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Cash App Reports & Reviews (214)

Victim Location 76306
Type of a scam CryptoCurrency

There was a hold on my boyfriends cash app account so someone reached out to us claiming they were an employee of cashapp and they knew how to resolve the problem. They stated that they could do peer to peer payment to get the hold off by having us download an app so they could see our phones and walk us through everything. They used my account to have money sent to my boyfriends account claiming it was cryptocurrency and not from my bank account. As soon as the transactions were sent over to my boyfriends account the scammer linked there card to his account and the money was withdrawn instantly. As so as i asked to speak to the manager the person got really defensive and hung up on me. This has been since may the incident has occurred. I have filed police reports and i have contacted cash app daily. They won’t do anything or help me. Over 2800 was stolen from my account.

Victim Location 37013
Total money lost $319
Type of a scam Bank/Credit Card Company Imposter Scam

Someone hacked my cash app and stole money from my bank account $319 , couldn't get in touch with cash app and my bank denied my fraud claim

Victim Location 23224
Type of a scam Phishing

They told me once they explained to me how to transfer money from one card to another I had to send them the full 1,500 dollars so they could approve it or they would cancel my card and I would never be able to own another cashapp card to get my 1,500 dollars

Victim Location 97520
Total money lost $1,900
Type of a scam Phishing

I sent $ through Cashapp to my friend. He noticed his password was changed and received a text for support. He called and they had him download an app so they could “help”. The app cloned his phone and the $ got sent to someone named priyanka. Since then, the info to person sent, has changed back to my friend’s name.

Victim Location 45764
Total money lost $6,500
Type of a scam Credit Cards

I had a small dispute on cash app so I googled their customer service number. A man answered and claimed to be a cash app employee of Arabic decent (100% professional and believable) He then told me that we would have to create a dummy account to transfer the money I was calling about ($140) to be replaced and that I needed to transfer the money in my cash app account also because the account I had must be discontinued and have to open a new one. He then had me download an app called Quick Support, I had no idea what that was. Once I did he added a new card to my cash app account (US Bank) and proceeded in having me cash out the 4.1k in my cash app account to a man I don’t know. He claimed this was the dummy card. At this point I said I want the money back in my acct now and he said it can not be until we finish the codes and assured me that everything was fine(used a lot of technical talk that made me believe him, very professional). So next he had me enter 6 sets of codes (all withdrawals from my bank account in seconds for a total of 2.5k). At this point I was freaking out and had $90 left in my bank account and said I want to speak to a manager and he said he would have him call me back, he did. Once he did he said the money was stuck on the system and I would need to go buy two $200 Amazon gift cards in order to release the money, I did not. They called several times after that trying again to have me purchase the card and I have all the numbers they called from left emails to cash app and out of 1000 emails I got 2 responses:1 saying they would look into it & 1 saying my claim was denied due to the device used during the scam was a device that had been used before. I was on the phone with the scammer at the time of the scam thinking he was a cash app employee so obviously I was on my device that I used all the time on cash app because I regularly play the stocks. This has caused me tremendous problems. I really need some help here, this has caused me so many problems and stress. There are 2 more pages but it would only let me download one in the attachments below.

Victim Location 37847
Total money lost $1,999
Type of a scam Bank/Credit Card Company Imposter Scam

I sent 2 transaction using this cash app. The first $1000.00 and the second the next day of $999.00. My son received notice money was in his account, 2 days later his account was emptied. Someone changed his "cashtag" and unlinked his email address and took all the money. Have sent emails almost daily since June 27 2020. To this day...still no response via email

Victim Location 45439
Type of a scam Tech Support

My husband called cash app support who he thought was cash app support and they were asking him to transfer money over and send it to a unknown account because that was the way he was going to he able to get his money back. When basically they were draining his bank account clean and mine mine more then his. He kept saying he was going to give my money back and I had to do what he said. I believed him but it wasn’t true he scammed me for all my money.

