Cash App 2024 Reports & Reviews

Cash App Reports & Reviews (307)

Victim Location 92019
Total money lost $800
Type of a scam Tech Support

I made an account on Cash App and it was asking me to upload my ID it would not let me upload the ID properly so I looked online for a Cash App phone number. Once I called the number the scammer asked me to download an app to my phone called quick support. Once I did that he remotely entered my phone. He told me I needed to change my Cash app picture so he had me go into my photos and he told me to scroll until he tells me to stop I’m assuming as I was scrolling he remotely went into my cash app sent the money to somebody else and then took what I had in my bank account that was linked to my cash app and sent that somebody else to my bank reimburse me for the 400 that was taken out without my permission and Cash app has yet to refund me the other 400

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Victim Location 76306
Type of a scam CryptoCurrency

There was a hold on my boyfriends cash app account so someone reached out to us claiming they were an employee of cashapp and they knew how to resolve the problem. They stated that they could do peer to peer payment to get the hold off by having us download an app so they could see our phones and walk us through everything. They used my account to have money sent to my boyfriends account claiming it was cryptocurrency and not from my bank account. As soon as the transactions were sent over to my boyfriends account the scammer linked there card to his account and the money was withdrawn instantly. As so as i asked to speak to the manager the person got really defensive and hung up on me. This has been since may the incident has occurred. I have filed police reports and i have contacted cash app daily. They won’t do anything or help me. Over 2800 was stolen from my account.

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- Parrottsville, TN, USA

Scammer's address TN, USA
Country United States
Victim Location TN 37843, USA
Total money lost $7,006
Type of a scam Online Purchase

I called CashApp. Requesting a refund of amount I had sent to another person. Was told they could refund me but that they would have to check my account to see if it was working properly. They had me download an app that lets them see what I see on my screen so they could help me. After several times they asked me to put in “codes” , which I discovered later were dollar amounts being removed from my bank account. The representative then wanted me to purchase 2 American Express cards from the local Walgreens or CVS. SEVERAL people in the WLgreens approached me and told me NOT to do it, that it was a scam. I told the man that I was not going to do it and he said I had to because it was they only way to get my money back in my account. As I continued to refuse and requested to speak to a supervisor, he hung up on me. I tried calling back the number, but to no avail. I have called fraud department at my bank but don’t know if I will get money back.

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Victim Location 37847
Total money lost $1,999
Type of a scam Bank/Credit Card Company Imposter Scam

I sent 2 transaction using this cash app. The first $1000.00 and the second the next day of $999.00. My son received notice money was in his account, 2 days later his account was emptied. Someone changed his "cashtag" and unlinked his email address and took all the money. Have sent emails almost daily since June 27 2020. To this day...still no response via email

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- Nelsonville, OH, USA

Country United States
Victim Location OH 45764, USA
Total money lost $6,500
Type of a scam Credit Cards

I had a small dispute on cash app so I googled their customer service number. A man answered and claimed to be a cash app employee of Arabic decent (100% professional and believable) He then told me that we would have to create a dummy account to transfer the money I was calling about ($140) to be replaced and that I needed to transfer the money in my cash app account also because the account I had must be discontinued and have to open a new one. He then had me download an app called Quick Support, I had no idea what that was. Once I did he added a new card to my cash app account (US Bank) and proceeded in having me cash out the 4.1k in my cash app account to a man I don’t know. He claimed this was the dummy card. At this point I said I want the money back in my acct now and he said it can not be until we finish the codes and assured me that everything was fine(used a lot of technical talk that made me believe him, very professional). So next he had me enter 6 sets of codes (all withdrawals from my bank account in seconds for a total of 2.5k). At this point I was freaking out and had $90 left in my bank account and said I want to speak to a manager and he said he would have him call me back, he did. Once he did he said the money was stuck on the system and I would need to go buy two $200 Amazon gift cards in order to release the money, I did not. They called several times after that trying again to have me purchase the card and I have all the numbers they called from left emails to cash app and out of 1000 emails I got 2 responses:1 saying they would look into it & 1 saying my claim was denied due to the device used during the scam was a device that had been used before. I was on the phone with the scammer at the time of the scam thinking he was a cash app employee so obviously I was on my device that I used all the time on cash app because I regularly play the stocks. This has caused me tremendous problems. I really need some help here, this has caused me so many problems and stress. There are 2 more pages but it would only let me download one in the attachments below.

