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Rocket Commerce

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Rocket Commerce Reports & Reviews (698)

Hi, I see that I'm not alone. I ordered silicone lids on May 19, 2020.I received a confirmation email and a # 394BBB86AD. On May 20, 2020 my bank was charged
11.97. Can I do anything about this, my email is [email protected]

+5

I actually got my lids (they work great), but I order some charging cords and have not received them as yet. Can't contact them!

Same here. I did purchased silicone lids for 29.99 and UPS shipping fee 9.99. But then it says order incomplete? and they charged me still and took payment!??

Ordered a “super charge” charger with a wall base and an extended warranty. What I received in the mail in its stead was a tiny, cheap, Bluetooth speaker. Googled it and the price was about $5. Couldn’t trace the tracking, just annoying. HUGE SCAM. AVOID THIS COMPANY

My name is Lillian Herrington, on 4/20/2020, I ordered 2 sets of Magic Lids. My order # 8390E927FA. The total price was $29.93. This was charges to my credit card. Today I have not received my merchandise not have I received a response as to what the situation is after several contacts. The last tracking date that I could see was 5/12/20 coming from China. As I now notice, there is a code RV403639116CN which means expired. I want my money back and this Co. to held accountable for stealing.

+1

FYI - thought this was a scam too ?
However, If you ordered through “rocketcommerce.com” they are tardy delivery stated 2-5 weeks.
After 8 weeks my lids arrived in Canada, posted from UK & they are really good ?
Unfortunately a week ago, I registered a dispute with VISA & received a refund of $36.91.
Typing this while in a two hour queue to reinstate my credit card payment ?

I ordered power chargers on June 22, 2020. I just got a call from them. The products comes from Overseas and due to the pandemic, are slow to get here...be patient.

+2

Facebook needs to remove these scam artists.

I ordered magic silicone lids, buy 2 get free 1 with free delivery on June6, 2020. But they took my money, $52, first without confirmation letter. There is no way to contact or trace back with tracking number they gave. This is a SCAM!

+2

We ordered the same on the 23rd May. You get all the usual confirmation e-mail with tracking number that doesn’t work, they take the money then nothing. This is a scam and I think it is disgraceful that Facebook where we saw the advert allow this to go on.
We will as a result never ever buy anything from a advert on Facebook.
Trying to reclaim via bank but don’t hold out much hope.
Do not deal with this company.

i was charged twice $49.95 @ 2$ id like refund did not order

placed an order for silicone lids on 6/30/2020. It was posted by Rocket Commerce on my credit account on 17/6/2020. I have never received an order confirmation or any correspondence whatsoever concerting the purchase.

I PLAN TO LOOK THESE COMPANIES UP FIRST, BUT I PLACED AN ORDER ON JUNE 15TH AND HAVE NOT RECEIVED MY ORDER. I WENT TO CHANGE MY ORDER, AFTER PLACING IT, MONEY WAS ALREADY TAKEN OUT & IT WAS SUPPOSED TO BE FREE SHIPPING AND I WAS CHARGED FREE SHIPPING.

I ordered 3 Forever Sponges on 4/30. Never received a confirmation email. My card was charged the next day of course. Still have not received my order. I just disputed the charges with my bank.

I ordered 3 sponges in April it's now July and I still haven't recieved them. They sent a bogus tracking number in an email saying they had been shipped in May. No way to get in touch with customer service. DO NOT ORDER FROM THIS COMPANY!

I ordered 3 charger cords from this company but never received them. After about 3 weeks I got an email With a tracking number my cords were on the way. That was on July 7th. As of today July the 13th I have still not received the cords and I could not track the shipment based on the tracking number they provided.

+3

I bought a Super Charge cable via an ad on Duolingo app. Took my money straight away but have never received email confirmation or product. As there was no mention of the company name before purchase there was no way to check their rating. Only found out it was Rocket Commerce from the transaction on my credit card. Felt sick when I googled and saw all the terrible reviews/ratings and complaints. Why is this company still allowed to operate and why are Facebook, Duolingo etc helping them con people?

+4

I ordered phone chargers, they took two separate amounts out of my bank immediately. Never recieved any info. Sites need to check who is advertising on there platform, as these are obviously a scam site and earning alot of money from innocent individuals.

+1

I ordered several items and still not gotten my product but they took my money

I ordered and paid via Paypal for Miracle sponges on June 6th/7th I have neither been contacted, received or been able to find site since.

I ordered Miracle Lids--buy two get one free--so worried now. Have yet to receive a confirmation email as was stated I would. I was charged a total of $29.93 ($23.94 for the product and $5.99 for shipping. I am gonna contact my back to stop payment.

+1

I ordered a phone charger and by time they didn't send me a confirmation email I went to cancel my order they already took my money off my card and now there is no way to get in touch with the company. Me being one of 293 complaints I don't understand why that website is still allowed to operate.

+5

Maria Ramos.I ordered charging cables on 06/24/20 and never received emails confirmation and shipping . Send three email with a response both times of.and I spend 23.94, $9.99, $ 13.94, and they changed me $10.00 more

I have 3 charges on my bank account totaling around 50.00 I have never been on their sites

Ordered charging cables and never received. Emails confirmed purchase and shipping. Tracking is “US UPS”, however tracking number doesn’t exist in UPS system or USPS. Sent two emails with a response both times of “ We received your email request! Someone from our team will get back to you as soon as possible.
Thank you!
BIG SCAM!

+2
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