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Amazon Reports & Reviews (915)

Received a call asking if I had made a purchase from Amazon for $1500. When I said No, they said ok I can help you. They had me download an app where they could assist me by putting the money back into my checking account (this app allowed them to see what I was doing). Red flag my online purchases are paid by cc so why would you put it in my bank account. However, they were very persistent saying they were only helping me. They went so far as taking me to bank zeller account where I could transfer $ to them. They gave me a name and gmail account to transfer the money. They said they were only helping and you had to do this to get your money back. Even thought I keep saying this just can’t be right - I fell for the scam. FYI, Amazon never makes a call asking if you made a purchase. I had to change my Amazon password, cancel my credit card and close out banking account. Because I had actually approved the money transfer through Zeller via my bank account the bank could not refund my money.

If you get an email like this don't call them! It is NOT from Amazon and when you call they just want to get your information so they can purchase online items. The guy cussed me out when I told him I thought he was trying to scam me.

Your Invoice Details

12:48 PM (1 hour ago)

to me


: Thanks For Your Order


Order Confirmation # A01-4125-21567139

Your order is on the way. If you need to return an item from this shipment or manage other orders take further assistance with your order.

Please Call Customer Service +1.(866).418.-.1281.

Order Summary

Arriving Date:

Friday, December 3

Your shipping speed:

FREE Delivery on eligible orders

Your package was sent to:

James Wilson

394. Wildrose. Ave,

San.Antonio,.TX .78210

SAMSUNG 55-Inch Class QLED 4K UHD Dual LED Smart TV with Alexa Built-in

Item(s) Subtotal:

Express Shipping:



Order Total:


If you need any assistance or you wish to modify your order or change your payment method, Please note we cannot void this order after 24 hours from the date of transaction So if you have any issues with this order please connect with us soon to avoid the dispute.

Please reach out to us at +1.(866).418.-.1281....

Please note you have 2 days to open a dispute in the resolution centre as we can not void it after the given time frame.


Billing Team


Thank you -------------------------- 0rder 5523789234 ----------- # SX3-DCBT-I9W873

I try call Amazon. I got this number online. Called and they said someone try buy a iphone for 499.99. so now they want me to buy a gift card to fix this problem. They downloaded stuff into my phone.

I received an email stating that m account has been locked and all pending orders have been halted because the billing information did not match the information on file with the card issuer.

Consumer was contacted by phone saying they were Amazon and that his account was hacked. The person on the other end sounded foreign and said his name was Mark Nelson. He said to consumer he wanted to set up a trap to catch the hacker. The guy wanted him to send $999.99 as bait. He wanted consumer to send bit coins first. Then the scammer told consumer to go to the bank in person to draw up the papers.

The bank manager is the one who told consumer he was being scammed.


Order Confirmation


Thank you for shopping with us. We'd like to let you know that Amazon has received your order, and is preparing it

for shipment. Your estimated delivery date is below.

Your estimated delivery Time

Within 24 Hours

Your Shipping speed:

Next Day Air

Your order Will Deliver to


851 Heritage Road

Visalia CA-93291


Order Details


Placed on : Tuesday

HP 15 Laptop, 11th Gen Intel Core i5-1135G7 Processor, 8

GB RAM, 256 GB SSD Storage, 15.6" Full HD IPS Display

Windows 10 Home, HP Fast Charge, Lightweight Design

(15-dy2021nr, 2020)

1Year Limited Warranty.

Visit the HP Store


List Price $659.99 Details

Price: $629.00

You Save $30.99 (5%)

Order Total: $629.00

If you have not placed this order, please call our Fraud Protection Team:+1 (833) 246-4354

Thank you for shopping with us

Uness otherwise noted,items are sold by LLC and taxed if shipped to Kansas,North Dakota,New York, Kentucky or Washinoton. if your order

confains one or more dens from partner may be subedun & ale arlacalsaes lax depend n

on the state to which the lens ben

shooed Learn more abouttay and seer informaton


The caller identified themselves as "Amazon", and asked for my authorization of a ~$740 bill, which I never submitted to them. I haven't used amazon in years.

This is the second time I’ve got a phone call saying that my Amazon account had suspicious activity and an iPhone 11 was purchased they put a hold on it in an effort to try and get all my information so that they could then use my identity and credit card information later

The message says unauthorized charge on your account please contact Amazon customer Care representative thank far they have used 10 different phone numbers that I have kept track of

I was contacted by Amazon and said that I owed them $1,537.35 even though I've never had an Amazon account. They said that if I didn't pay that fraud charges would be filed against me. A woman told me that I could pay through two Wal-Mart gift cards to have the charges taken away. I bought two Wal-Mart gift cards, one for $500 and the other for $300. I took photos of the cards and send them to her. She gave me her employee ID number and my case number. She never called back after I sent the money.

