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Amazon Reports & Reviews (926)

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Person is pretending to be Amazon support. After contacting over 100 times I was never able to get a name or able to speak to a supervisor. Eventually my phone calls were answered with the greeting, “**** ***”

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- Eveleth, MN, USA
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Call on cell phone saying I owed money for something on Amazon. I do not. I hung up.

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- Columbus, OH, USA
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I got an email from Amazon, Raymond Durrberry, Global Customer Team saying I bought a Huawei Smart Home for $989 and told me to print the email and keep it in a safe place. It has a reference number, and if I have any questions about the transaction to call 800-946-0925. And "Thank you for shopping". The delivery date is 8.21.21. It has an Amazon logo on it.

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I received a package to my name and address from Amazon but I did not order the item. The item was light phone charger wire, not a real branded charger wire but a Amazon basics one.

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They said I had a fraudulent charge on my Amazon account for a phone they used another phone and location for 999.00 asked if I had family in Dayton Ohio then when I said no they said ok we will remove this charge from it account u need to open up play store and download any desktop remote access ik then they where trying to take control of my phone to try and collect my information on my phone like my social or my credit cards I use to make purchases on my phone

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- Saint Louis, MO, USA
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Caller phones to confirm an up coming delivery of a package from AMAZON. They try to verify payment information to ensure proper delivery. I do not have an AMAZON account nor ever had one. As soon as I give the phone to my daughter, the caller hangs up. I get at least two calls a day, EVERY day. This is no annoying.

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Told there was activity to my Amazon acct.

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- Hearne, TX, USA
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Consumer was called from an individual claiming that they had the latest smartphone ready to deliver to her she just had to provide authorization through her computer. She just had to log in and give them access. Consumer refused and hung up.

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- Temperance, MI, USA
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Received a phone message on Wednesday 11, 2021 at approximately 10:30 am . Caller said a purchase on Amazon for $349.99 was charged on my VISA. I was instructed to ignore this message if I had placed this order but if I didn't, I was to call Amazon support at 217-262-0939. I checked my Amazon account and my VISA statement and saw no such purchase was made. I did not call this number and erased this message.

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- Cleveland, OH, USA
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My husband purchased a product on amazon. I received an email from the scammer, saying they were with the manufacturing company and there was an automatic renewal to send 12 cases at $1,200. I called the help line and they said he must have hit auto renewal by accident give me the IP ADDRESS so we can take care of it. They also wanted my credit card information to verify the purchase. I just hung up because I will not give out my information. They keep calling me stating that it is from Amazon account recording. Calling about fraud activity. I just hang up because I don't have an amazon credit card and I don't want to give information to scammers.

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- Belton, TX, USA
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Pre-recorded message said they were Amazon and that there was an $800 charge charge on my account. Dial the number back from another phone and got a voicemail for a lady named Rebecca

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called house phone stated that a i phone was purchased through amazon useing my checking and i needed to go to my computer and go to the sight they tell me too and they will help me figure it out.They refused to give me the amazon call back number and i hung uo.upon calling number back it came back to a company credit q

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Claim they are calling about a $900 phone purchase being mailed to Maryland from my Amazon account. I pressed "1" as suggested by the recording and a woman with a definite accent said she was from Amazon. Why is Amazon calling me!?! No money was exchanged nor did I answer her. As soon as I heard the accent from ?India?, not sure, definite accent and female. I gave no information. Just hung up and checked to see if anyone is being scammed by calls for phones purchased from an Amazon account.

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- Cleveland, OH, USA
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They were calling to confirm autorenew my Amazon membership for 39.99 which much higher than I have ever paid. In order to stop this I had to talk to someone and provide info at which point i ended the call

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- Saint Louis, MO, USA
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They stated that an online purchase had been made and I should contact them if this information was not accurate by calling the following ************. I spoke with an individual who then tried to have me access my personal information to cancel an order which I had already informed them I had not authorized or made. The call was ended buy me disconnecting.

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- Columbus, OH, USA
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I got 17 calls from Amazon before 6am this morning. I don't have an Amazon account.

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- Cleveland, OH, USA
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Calling from amazon stating someone was tryng to get into my account.

Asked if i got giftcard. I was not sure what they were talking about. I ended the phone call.

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- Addison, PA, USA
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I received a text from “Amazon” giving me an order number for a purchase. Supposedly I purchased an iPhone Pro and it stated that I will be charged $899.97. The thing that got me was the very last sentence of the text says “ call 855-***-7501 if not done by you. I’ve been a Amazon customer for many years and I’ve never gotten a text. They send me emails and never have they said at the end of an order confirmation if this wasn’t you call this number. When I looked up the number the text was sent by it comes up as a personal cell number with a name and an address which is not the Amazon company themselves. Total scam!

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I've got a few calls from a rep from amazon saying my shipment is ready to be delivered. They said it would be $1005 for the shipping so I just hung up and called my credit card company to make sure everything was good. I have not made any purchases from amazon.

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- Cleveland, OH, USA
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I got a call this morning. They said they were Amazon, and I had ordered an Apple Ipad for over $1000. They wanted my account information and I would not give it to them. Then I hung up and called the real Amazon and they said there was no record of an order. Next, I called my bank to alert them.

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Amazon Contacts

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Phone:
+1 (877) 325-1349 0 0
+1 (272) 359-5333 0 0
+1 (206) 426-4516 0 0
+1 (412) 464-4408 0 0
+1 (412) 464-5501 0 0
+1 (412) 464-7474 0 0
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