Victim Location 95380
Total money lost $4,000
Type of a scam Bank/Credit Card Company Imposter Scam

My checking was was scammed four thousand dollars threw cashapp a female saying she was from cashapp that they sent me a code for varcation I told her no I didnt receive a code so she said she sent another one to me that I need to give her the code to make it was me ,I told her no again, she just hung up called bank but they said it was being process so they couldn't do anything until the money was taken out of the account, no one to call at cashapp email them was told to dispute the transaction and request the receiver to send money back

Victim Location 85339
Total money lost $350
Type of a scam Online Purchase

350 was requested back form my bank account and cash app stated there is nothing else they can do

Victim Location 63074
Total money lost $300
Type of a scam Credit Cards

Someone by the name Kea Jones stole $300 off my cash app like I was sending it to them I don’t know how or who they are . I can’t not get in touch with cash app to fix problem.

Victim Location 75789
Total money lost $584
Type of a scam Credit Cards

Consumer was attempting to transfer money on a pre-paid card to his cash app card. When he googled the number for cash app he found 360-351-4881. When speaking to them, they seemed to have all of his information and walked him through the process to transfer the money. During their second conversation he was contacted by a secondary number, 209-883-6115 but afterwards when he tried to call them back on this number it had been disconnected. This made the consumer uncomfortable and when he went to check the balance from his transfer he realized that the money was never transferred and that he was scammed by the person he connected at 360-351-4881. He has since contacted the bank connected to the other card but they seem unable to help with his situation.

Victim Location 33147
Total money lost $75
Type of a scam Phishing

FRAUD AND STOLEN MONIES FROM 2 SEPARATE ENTITIES

September 14th, 2020 I paid Madison S a graphic artist I found on Facebook to print my already establish designs on a hundred Face mask invoice #100 cash app $phyljay03 50% deposit 75.00 he never perform the services I tried to retrieve the money bag by Googling cash column them and in the process of the transaction money was taken out of my accounts Rodger Lee it was that late. I requested the $75 back from Mason he declined on two occasions. After calling the Better Business Bureau in North Carolina I was advised that the number that Mason gave me was not connected to a business what was actually a dummy number out of Georgia 678-835-7310 he is using the communication of a Gmail: [email protected] I was also told that the address that he use from Madison Graphics 964 High House Road Cary North Carolina 27513 was actually a FedEx Center I called them at 919-462-9660 spoke to the manager let him know what was going on got his email sent a copy of the invoice he has not gotten back with me. The young man that's using their address claims to be Madison Shirah.

Numbers I have a 302-524-7111, 360-351-4881, 844-977-9156.

The men that I talked to were of foreign accent (perhaps Arabic of Pakistan)one claimed to be Bryan John the other claim to be Keith Adams.

Free attempted to take $230 from Wells Fargo and it was not granted. The Chase account they took $97 out and put it back in. Then they took out $495 after was try to attempt to take another 350 and Shay Scott it. I have filed if I can play with both Banks and now I am filing it with you all there are two entities here that are committing fraud the people who are allegedly claiming to be cash at and the young man that who's taking money for graphic work and not performing it.

Victim Location 07103
Total money lost $4,500
Type of a scam Bank/Credit Card Company Imposter Scam

This so sad I got 5 kids these people is really good they take everything I had saved please help me this is really hard time for me out of work these people need to be stopped

Victim Location 37122
Total money lost $125
Type of a scam Other

On July 26 2020, I sent my sister-in-law 125.00 for some personal items for my 77 year old dementia suffering father-in-law. Once I sent it, my SIL said she didn’t get it. We went back and forth I said I sent it. She looked and had something like this leggggggegggg on her account. She immediately shut the account down opened a new one and I immediately requested a refund. She thought someone has hacked my account. I said I’m calling cash app right now. I couldn’t reach anyone by phone so I started emailing them. I was eventually told I couldn’t get a refund unless Jennifer my SIL release the money. I said she never got the money. So, she email them several times. She kept getting the same general email but assigned to a different name. So I started emailing them for Jennifer my SIL and I kept getting the same general email telling us to go to the personal icon click the box etc. I’ve /we have been emailing them back and forth since July 26. I’ve attached one example letter of what we’ve been getting since July. I have another email feed with 8 of the same type letters but it would not let me attach it. It’s Sept and I’ve decided it’s a 125.00 lost and lesson learned.

