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Cash App

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Cash App Reports & Reviews (318)

- Alpharetta, GA, USA
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I've been with Cashapp for many years and have contacted them via email. But, when I couldn't send money one particular day....I wanted an answer right away so I'd called the 800# that is not only on the site but, on Google.

I'd called, they answer the phone "Cashapp support" (foreigners but, everything is these days, so I wasn't alarmed). They then have you download an app, send you a code, go into your phone, tell you to put your password in, tell you they're sending money to your account but will then remove it.

Once they'd put the money in once, then again....I said "YOU'RE TRYING TO STEAL MY MONEY". Of course they'd claimed otherwise.

Prior to me realizing this...they'd removed a little over 450.00 and about 285.00 but, not before attempting to steak 800.00.

I'd then hung up the phone and called my bank to stop it from going through but, it was too late for the first two.

They then had the audacity to call me back and to call my bank to tell them that I'm authorizing the money. I could not believe it!

They called me for about 5 days telling me that they'd give me the money back by doing that same thing. They wanted to take every single dime that was in my account.

That isn't the email address to cashapp, but it wouldn't allow me to put it in.

It is squ.re/cashhelp

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Someone hacked my cash app and stole money from my bank account $319 , couldn't get in touch with cash app and my bank denied my fraud claim

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They told me once they explained to me how to transfer money from one card to another I had to send them the full 1,500 dollars so they could approve it or they would cancel my card and I would never be able to own another cashapp card to get my 1,500 dollars

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I sent $ through Cashapp to my friend. He noticed his password was changed and received a text for support. He called and they had him download an app so they could “help”. The app cloned his phone and the $ got sent to someone named priyanka. Since then, the info to person sent, has changed back to my friend’s name.

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Someone went into my cash app account set up direct debit deposited $0.03 then $0.19 in my account late one night from a Venmo account then used the same account to direct debit over 5000 dollars from my account I woke up to the deposits and withdrawals notifications all down my phone... this happened in august I have yet to get my money back

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Hi my name is Shirley Linney. I use cash app for alot of things. Mainly for my unemployment. I was havi g a problem useing my cash app card. So i went on line to get customers service number, find out that they stole $821.00 dollars from my cash app account. They had me transfer my money to someone name rhonda. When i realized what happened i called the number back they called from. It was a text now number. When i spoke to the supervisor he said he would give me my money back if i had SEX WITH HIM.

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- Hartford, CT, USA
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My friend sent me loan/money I never received it. Her bank is showing that it was sent. My credit union said nothing arrived in my bank account. Now I have to repay my friend money I never received.

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- Baltic, CT, USA
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Cash app representative scammer

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- Southington, CT, USA
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I was trying to Purchase concert tickets...the merchant told me they only accept cashapp, I did not know what that was at the time and was told I could cancel the transaction at any time. I sent the $350.00 for the tickets and was instant blocked. The CashApp support took days to answer me and stated there was nothing they could do.

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- San Antonio, TX, USA
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I contacted the phone number on Google so I could speak to someone about my CashApp scam that had just happened. He tried to get me to download an app to where he could access my personal information. I knew then I was about to be scammed so I hung up on him.

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- Hotchkiss, CO, USA
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A gentleman accessed my cash app and took 240 dollars to bitcoin and cash app is going to take 60 days to review it.

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I made an account on Cash App and it was asking me to upload my ID it would not let me upload the ID properly so I looked online for a Cash App phone number. Once I called the number the scammer asked me to download an app to my phone called quick support. Once I did that he remotely entered my phone. He told me I needed to change my Cash app picture so he had me go into my photos and he told me to scroll until he tells me to stop I’m assuming as I was scrolling he remotely went into my cash app sent the money to somebody else and then took what I had in my bank account that was linked to my cash app and sent that somebody else to my bank reimburse me for the 400 that was taken out without my permission and Cash app has yet to refund me the other 400

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There was a hold on my boyfriends cash app account so someone reached out to us claiming they were an employee of cashapp and they knew how to resolve the problem. They stated that they could do peer to peer payment to get the hold off by having us download an app so they could see our phones and walk us through everything. They used my account to have money sent to my boyfriends account claiming it was cryptocurrency and not from my bank account. As soon as the transactions were sent over to my boyfriends account the scammer linked there card to his account and the money was withdrawn instantly. As so as i asked to speak to the manager the person got really defensive and hung up on me. This has been since may the incident has occurred. I have filed police reports and i have contacted cash app daily. They won’t do anything or help me. Over 2800 was stolen from my account.

