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Amazon Reports & Reviews (939)

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Scammers call from fake US phone numbers all over the US; they claim that $599 + purchases were made to your Amazon account using the card you have on file. To have the purchases removed you must download an App to fill out a return form- what ever information you give them they will take and make purchases for themselves. These scammers spoke with accents like they were for India.

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- Falls Of Rough, KY, USA
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Someone called and said I had a $499.99 charge to my amazon account. They wanted to verify that I ordered an iPad. I asked for an order number and then the call got disconnected. When I called back, they wasn’t able to provide an email address associated with my amazon account, or the order number. The lady said that was unavailable, but said if I gave them my checking number they would refund me the money. Obviously a scam, but I called amazon customer support just to be sure, and they confirmed no charges have been made to my account.

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- Terre Haute, IN, USA
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I received a call from a Georgia phone number stating that a suspicious charge for $1300 Microsoft laptop on my Amazon account was stopped. I immediately hung up. Later that evening there was an attempted charge to my debit card for $1300 from Microsoft. I immediately called my bank and froze my account.

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I received a call from the number provided stating that there had been a $700 suspicious purchase made on my Amazon account from Ohio. I checked my account and did not see any purchases other than ones I made myself. I informed them that I knew they were scammed and they hung up. This happens a lot in regard to Amazon purchases.

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- Oceanside, CA, USA
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Reward scam

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- Oceanside, CA, USA
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Re: Update Required ! On-hold payment information and all pending order(s)

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- Miller, MO, USA
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I don't have an amazon account and they are saying I owe them money. $785.00. They have called me from different numbers seven times in one afternoon.

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- Philadelphia, PA, USA
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This is the 3rd call I received from Cameron Grimes (215-432-6564) stating my amazon account was on hold due to suspicious activity & a $1400.00 dollar purchase of an I-Phone 11 on my Amazon Account! I pulled up my account yet again & asked this person where is the purchase on my account since yet again, it's not showing up on my account & he stated it was removed & hung up on me again! This is appalling that I get quite a few callers showing on my caller ID that it's a law firm, school etc...but it's a scam. Something has to be done about this as I'm sure they get through to innocent people who don't know any better & give up their information!

Thanks in Advance!!!

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- Terre Haute, IN, USA
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I keep receiving phone calls saying that my Amazon account has charges on it for either iPhones or other electronics that are high dollar. The number that shows up on my cell is either a 800 number, an unknown number, or an individuals number with area code and name listed.

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- Oak Grove, LA, USA
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SAID MY CARD WAS CHARGED FOR A DISHWASHER ORDER ON 6/22/21...NO DISHWASHER HAS BEEN PURCHASED WITH THIS CARD. WANTED ME TO CALL 844-722-9292 FOR MORE DETAILS

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- Yulee, FL, USA
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#AMAZ0N686: Thank you for placing an order for iPhone 12 Pro. We will debit $1299 from your attached card. Call us for any assistance +18572991392

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- Indianapolis, IN, USA
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The guy used The name Mark Nelson. He called me from 4 different phone numbers. Wanted me to purchase gift cards for $500, then he wanted me to deduct $1500 from my checking account which did show that Amazon was putting the money in my account. He’d send me to different stores. He said he’s trying to secure my devices from hackers. That just seemed weird to me.

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- Alexandria, LA, USA
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On June 17, 2021 at 10:40am I received a phone call from number (786)218-6857 My Caller ID displayed the name Farina Ninfa. When I said “Hello” a recorded message said it was a call from Amazon regarding my account. That my account with Amazon was being used by a fraudulent source located in Ohio, for trying to purchase a gift card for $700. Then it said to speak to an Amazon customer service representative, Press 1. I did not press 1 however, and I ended the call. This is not the first time I’ve received this scam Amazon call playing the same exact message, but the amount being charged to my account was a different amount the other time. Curiosity got the better of me last time it called and I did press 1. Seconds later a person with a very heavy foreign accent got on the line and preceded to impersonate an Amazon employee. He knew my name already without me having to provide it, and he was trying to convince me to get on my desktop computer to get on a “secure” website address by following his directions so he could talk to me to walk me through how to stop this purchase from being made on my account. That the secure web address allowed him to be able to view everything on my computer screen at the same time as I did and we would fix it together because he was the professional Amazon customer service representative and received special training for this specific situation. ?? I ended the call immediately and wrote down his information but did not report it at the time because then we were hit by Winter Storm Uri and lost all power. :(

