have not made any such transaction you can all Amazon support right away at:

With each phone call to us they gave a different number of Amazon support. The following are this three numbers:

5622865244

5023094353

6618853853

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- Columbus, OH, USA
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I got a call from Amazon saying my account would be charged $799. I said I didn't order anything and don't have anything to do with Amazon. He told me to go to my computer and he would tell me how to cancel. I said my computer is down. He said he would call back tomorrow.

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This appears to be a local number, so I answered the call. It was an automated call saying, “This is Amazon. We are calling to inform you that your subscription is up for renewal, and you will be charged $129 to your credit card. If you have any questions about your account Press1.” I hung up and went and checked, my membership is not up for renewal.

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- Toledo, OH, USA
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This guy called me and told me someone tried to used my Amazon account to buy some items and I told him I wanted to talk to a manager and he hung up on me so I called the number back and he asked me to do something in my phone and I decided and he hung up again so I called him back and he blocked me, as I’m typing this I’m getting another call from the same person but didn’t phone number

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- San Antonio, TX, USA
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This is a voice mail. The text below is a transcript of the voice mail.

“_?_?_?_ you have been charged $199 on your credit card if you have made this purchase on amazon.com recognize it and then simply hung up and your order will be delivered to you however if you have not made any such transactions call us back on 510-462-3368 thank you…”

We called the number (listed above) and were transferred to a site in Mumbai, India. The agent attempted to get us to download some software but by now it sounded suspicious so we terminated the call after he requested 4 Walmart gift cards in the amount of $200.00 each.

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- Mansfield, OH, USA
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I received a call from “Amazon” about a purchase for $500 and change (near $600) and that I needed to “Approve” or “Disapprove” by dialing a digit on the phone. I heard about this scam last summer, so I hung up. I then “Googled” the information to make sure my memory was correct. Found a news story with a link to Amazon which linked to this website to report the scam. So I am here doing so.

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- Mansfield, OH, USA
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Claimed to be Amazon, that a possible fraudulent order occurred on my account by a bad choppy automated voice autodialer. Wanted me to “approve” or “deny” the order. Luckily I heard about this scam months ago and just hung up the phone...googled to refresh my memory about the scam and an article included a link to report this scam here.

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- Lewis Center, OH, USA
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I got a call from Amazon saying I would be charged $700 for a product I ordered. I told them they had reached the BBB, and he hung up.

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- Lima, OH, USA
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Voice mail from Amazon asking me to verify a purchase made through my Amazon card. I tried to check Amazon online and mistakenly clicked a pop up offering technical assistance. My computer was hacked. I now have a new computer which is not connected to the internet.

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- Festus, MO, USA
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I got a package from Amazon with a Chinese return address. I have ordered from Amazon before, and had them delivered, but this came without my ordering anything. Amazonprime keeps trying to get me to re-up with them. We have told them no multiple times. When I opened the package that came recently, there were seeds in the package. All of the information they have on us is correct. The description of the contents says "headwear."

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