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- Parrottsville, TN, USA
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I called CashApp. Requesting a refund of amount I had sent to another person. Was told they could refund me but that they would have to check my account to see if it was working properly. They had me download an app that lets them see what I see on my screen so they could help me. After several times they asked me to put in “codes” , which I discovered later were dollar amounts being removed from my bank account. The representative then wanted me to purchase 2 American Express cards from the local Walgreens or CVS. SEVERAL people in the WLgreens approached me and told me NOT to do it, that it was a scam. I told the man that I was not going to do it and he said I had to because it was they only way to get my money back in my account. As I continued to refuse and requested to speak to a supervisor, he hung up on me. I tried calling back the number, but to no avail. I have called fraud department at my bank but don’t know if I will get money back.

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I sent 2 transaction using this cash app. The first $1000.00 and the second the next day of $999.00. My son received notice money was in his account, 2 days later his account was emptied. Someone changed his "cashtag" and unlinked his email address and took all the money. Have sent emails almost daily since June 27 2020. To this day...still no response via email

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- Nelsonville, OH, USA
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I had a small dispute on cash app so I googled their customer service number. A man answered and claimed to be a cash app employee of Arabic decent (100% professional and believable) He then told me that we would have to create a dummy account to transfer the money I was calling about ($140) to be replaced and that I needed to transfer the money in my cash app account also because the account I had must be discontinued and have to open a new one. He then had me download an app called Quick Support, I had no idea what that was. Once I did he added a new card to my cash app account (US Bank) and proceeded in having me cash out the 4.1k in my cash app account to a man I don’t know. He claimed this was the dummy card. At this point I said I want the money back in my acct now and he said it can not be until we finish the codes and assured me that everything was fine(used a lot of technical talk that made me believe him, very professional). So next he had me enter 6 sets of codes (all withdrawals from my bank account in seconds for a total of 2.5k). At this point I was freaking out and had $90 left in my bank account and said I want to speak to a manager and he said he would have him call me back, he did. Once he did he said the money was stuck on the system and I would need to go buy two $200 Amazon gift cards in order to release the money, I did not. They called several times after that trying again to have me purchase the card and I have all the numbers they called from left emails to cash app and out of 1000 emails I got 2 responses:1 saying they would look into it & 1 saying my claim was denied due to the device used during the scam was a device that had been used before. I was on the phone with the scammer at the time of the scam thinking he was a cash app employee so obviously I was on my device that I used all the time on cash app because I regularly play the stocks. This has caused me tremendous problems. I really need some help here, this has caused me so many problems and stress. There are 2 more pages but it would only let me download one in the attachments below.

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- Dayton, OH, USA
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My husband called cash app support who he thought was cash app support and they were asking him to transfer money over and send it to a unknown account because that was the way he was going to he able to get his money back. When basically they were draining his bank account clean and mine mine more then his. He kept saying he was going to give my money back and I had to do what he said. I believed him but it wasn’t true he scammed me for all my money.

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- Turlock, CA, USA
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My checking was was scammed four thousand dollars threw cashapp a female saying she was from cashapp that they sent me a code for varcation I told her no I didnt receive a code so she said she sent another one to me that I need to give her the code to make it was me ,I told her no again, she just hung up called bank but they said it was being process so they couldn't do anything until the money was taken out of the account, no one to call at cashapp email them was told to dispute the transaction and request the receiver to send money back

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Someone by the name Kea Jones stole $300 off my cash app like I was sending it to them I don’t know how or who they are . I can’t not get in touch with cash app to fix problem.

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- Newark, NJ, USA
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This so sad I got 5 kids these people is really good they take everything I had saved please help me this is really hard time for me out of work these people need to be stopped

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