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Cash App

Cash App Reports & Reviews – Page 5 (322)

I got scammed a month ago. My stimulus had come in on my cash app account. I went to the ATM to withdraw but it was invalid. So I googled customer service to get a new pin . Cause my pin I set up wasn't working. So the rep ask me to take a pic of my ID with my phone. And I did that, then he wanted my account number , my cashtag, routing number etc. Then I notice something strange. He moved my money from cash app to bitcoin. And that's when I lost it. I was yelling at him telling him to put my money back. He made excuses then he locked my account. Pretending that I locked it out when I didnt do anything. Days past still was making excuses. Also he put a cash tag under JORDAN KELLY. He also use that name as a email. He started calling me for more information saying that my money would be posted in 24 hrs. It never happened my account had $2,340.79...Then the 1400.00 stimulus came . And they took 700.00 of that. Cause I couldnt withdraw money off the card . Cause I couldn't get a pin . I tried calling cash app customer service they told me I got scammed. And they don't have no tech support team. So then I really knew then I got scammed. And they couldn't get my money back. I tryed calling IRS they told me they can't delete my routing and account number. Cause they were behind on stimulus payment. Unless I mail in a letter and then they will change or delete it. But it will take 3 to 6 months. But by then it would be to late I told her. Therefore it's been a month still no help from cash app after I called numerous tines. But I have my old account and routing number if u need it..... That he has access to that I have no control over. So please help me in any way I would truly be grateful if I can get my money back. I'm behind on bills and I'm facing eviction.

- Oklahoma City, OK, USA

Check your bank account frequently. The transaction will be to "cash app" and "fbpay" once they start they will drain your account dry.

- Avondale Estates, GA, USA

my cash app routing and account number has changed since I filed w irs back when they issued the first stimulus payment. Since then I

have seen where my 2nd and 3ed stimuls payments were sent to the same account number that has been changed at least 3or 4 times. I have requested over 5 times for support to get with my on this issue and for some reason I never received an email back as I have sent over 5 emails regarding this issue . I have never had an issue w CashApp responding to my emails , now when I finally see an option about the issue I'm having w the stimulus being sent the wrong account I still have yet to see an email regarding the issue. I am pregnant and homeless and I needed this money months ago . please help

- San Francisco, CA, USA

ON THURSDAY, MAY 27, 2021; I WAS SCAMMED OUT MY MONEY IN THE AMOUNT OF $689.00, FROM A FAKE CASHAPP APP/WEBSITE. AND CASHAPP THEMSELVES ARE NOT TAKING ANY RESPONSIBLITY FOR THIS VERY PAINFUL AND HEARTBREAKING EVENT.

ON LAST, THURSDAY AT 3:05PM; i CONTACTED WHAT i THOUGHT WAS CASHAPP SUPPORT TO WALK MY THROUGH HOW TO DEPOSIT MY ENTIRE AMOUNT OF $689.00 FROM MY CASHAPP ACCOUNT INTO MY CURRENT CHECKING ACCOUNT. THROUGH THIS PROCESS I WOULD HAVE ABLE TO PAY MY BILLS. TO NO AVAIL CASHAPP HAS NOT TAKEN ANY RESPONSIBLITY FOR THIS HORRIBLE ACTION. SEVERAL TIMES ONTHE CALL WITH THE FAKE REP HE KEPT ASKING ME FOR PERSONNEL DOCUMENTATION SUCH AS MY ID,ADDRESS AND DL ID, i WAS ASKED TO TAKE A PICTURE OF MY DL ID AND i FUSED GIVE UP THAT INFORMATION I KNEW THAT I HAD BEEN SCAMMED WHEN I CALLED ACTIONAL CASHAPP SUPPORT LINE AFTER 2.5 HOURS OF AWAITING FOR AN ACTURAL REP.

This person kevin marshal offered to send $2000 in exchange for me to pay $100 to received the $2000 when i denied the $2000 they stated that cash app will be taking the $2000 from my social security checks

- San Francisco, CA, USA

I was selling my wedding dress on cragslist and I had recieved a message from a gentleman in Georgia that was wanting to purchase the dress so I gave him my cashapp handle and email address and he said that he had sent my money over for the dress and then i recieve a email from cashapp saying that they cant release my money because i didnt have a business acount with them. Im attaching emails that will explain more. stole 200 dollars from me and claim they have no idea what im talking about

Someone from the "cashapp support" was verifying me to transfer funds to me for a friend. He had me download a support app and gave me directions to verify my account was valid. He said as soon as I transfer money to him he will transfer it back to me. Before I knew it he almost cleaned out the account. I tried to stop the pending payment but it still went through. He even texted me and called the next day to see if I cancelled it. If anyone calls to say that they are from cash app, hang up, it is a scam.