Victim Location 83328
Total money lost $6,980
Type of a scam Bank/Credit Card Company Imposter Scam

I watchrd as $6,980. Was drained from mt cash app acount and they have never bothered to refund the money and when I threatened legal action they closed my account due to fraud the deposit I received came from Citizens Mutual Bank

Victim Location 70810
Total money lost $199
Type of a scam Credit Cards

My boyfriend tried to access his account and it was closed. We tried contacting cash app and on google there was a number. We called the number someone answered and went through all the steps; So we thought. They said they needed another account to try and verify his acct by sending money. They took over my screen like they do when you have problems with your computer so we thought ok. Sent money to account canceled did it a number of times to check if everything was ok. My mother called me and said you must be shopping i got a call about possible fraud on your card. See i have it setup to alert. I said no not buying anything. Well went back to check my account just to make sure and they took $199 . When i called the number back it was disconnected. Tried again the next morning phone rang and gave a message stating this was a internet number which can be bought and used. Contacted bank and FBI and no one could help. I immediately unistalled cash app and out if $199. They took $600 out of his he unistalled it as well. All happened the day of hurricane Laura when the banks were closed. It seemed so real!!! So disappointed in cash app of course it was foreigners and you think its real since all technical issues are with them. Lesson learned done with Money apps

Victim Location 46222
Total money lost $249
Type of a scam Other

I looked up cash app support because I needed assistance. I was prompted to send money to an uknown Cash tag and told it was a test and my money would be refunded right back. I never received my money back the fake cash app representatives kept hanging up on me and had several excuses to why my money wasn’t refunded back to me. They stole $249 from me.

Victim Location 10314
Total money lost $15,500
Type of a scam Online Purchase

I came across an instagram at the time was sheltonpupkush and now it’s creblykushhouse and he said he was a licensed dispensary from Redding California. I had placed an order with worth $800 so he gave me these accounts to send money too cash app $tomash172 it didn’t work intitially so he tried one $jayeyana and that didn’t work. So we use zelle under the number 214-490-2066 as coffeeplug. Ok package was supposed to come to me to days later but the. Unexpected problem occurred that it needed special stamps so I paid another $750 to cash app $covid2019relief. That happened and this “contact” reached out to me with the number 424-242-5690. I waited for a package and when I went to contact Shelton he blocked me on Instagram, both numbers blocked me, and I couldn’t get any money refunded. Altogether I was scammed out of $1550. I don’t know what else to do

Victim Location 48033
Total money lost $200
Type of a scam Tech Support

I installed the Cash App on my phone, but I couldn't do some things. It wouldn't let me put in my bank account number. There was already one there which I was unable to change.

I called the number above and I thought he was talking me through the process. At one point, he said we would use a payment to "Larry Coleman". He said it was a dummy account just to make sure everything worked.

When I looked at my account after the call, the $200 I had in there was gone.

Victim Location 40503
Total money lost $650
Type of a scam Tech Support

I opened my cash app and noticed an incorrect bank account and routing number. The steps online to correct the issue were not helping me fix the problem. I googled "cash app customer support/service number." I called the number above and the man who answered introduced himself as cash app support. I told him the issue. He had me download "Team Viewer quicksupport on my iphone. Once I did that he could see everything I was doing on my phone. He then had me open my Chase account quick pay / Zelle and add an account by the name of "Andrea Banks" so that we could enter a "code." That code was "650.00." Then he had me hit transfer and then asked me to do it again for 952.00. Well the 650.00 wiped out my account. He stole 650.00 from me and would NOT transfer it back unless I had someone else go through the same process and send him $500 or go to a Walgreens and get a secured card for $500 and give him the code on that card. He was very belligerent and was yelling at me and my partner. We even recorded some of the conversation on her phone. I didn't know he was going to ask her to transfer $500 and by that time she had already downloaded and installed the Teamviewer Quick Support app and he could see what she was doing on her phone as well and could see her accounts. We have changed all of our passwords but I need my $650.00 back immediately! I have gone to Chase and had my old account frozen and created a new account. I sat at Chase for 3 hours trying to fix this problem.

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