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- Dayton, OH, USA

Scammer's phone 18312182723
Country United States
Victim Location OH 45439, USA
Type of a scam Tech Support

My husband called cash app support who he thought was cash app support and they were asking him to transfer money over and send it to a unknown account because that was the way he was going to he able to get his money back. When basically they were draining his bank account clean and mine mine more then his. He kept saying he was going to give my money back and I had to do what he said. I believed him but it wasn’t true he scammed me for all my money.

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- Turlock, CA, USA

Country United States
Victim Location CA 95380, USA
Total money lost $4,000
Type of a scam Bank/Credit Card Company Imposter Scam

My checking was was scammed four thousand dollars threw cashapp a female saying she was from cashapp that they sent me a code for varcation I told her no I didnt receive a code so she said she sent another one to me that I need to give her the code to make it was me ,I told her no again, she just hung up called bank but they said it was being process so they couldn't do anything until the money was taken out of the account, no one to call at cashapp email them was told to dispute the transaction and request the receiver to send money back

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Victim Location 63074
Total money lost $300
Type of a scam Credit Cards

Someone by the name Kea Jones stole $300 off my cash app like I was sending it to them I don’t know how or who they are . I can’t not get in touch with cash app to fix problem.

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- Newark, NJ, USA

Scammer's phone 3603514881
Scammer's address WV, USA
Scammer's email [email protected]
Country United States
Victim Location NJ 07103, USA
Total money lost $4,500
Type of a scam Bank/Credit Card Company Imposter Scam

This so sad I got 5 kids these people is really good they take everything I had saved please help me this is really hard time for me out of work these people need to be stopped

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- Filer, ID, USA

Scammer's address San Francisco, CA 94103, USA
Country United States
Victim Location ID 83328, USA
Total money lost $6,980
Type of a scam Bank/Credit Card Company Imposter Scam

I watchrd as $6,980. Was drained from mt cash app acount and they have never bothered to refund the money and when I threatened legal action they closed my account due to fraud the deposit I received came from Citizens Mutual Bank

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- Mount Juliet, TN, USA

Scammer's phone N/A
Scammer's address N/A, TN, USA
Scammer's email [email protected]
Country United States
Victim Location TN 37122, USA
Total money lost $125
Type of a scam Other

On July 26 2020, I sent my sister-in-law 125.00 for some personal items for my 77 year old dementia suffering father-in-law. Once I sent it, my SIL said she didn’t get it. We went back and forth I said I sent it. She looked and had something like this leggggggegggg on her account. She immediately shut the account down opened a new one and I immediately requested a refund. She thought someone has hacked my account. I said I’m calling cash app right now. I couldn’t reach anyone by phone so I started emailing them. I was eventually told I couldn’t get a refund unless Jennifer my SIL release the money. I said she never got the money. So, she email them several times. She kept getting the same general email but assigned to a different name. So I started emailing them for Jennifer my SIL and I kept getting the same general email telling us to go to the personal icon click the box etc. I’ve /we have been emailing them back and forth since July 26. I’ve attached one example letter of what we’ve been getting since July. I have another email feed with 8 of the same type letters but it would not let me attach it. It’s Sept and I’ve decided it’s a 125.00 lost and lesson learned.