- Greensboro, NC, USA

I rent a truck from burger they refund my money on my cash app cash app said it was refund but never put my money in my account I sent them a message a woman Betty sent a massage about they never got it wen on my app show they did I wasn't only person cash app stole money from my name lattice brown cash app name mother of three phone number **********

I gifted my brother an Amazon Prime membership. He received an email from Amazon, asking him to click a link to proceed with his membership. This link took him to a web page that said his account was locked and he needed to call 1-844-855-1578. that's how the fraud begun.

The person who answered claimed to be from Cash App and said that Amazon was forwarding these cases to them for verification.

He managed to get into my brother's Cash app account, buy $1208 worth of Bitcoin and then sent it to himself. They tried to call again today on 1-808-999-9466, claiming that they wanted to help return the money to my brother, but he didn't fall for it.

- Coldwater, MS, USA

I was contacted by a friend to assist her to verify her account through CashApp . Supposedly someone from CashApp contacted me and had me set up a and download “Quick support” app so they can see that it was done properly . But as I thought she sent me a dollar a no as I was sending her back the dollar to verify her account , it did not show I sent her a dollar but showed on my end that I sent her 1900.00 but she swears she didn’t receive any of it and when I asked for the money back they were trying to send it from her account but she did not have the money so it kept showing “Fail” but she was getting emails saying she sent the money back but I was not receiving any money , then as the call progressed they sent some money but it was in pending status but said in order for me to get the rest I’d have to buy Bitcoin and send it to myself but I didn’t get it . I know I’m not computer savvy but felt I was taking advantage of and now I’m out the money and so is my friend .

I noticed charges from Cash App a few months ago that I did not authorize. I contacted cash app via email and they responded with asking for an extensive amount of documentation which I sent. They replied to my email requesting the same information. There was never any resolve. I requested to be contacted by a human and noone ever responded. Tonight I checked my bank account which is connected to cash app; and there is a transaction for $225 from cash app that I will take a lie detector test to prove that I did not initiate, authorize, or grant approval for from Cash App. I have canceled my bank card once again. Cash app has a breech of security. Cash app has access to millions of people's personal bank account information. The security within the Cash App brand is not secure to any extent. The Cash App brand is putting the privacy and financial information of people in jeopardy every moment that it is still allowed by law to operate. During a pandemic I should not have to have my identity, finances, livelihood compromised by Cash App who does not have any secure protocols to protect identity, financial, banking information from innocent consumers. Also, cash app having business in the uk allows people from the uk to gain access to us consumers banking and financial information when there are no realistic security, identity, fraud protection disclosures protecting us consumers who are being hacked by Cash App. Any feedback would be appreciated. Thanks for your time.

+1
- Monroe, NC, USA

I received money Friday morning to pay bills for my children and for helping a friend. Within 30 minutes 1,464 was gone. Contacted them about what happened. Answered all questions, and still claim has been denied. How? That doesn't make sense.

- Virginia Beach, VA, USA

Initially I was told that if I gave $300 I would get $3500, then I had to pay pvc fees of $500, then transfer fees of $1000. All of a sudden $3500 wasn’t available on $10,200. So I had to give another $700 to get that. Then there were cashier fees of $500, executive fees of $1000, agent fees of $500. Then I had a dispute fee of $800. Then I had to pay a late fee because I should’ve gotten my payment already. Then I had to pay fees because they had to split my payment $500. Then I had to pay fees for the system to complete my payment which were $1000 at a time. Then I had to pay author fees $3000 and I have yet to receive anything.

- Pittsburgh, PA, USA

I had issues with receiving a cash app, I tried contact the support number with no response. Went to login into another device, still an issue. Googled it online and put in my info and it stated my account locked out to call this number.18882061485– Fraud, do not call. They say they are cash app, resolved my issue and then scammed me, took my personal information, are committing identity fraud and stole 800 from my cash app. cash app, the real cash app says it’s legit. They are all Indian, and they are from the us and are stealing our money! These are the phone numbers!

