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Cash App

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Cash App Reports & Reviews (318)

- Brooklyn, NY, USA
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I received a email saying suspicious activity was on my account so I called the number from the email.they claimed they ask for my email phone number birthday n social security card I ask why u need so much information the told me so they can unblock my account.i left and went on a vacation for a couple months and all my unemployment money is gone off my cash app card somebody use my cash app to send them money to there account

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Had deposited a large sum of money on the app until i was able to transfer to my real bank. Decided on Oct 3 2020 to just pay my phone bill which was 100. Cash app took 200 and my phone company said they never received any payment and my phone remained off. Ive taken pictures and go to cash where they send me a text saying i spent 200 at my phone company so i went to the actual app and its not showing under the transactions. I cannot get in contact with anyone and after o sent them a request for my refund and asking wheres my money the screen went blank and i cannot see any transactions luckily i took pictures before contacting them .

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- Oklahoma City, OK, USA
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They keeps withdraw different amount of money out of my bank debit card.

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- Bronx, NY, USA
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I was scammed by someone pretending to be a cash app tech support.I needed money transferred from my cash app into my account and I called for help, used the first cash app number that came up on google,they had me downloaded a app called Quick support and walked me through transferring the money while watching what’s on my screen through that app,my money which was $150 got transferred to someone else by name of Num.I have no further information and when I tried calling back the number,it seems as if they blocked it, I tried another number off google again and they tried doing the same thing to me but this time,they wanted the sender to send another $150 in order to release that other money and then they would send back the money,I told them that was stupid so they went on to say the only way to get back my money is to have someone sent me a $100 the least so they can release the $150 that’s tied up in server,I then realized that I was scammed and really give them a fine cursing before they hang up on me.i didn’t get back my money but got a few choice of words in.

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- Reading, PA, USA
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scammed out off from cash app they sad they would help fix my cash app card because I couldn't use it I believe they hacked into cash app it self only because my card was working a couple min before it with no problem cash app should be shut down and cash app should pay people there money back from accounts being hacked

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I received a text message saying that “your debit card has been unlinked from this account “ I didn’t recognize the number so I immediately checked my account and it was all gone

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I was trying to get my cash app set up and could not access it because my number was already in use by a family member. They had me to download an app called quick support, then they told me that I needed to transfer funds(make a deposit) from the account that was already using my phone number to the dummy account that was like a back up and it would be refunded/transferred back into the bank account. He said his name was WES. and the cash app he sent funds to name is ($EdithWalker). He said that the abbreviation "per" stood for personal account. I called every number multiple times and he kept hanging up and sending me to other people. They all are working together. It is an organized unit because I could hear phones in the background and the same voices. They started acting like they were another company and also even went as far as saying he was an college student. We lost 150 dollars and don't know what other damage they have done. We had to put a block on our bank account. Don't know if we will get our money back and it may just be at least 300 dollars stolen.

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- Ringwood, NJ, USA
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below is my 2nd Request email to Cash app support:

I am still waiting for a reply from my email below giving all the details of the unauthorized transaction.

1.Can you please advise the next steps or do I also need to contact my local Police for theft investigation?

Attached are cell screen shots for your review of the following:

-initial text message with virtual code to enter into cash app

-person’s name where the funds $498 were sent (also see additional attempt to take money that Failed)

-someone created a false Routing # and false account # under my name.

-text stating the funds were refunded (which is false)

2.This is theft and the charge is fraudulent. My account is closed so I am not able to access via the APP.

3. Please refund the funds back to my BOA account and confirm this case is closed.

4. I have copied my banking institution and the Better Business Bureau.

Regards,

Gina

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Trying to report scam account. Cashapp has no reporting system in place. Cashapp supports scamming by not stopping them and blaming you for it. Don't use cashapp for anything

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- San Bernardino, CA, USA
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This is my secound card that had got stolen the same time.This person used cash app to empty my accounts .I dont know how cash app let them with out my id.cash app should not let someone use card numbers and fake information to still accounts.Im trying to block my cards from cash app but have to call banks on the weekday.

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- Cincinnati, OH, USA
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I was having issues with my cashapp card not letting me withdraw money so I googled a number for cash app customer service. The first option that popped up on Google was cash app customer support so I called it. The man acted like he worked for cash app and said that he would be able to help me fix my daily withdraw limits but first I needed to download an app that gave him access to my cash app which I did. Soon as I downloaded the app he had full remote access to my whole phone. He stole $509 from me through my cash app and attempted to take $990 from my us bank card that was linked to my cash app. When I seen that he had stole my money I asked where it was and got hung up on. But even after he hung up on me he was still accessing my phone opening my camera and telling me to take my shirt off being vulgar and degrading.

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- Orlando, FL, USA
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I received some money through cashapp on August 8 2020 for my party celebration on that faithful day,

I tried to deposit the money in my account but it was not going through.Cashapp stated that I should verify my account. I found it Strange because it’s not my first time using the app, I tried to verified my account. When doing so it states that they were not able to verify my account. Immediately I called Cash App Customer Service number. And got the voice mail BS they have set up. Then I emailed them

A man call me back Posing as a representative from Cash App by the name of Rohn.