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- Troup, TX, USA

Scammer's phone 360-351-4881,209-883-6115
Scammer's address TX, USA
Country United States
Victim Location TX 75789, USA
Total money lost $584
Type of a scam Credit Cards

Consumer was attempting to transfer money on a pre-paid card to his cash app card. When he googled the number for cash app he found 360-351-4881. When speaking to them, they seemed to have all of his information and walked him through the process to transfer the money. During their second conversation he was contacted by a secondary number, 209-883-6115 but afterwards when he tried to call them back on this number it had been disconnected. This made the consumer uncomfortable and when he went to check the balance from his transfer he realized that the money was never transferred and that he was scammed by the person he connected at 360-351-4881. He has since contacted the bank connected to the other card but they seem unable to help with his situation.

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Victim Location 33147
Total money lost $75
Type of a scam Phishing

FRAUD AND STOLEN MONIES FROM 2 SEPARATE ENTITIES

September 14th, 2020 I paid Madison S a graphic artist I found on Facebook to print my already establish designs on a hundred Face mask invoice #100 cash app $phyljay03 50% deposit 75.00 he never perform the services I tried to retrieve the money bag by Googling cash column them and in the process of the transaction money was taken out of my accounts Rodger Lee it was that late. I requested the $75 back from Mason he declined on two occasions. After calling the Better Business Bureau in North Carolina I was advised that the number that Mason gave me was not connected to a business what was actually a dummy number out of Georgia 678-835-7310 he is using the communication of a Gmail: [email protected]. I was also told that the address that he use from Madison Graphics 964 High House Road Cary North Carolina 27513 was actually a FedEx Center I called them at 919-462-9660 spoke to the manager let him know what was going on got his email sent a copy of the invoice he has not gotten back with me. The young man that's using their address claims to be Madison Shirah.

Numbers I have a 302-524-7111, 360-351-4881, 844-977-9156.

The men that I talked to were of foreign accent (perhaps Arabic of Pakistan)one claimed to be Bryan John the other claim to be Keith Adams.

Free attempted to take $230 from Wells Fargo and it was not granted. The Chase account they took $97 out and put it back in. Then they took out $495 after was try to attempt to take another 350 and Shay Scott it. I have filed if I can play with both Banks and now I am filing it with you all there are two entities here that are committing fraud the people who are allegedly claiming to be cash at and the young man that who's taking money for graphic work and not performing it.

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- Laveen, AZ, USA

Scammer's address VA, USA
Country United States
Victim Location AZ 85339, USA
Total money lost $350
Type of a scam Online Purchase

350 was requested back form my bank account and cash app stated there is nothing else they can do

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Victim Location 46222
Total money lost $249
Type of a scam Other

I looked up cash app support because I needed assistance. I was prompted to send money to an uknown Cash tag and told it was a test and my money would be refunded right back. I never received my money back the fake cash app representatives kept hanging up on me and had several excuses to why my money wasn’t refunded back to me. They stole $249 from me.

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Victim Location 67219
Total money lost $750
Type of a scam CryptoCurrency

They posed as cashapp support. I couldnt activate my new card. So they had me send it to a bitcoin address that i was told was connected to my new card and my money would be waiting for me once new card was activated. Im out of $750 and that all the money i had during this pandemic.

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- Baton Rouge, LA, USA

Country United States
Victim Location LA 70810, USA
Total money lost $199
Type of a scam Credit Cards

My boyfriend tried to access his account and it was closed. We tried contacting cash app and on google there was a number. We called the number someone answered and went through all the steps; So we thought. They said they needed another account to try and verify his acct by sending money. They took over my screen like they do when you have problems with your computer so we thought ok. Sent money to account canceled did it a number of times to check if everything was ok. My mother called me and said you must be shopping i got a call about possible fraud on your card. See i have it setup to alert. I said no not buying anything. Well went back to check my account just to make sure and they took $199 . When i called the number back it was disconnected. Tried again the next morning phone rang and gave a message stating this was a internet number which can be bought and used. Contacted bank and FBI and no one could help. I immediately unistalled cash app and out if $199. They took $600 out of his he unistalled it as well. All happened the day of hurricane Laura when the banks were closed. It seemed so real!!! So disappointed in cash app of course it was foreigners and you think its real since all technical issues are with them. Lesson learned done with Money apps

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Victim Location 78228
Total money lost $798
Type of a scam Tech Support

I contacted cashapp via my cash app requesting a refund of $150 for funds taken without false charges on 09-11-20. The phone number I was given from their support website.... given to me by the app.. was 844.700.8924.