This is truly a devastating scam because people who are not computer savvy have no idea how dangerous this is and the people calling from “Amazon” sound very convincing. As well as when you go to search engines like Google, and search for, “Amazon Customer Service Number” the results that it provides are also fake scam websites, and click bait ads that bring you to false information and fake numbers for Amazon. And THAT is really really scary! I really hope that this organization can be brought down and criminal charges for all the mayhem, chaos, and devastating financial stealing they are doing in the name of Amazon. I can only imagine how many people a day they trick into believing they are really helping them prevent an unauthorized purchase when in actuality they are stealing all their information. This is very sickening, and heartbreaking.. I truly hope justice prevails!

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- Columbia, MO, USA
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Was contacted by text stating that my Amazon account had been hacked. Asked that we go to a local business and purchase gift cards and they would credit our account. These were in order to stop the hack in process.

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- Sioux Falls, SD, USA
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I receive a call from Amazon (Allegedly) stating that I had a charge on my account for $1.200.00 (approx & not sure of the item) and he wanted to verify that I had ordered the item. I told him that I had not ordered anything from Amazon in some time. I sign on to Amazon and determine that there was no order pending. He told me that 'it was because he had blocked it. That's when I told him I would contact Amazon to determine what the problem was. he repeatedly told me he could take care of it and all I had to do was change my password and all would be fine. That's when I hung up. He called back 3 more times The first was from Quest Systems and the last 3 were from Homestead, Fl. I talk with Amazon and she told me that there were no charges since May, which was correct.

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- Wichita, KS, USA
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It said my Amazon account has been locked because the billing information I provided does not match does not match the information on file with the credit issuer. If asks me to verify the billing name, address and phone number stored on my credit card. It states if I don't complete the process within 3 days, all my pending orders will be canceled.

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- College Station, TX, USA
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They call an individual stating they’re from Amazon and that somebody has hacked your account for over $1000. They are trying to have you set up an anti-theft deterrent on your computer and gain your information. Don’t do it!!! I contacted the official Amazon and was reassured they would not call like that my account was fine.

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- Cleveland, TN, USA
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Will receive the call and auto-recording says a fraud charge coming from ** in the amount of over $700 is being used for Amazon acct to call them back or press one to speak to a representative. I called Amazon to confirm and they said it is a fishing scam. Not to give ANY info. I am getting back-to-back called all day from a new number because I keep blocking numbers.

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Was called by a person claiming to be an Amazon representative by the name of Victoria Blair with an ID #LM6594. In reference to an order totaling 1,500 dollars for a computer and iPod that I did not order. It would have been delivered to New York. Once I told her I didn't place an order and knew of nobody in New York, she Said she would stop shipment. She asked did I live with anyone and did someone else place the order from the household. She asked did I drive. She then told me not to use my phone and cell phone because they might be listening to the phone conversation since they had all my information. She then said she would call next morning. She did not so I called Amazon only to find out she didn't work there. Amazon stated they would NEVER call customers regarding shipments. I received 5 calls from different local numbers with actual business names from the scammer. These business names were M.R. Williams and General parts Inc. She called back and wanted to discuss what we talked about the previous evening. I told her I would not discuss anything further until she gave me a number to contact her and verify that she was who she was claiming to be. she stated she would not be asking me for any card numbers. To which I said, I would not provide it anyhow. She said hold on and let me get my manager and she never returned.

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- Oak Park, MI, USA
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Caller identified himself as a representative from Amazon. There was a charge for a IPhone for over $1000.00. My account was frozen till the issue was resolved. Had a few words for him and hung up. Later dialed the number, a woman answered, I said a few words and hung up. Calling back, the call went to voicemail.

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