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Amazon Reports & Reviews (939)

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I received a email thanking me for the order of my new OnePlus 9 pro 5G android smartphone. Item total: $999.99

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Received automated phone calls approximately every 30 minutes for hours, recording stated it was Amazon calling about an unexpected $7000 charge on my account. This was our house landline. I do have an Amazon account, but I’ve never used that phone number for it, I’ve never been contacted on my email as per Amazons usual policies. I did go into my Amazon account, did not see any flags, and I proceeded to change my Amazon password. They were extremely persistent. The next day, received three more Robo calls. I finally pressed 1 to “speak to an Amazon representative.” When a human with an accent answered, they asked how they could help me. I stated Never call this number again, I know you aren’t Amazon. They hung up without a word.

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Robo call supposedly from a local number - which I later called and a recording said the call could not be completed at this time, but the original caller said Amazon was going to charge my account $999 for a new cell phone but they suspected it was fraudulent so I should push 1 to talk about the situation or push 2 to allow the charge to go thru. I pushed one and some woman started asking questions but I told her I couldn't hear her and would call her back if she would give me a phone number, she ignored the request several times so I hung up. Second time for this scam, first time I didn't push any buttons and the phone cut off.

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I received three phone calls on my landline Friday September 10th from Amazon. One call today. I was expecting a phone call and answered. I do not have caller ID or their phone number. It sounded like an actual person. Not a recording. I owe $1499 on my Amazon account. I don't even have an Amazon account. I wish these calls could be stopped. I wanted to report the scam.

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Received several calls stating that a purchase of $1499.00 was added to my account. Wanted me to press 1 to verify purchase!!

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calls endlessly claiming there is a fraud charge on our amazon credit card

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- Austin, TX, USA
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Told him to stop calling and to remove our number and I knew it wasn’t Amazon calling me. he said he’s going to call everyday because he likes the sound of my voice. So I said I’m going to report this number to the police. He said “it’s not illegal to talk to a sweet lady like you”

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Got a call from Mark Wilson said from Amazon that my account was hacked last night and being charged $399.99 on my visa card for a apple I pod unless I got on to my Amazon account for him to delete this charge obviously i didnt do it.called my card company put a hold on my card not first time

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Received text saying I may have unauthorized charges on my Amazon account. Ended up buying 6 Target Gift Cards for $500 each plus giving them a lot of my personal information. Being that I'm over 80, I became very flustered and confused.

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- Tempe, AZ, USA
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There is a scam where someone calls and tells you someone has purchased items from your Amazon account and the prompts you with numbers. Then they ask personal info. Don't give it to them. Check your Amazon account yourself. They don't call you for a discrepancy.

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- Cleveland, OH, USA
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I received another scam call on my home phone from Amazon. I was expecting a call so I answered. I do not have their phone number. Mentioned $1000 purchase on my credit card. Press one to talk to an agent to cancel the order. Press one was also for additional information. I did not press one. I hung up.

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- Cleveland, OH, USA
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I received a scam call from Amazon. It was a message on my home answering machine. I do not have the phone number or caller ID. $390 was charged to my Amazon account. I did not call the number back. I don't have an Amazon account.

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- Bay City, MI, USA
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Caller said their some susceptious activity on my Amazon account.I then hung up knowing they are lying.Amazon does Not call you.

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- Eveleth, MN, USA
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Call on cell phone saying I owed money for something on Amazon. I do not. I hung up.

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Person is pretending to be Amazon support. After contacting over 100 times I was never able to get a name or able to speak to a supervisor. Eventually my phone calls were answered with the greeting, “**** ***”

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- Columbus, OH, USA
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I got an email from Amazon, Raymond Durrberry, Global Customer Team saying I bought a Huawei Smart Home for $989 and told me to print the email and keep it in a safe place. It has a reference number, and if I have any questions about the transaction to call 800-946-0925. And "Thank you for shopping". The delivery date is 8.21.21. It has an Amazon logo on it.

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I received a package to my name and address from Amazon but I did not order the item. The item was light phone charger wire, not a real branded charger wire but a Amazon basics one.

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They said I had a fraudulent charge on my Amazon account for a phone they used another phone and location for 999.00 asked if I had family in Dayton Ohio then when I said no they said ok we will remove this charge from it account u need to open up play store and download any desktop remote access ik then they where trying to take control of my phone to try and collect my information on my phone like my social or my credit cards I use to make purchases on my phone

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- Saint Louis, MO, USA
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Caller phones to confirm an up coming delivery of a package from AMAZON. They try to verify payment information to ensure proper delivery. I do not have an AMAZON account nor ever had one. As soon as I give the phone to my daughter, the caller hangs up. I get at least two calls a day, EVERY day. This is no annoying.

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- Hearne, TX, USA
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Consumer was called from an individual claiming that they had the latest smartphone ready to deliver to her she just had to provide authorization through her computer. She just had to log in and give them access. Consumer refused and hung up.

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