Turns out they charged me $698 to restore my account properly and secure my refunds. I was a gullible sucker. I believed they were running a test to determin if I really was the account holder. They promised to reteurn the $698 immediately.

Ha! never happened. What they did do is replace ny account number with a dummy account number so any future payments to cashap would go into that account, not mine. I was furious.

I called them back on 09-12: a different phone number was given at their support website; this time it was: 855.805.9226. No response, except for an automatic computer letter emailed to me, stating that cash app refuses to complete a transaction if there is suspicious circumstances surrounding the charge.

Well, the withdrawal went through anyway on Monday, Sept 14. My bank could not stop the transaction, even though I informed the bank about the fraud on friday, while the withdrawal was still pending. My bank said that since a debit card was used in the transaction, not a credit card, they could do nothing to prevent the transaction from going through.

I called cash app again, at a different number, again, on sept 14. Different phone number given again on their website....989.546.7404. I'm immediately suspicious, however this "rep" who called himself "Jerry", turned out to be another scammer, told me I needed to send him $100 to get my money back. His number, which he urged me to call was 628.500.1964. Right. So now i have been scammed $798; and I still have no resolution on the original $50 I sought to get refunded. I can't believe I believed him.

I contacted my lawyer who agreed to send a demand letter to cash app. I made a police report..... and finally, in one last ditch effort to end this amicably, I google their email site; I did not go through cash app to get it. Lo and behold: there is a new number for their support team. Really? I called it anyway:801.899.0271. Sure enough I get another Indian accent man who claims he can get my money refunded. This time he asks for a verification payment of $987. Great, just GREAT!! I asked him, if he really did just need a transaction with my account, why can't I send him $10? I also informed him that I no longer had anywhere near $897 in that account because of the previous scams. I also swore to myself that if he even asked for a dime, I was hanging up. So I did. I am now going to hire a scam investigator. I strongly suggest that all consumers of cash app cease to participate, and cancel their account. I strongly suggest that you post a consumer alert regarding this organization and give them the worst possible rating as a business. Elizabeth Keller email: [email protected]

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- Staten Island, NY, USA

Scammer's phone 214-490-2066, 424-242-5690
Scammer's address 1935 Naira dr , Dallas, TX 75217, USA
Country United States
Victim Location NY 10314, USA
Total money lost $15,500
Type of a scam Online Purchase

I came across an instagram at the time was sheltonpupkush and now it’s creblykushhouse and he said he was a licensed dispensary from Redding California. I had placed an order with worth $800 so he gave me these accounts to send money too cash app $tomash172 it didn’t work intitially so he tried one $jayeyana and that didn’t work. So we use zelle under the number 214-490-2066 as coffeeplug. Ok package was supposed to come to me to days later but the. Unexpected problem occurred that it needed special stamps so I paid another $750 to cash app $covid2019relief. That happened and this “contact” reached out to me with the number 424-242-5690. I waited for a package and when I went to contact Shelton he blocked me on Instagram, both numbers blocked me, and I couldn’t get any money refunded. Altogether I was scammed out of $1550. I don’t know what else to do

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- Southfield, MI, USA

Scammer's phone 1-855-929-6373
Scammer's address MI, USA
Country United States
Victim Location MI 48033, USA
Total money lost $200
Type of a scam Tech Support

I installed the Cash App on my phone, but I couldn't do some things. It wouldn't let me put in my bank account number. There was already one there which I was unable to change.

I called the number above and I thought he was talking me through the process. At one point, he said we would use a payment to "Larry Coleman". He said it was a dummy account just to make sure everything worked.

When I looked at my account after the call, the $200 I had in there was gone.

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