I’ll put them in the image section. They had me purchase Bitcoin and stole it from me. I ha s the wallet I’d as well as screen shots. I sent cash app messages while they were doing this and they are saying this is legal and this can happen to us! $800 is a lot of money when we are going theu this pandemic. These people need to pay....

- Port Jervis, NY, USA

Hello my name is Jessica My cash app was locked on Thursday April 22 2020 and cash app told me it will take 24 hr to unlock my account.I waited the 24 hr and my account was still locked. So I called the two number I found for cash app the first one is 1800-969-1940 and I pushed one for someone to call me back and I waited then I called the sec number 1-850-706-5343 and a guy name skymaid and I told him what was going on with my account and he had me download an app to help me and four the last 4 days he has been calling me back to back telling me he was trying to help me unlock my account he had me buy 6300 dollar of gift cards that he said was going to go on my new cash app account I never dealt with stuff like this before so I believe him and now I have no money I'm out of $6.755 and idk what to do can someone please help me my email address is

*********************** my full name is ******* **** ******

- Redmond, OR, USA

My fiance' and I have Cash app accounts. He gets his paycheck directly deposited into his cash app account then sends it to my cash app because his card stopped and they have yet sent him a new one. We have done this transactions during the day and I pay the fee to have it transferred to my bank linked to my cash app. Wednesday around 3:13am Jeremy sent it to me. I kept checking it and it said it will deposit shortly, around 4:08am is when i received the email saying its available then 4:24 an email for confirmation code, same time an email saying my email was unlinked , my phone number unlinked, and my notifications unlinked. Those emails is what I read around 5:30 am when i woke up to check my cash app to see if it was deposited and i have a 2 bitcoin transactions equally the amount that was deposited at 4:32am and 4:36am bitcoin was withdrawn. But yet it showed on cash app my deposit wasn't available until 5:32am... I immediately contacted cash app support at 1-800-969-1940 it said call back during business hours or go on the app for chat support i did that and they said they would contact me shortly between 9am-9pm ET. I talked to someone at Cash app since no one was responding on chat she filed a fraudulent activity and said they will email me after the investigation and could take up to 10 business days. I finally got a response from the chat and they said they escalated my case and team is working hard to resolve it. I tried calling cash app this morning and the answering machine said they are not accepting calls because of the overflow of calls they have been receiving. I called back and the machine said a representative will contact me when they are available and hung up on me every time. I finally received an email saying first paragraph saying they want to figure this out asap and they will check my account and see what happened. Then next paragraph thank you reaching out. Based on the information which was hardly anything (because the fraud department wont contact me) they said there isnt enough evidence to file an unauthorized activity claim on my behalf. When yet they have an email of [email protected] on my cash app account when my email was taken off. They said i could contact my local law enforcement and they gave me a address and link. I also asked for a transcript of my session with them on chat support. They said they dont do that but will let the team know. What a scam and joke. the whole site is very phishy. They never give you a straight answer or there answer doesnt make sense. please spread the word to everyone you know and maybe we can get someone to help file a lawsuit against Cash app.

They catch you by doing transactions so you call to get refund. Then they send you through numerous verification and I was one of the stupid ones. They took all money from bank and in my cash app. To do verification. Then they keep telling you they need someone on your list you do transfers like payments. Then they tried to scam them also

- Granite Bay, CA, USA

posed as Cash App Agent, used name Mike Foster, Id #ZD110089, Cash app name $Dmiller and $mikehhsg, took $4,007.60 in cash, from my Cash app, and $3,483.35 in bitcoin. Cash app won't take any responsibility for "unauthorized transaction" because it was done thru a known device. iI shouldn't matter what device is used in the crime, I'm saying this was "unauthorized," it should be considered "unauthorized!" if you made an error in an account number and you sent cash to someone you didn't even know, could you not get that back? God forbid that to happen, but human error does accur?What happened to intent to commit a crime? This person clearly had intent to commit a crime, and he is attached a Chase Bank atm#4347 6980 3958 9119?

- Sanford, NC, USA

I thought I was getting my cashapp limit raised and I had two different cashapps so I thought I was just sending one cashapp to another then they changed my cash tag and my email and I can't access it anymore

they conevinced me I had money coming the took over my account

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