I was contacted by phone from a girl, Jasmine, who claimed to be with Amazon. She even gave me her Amazon employee badge number (AM22074081). Said my account had a suspicious charge. She had given me the names of people who tried to hack my account. David William and Robert Jordan. 1201 Highway Drive, Santa Clara Calif, 92705. Not sure if these are real. She transferred me to a man. His name was Hector and phone number 646-965-6161. Another man also got involved a little later. His name was Jason and was portrayed as a Sr account manager for Amazon. His number is 206-426-4516.

In order to clear the charge to my account, they had a little program pop up and asked me to enter the cost of the charge. I entered 400 but the program changed it to 4000. Now it was portrayed as a bad problem. They found the last 4 digits of my bank account. Not sure how that was done. They also had a screenshot of my checking transactions, which looked like a screenshot, but had the existing balance at the time. (Note: They advise me they had the accounts open for transacting to and I was not to go open them or other problems would occur.) To “fix” this problem, I would need to correct it by buying gift cards. This was done.

The next day I received phone call from Jason. He stated he was a Sr account manger for Amazon. He was contacting me to help correct the accounts. He told me I was going to be compensated for all the issues I had. The amount was to be double of the “mistake”. It was not a simple fix. Their account was a business account and mine was a personal account. They monies could not be transferred directly. I would have to buy gift cards to give to them. They would then apply that to their account and then transfer the amount back to mine. That would then clear the matter up. This was done.

This did not happen.

Since this time, I have received calls from Jasmine and Jason.

I once again had a call left on my phone saying that they were Amazon and were charging my account with $110 and putting it on my account number. I do not have an Amazon account, I don't even know who Amazon is.

there is a scam company that is using amazon as their contact name sending emails saying that the customers account is being suspended unless they verify their information. When the information is put in the individual or individuals are charging the cards in different states and different companies. This particular account they hit belongs to a veteran and it is against the law! They need to be shut down and prosecuted and put in jail!!! we are willing to press charges stand up in court anything need to bring them to justice! They use emails and have attached invoice templates that appear to look real. [email protected] [email protected] is the email information, ?????????????????????account@amazon??.com????? ????

Telling me that someone had just made a purchase on my amazon account. Called 3 times within 1/2 hour. 412-464-4408, 412-464-5501, 412-464-7474 are the 3 numbers they were calling from.

Claimed to be Amazon Support, claimed my E-mail account had been hacked by Chinese hackers. In the 1st place, I purchased a protection plan from what I, at the time, assumed was MSN Tech support about a year ago. I purchased a 5 year plan. I am now pretty sure that I was scammed at that time (don't trust google search phone numbers). At any rate, IF I paid for 5 years, I should not be hacked anyway.

Supposedly a charge to my amazon account for an iPhone the calls are usually listed unavailable but today it came from a George Davenport (719)744-4005 @0956 on 10/22/2021 and again at 1201 from 7197442211 no name

Stated a very large purchase was made on Amazon using my credit card. Press 1 if i did not make the purchase.

The call said, Hello this is Daniel from Amazon, someone has been messing with your Amazon account and your name is attached to it and the is an amount of $1499. that is due on this account and I need to collect this amount today. The call was made from a local number her in Ava, Missouri *************). I called the number and got an answering machine so I left a message and told them what had happened so they would know that there phone number had been compromised. I have reported this to the Do Co Sheriffs office, the attorney generals office and updated her phone number on the no call list here in Missouri. She also received calls from 6 other local numbers all starting last night, October 11th, around 5 pm and continuing through this morning before 11:30 AM, October 12th, when she called me crying. The other local numbers were either disconnected, no longer in service or the call could not be completed as dialed. Yes I did call all of them back. I was mad. The following are those numbers: 4************ ********* ********* ********* ******** *** *************

Received a text message stating oder for Samsung Galaxy for $924.99 would be charged to my card. Not you please call 18334456677. Upon calling this number, a man with asian accent answered. Asked me my name. I gave it to him and he stated he would check my account. I informed him I have no account with Amazon. He then stated he would assist me in identifying "the hackers". He asked me to go to Play Store and download. I refused, and told him, "not downloading anything and he is to remove my phone number immed. He terminated the call. I called this number again and this time a woman answered, again with an asian accent, informed her of my prev call and that I needed them to remove my info. She too terminated the call. I called the number again; this time the first guy answered the phone again. I told him of my prev two calls and this would be the last one. I informed him I would be reporting this phone number as well as a copy of the text message to the BBB. He stated we are legit business and he just needed my information. I again refused and this time I terminated the call.

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