Rohn provided me with an app that he said Cashapp used to investigate challenges faced by customers. He told me to download the app on my phone and give him the security code for the app for verification when the app was finished installing. I did exactly as I was told. Suddenly, I saw his curser started moving on my screen. I did not had a problem with his curser moving on my phone screen because when I was purchasing my canon printer and also my Mac computer I experienced something similar as this. Therefore, the app wasn’t strange to me. Rohan then asked me to hold the line for a minute in maybe 30 seconds the phone got disconnected or they cut it off. But all I know when I check my account all my money was also disconnected from my account.

Every since that day I’ve been emailing cashapp and no replies, on top of all that maybe the last Sunday in august. A man called me from cashapp and he was able to tell me everything I email cashapp. The man say he is the manage and the have finalized my claim and I am to buy a $200 gift card to receive back the money. After they already took almost 5k out of my account I have to pay to get it back?? I realize it was a scam so I started questioning him and I was able to record some of the conversation.

I’ve been send cashapp a lot of email and so far no one replied to my emails. But these scammers is still in control of all this craziness. I can get a email saying to rate cashapp and not to finalized my claim.

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I have CashApp with a Bitcoin account attached to it. I never use the Bitcoin aspect of my CashApp, only the CashApp side itself. I just got several emails that I had Bitcoin withdrew. Then, the next email stated $300 was refunded, then removed again!! This is bad.

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- Watertown, TN, USA
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I reached out to cashapp to dispute a refund of $200 that occurred on August 29, 2020 and resulted in it being withdrawn from my bank.. I looked online and found a website: https://www.cashapphelps.net/blog/can-i-dispute-a-cash-app-payment/. On the site it had a number flashing to speak to a representative (+1 850) 208-3936. The representative that answered stated he would be able to assist me but I needed to verify my cashapp. First I downloaded an app from the playstore TeamViewer QuickSupport to my phone. After giving him a the number he had me open my cashapp. I gave him my cellphone number and a text message was sent from 2708836409 saying a refund request is in process with a dummy id VT id 310. He had me go to add cash on the cash app and put in the dummy id. It was explained that these are dummy transactions needed to verify my account. Another text came saying id successful. From the cashapp instructed to add cash $620. Another test text came with dummy id VT940. From cashapp instructed to send $940 to Willian for transaction id 940 but it failed and explained it was supposed to do that. Instructed to purchase 940 in bitcoin, then withdrawal it and sent to 1E6bs3oecRWwiMMxy3LRLF66S1DQAHW5Z bitcoin address. Then instructed that I need 2 people to verify that I am a cashapp customer by sending me money through the app. They called my daughter. I received 2 deposits from my daughter for $50 and $56. More dummy transactions was need so I purchased $106 dollars in bitcoin and sent to same address. A couple more people were tried to verify by cashapp, I sent $200 to a co-worker and requested it be sent back to me. Purchase $203 in bitcoin and sent to same address. Then I was told she isn’t able to verify the account due to technical difficulty that I later found out was because her cashapp wasn't linked to a bank account. Another co-worker was called to help verify my account. I sent a request to her for $250 that she fulfilled. I was instructed to purchase $250 in bitcoin and sent. Another $250 arrived to my account that I used to purchase bitcoin and sent. I didn’t know why money was appearing but I was explained they were dummy transactions not knowing they were coming from my co-worker. Amount $504 arrived to purchase bitcoin but was unable to send so it was sold for $482.20.Amount of $500 arrived. Two payments were sent to Picolo Jim for $500 and $480 for dummy transactions. Amount of $960 arrived that was instructed to send to my husband, someone that wasn’t able to verify me, in which he was instructed to purchase bitcoin and send. At that time the call disconnected.

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- Jacksonville, FL, USA
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I have received numerous transactions from CashApp which I never made removing money from my accounts. Over the last few months it seems as if nothing I do is preventing this from happening. I have closed my bank accounts and switched credit cards and CashApp still appears as recently as 9/16/20. I attempted to contact them via phone but of course they have no phone number only email. I emailed them and instead of researching my issue they said they were closing a non existent account( I closed long ago). Did not mention my concern at all. Somehow the account is still open as money is still missing from my accounts. Not sure what to do now to resolve. It’s been a serious hassle and concern.

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The scammer was trying to help me resolve a cash app deposit. While doing so, the scammer asked me to do different transactions making making payments to and from the other party involved. We both lost money and the scammer received the funds being paid out by both parties.

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- Trenton, NJ, USA
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I was having trouble with my cash app today and saw. I called my bank who said this was not being done on its side. That I should contact cash app. I contacted a customer service number and spoke to a David Jones #CA9078 and (575) 256-2862 is his number.

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- Shelbyville, TN, USA
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I have been getting emails stating that people have sent me money through Cash App. I believe that this is a scam.

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- West Columbia, SC, USA
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Stole 3100.00 dollars from my account

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- Sahuarita, AZ, USA
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My initial call was to ask for my cash app card it had been three weeks I'm still waiting for my card and on that day that I called they took $341 out of my cash app account told me to call back in 4 hours and they would fix the problem I told them no they should call me back there the one's with the technical problem when they called back it was less than an hour they still didn't fix the problem so today is the 23rd of September and I did this on September 18th and I'm still waiting for my money they have not contacted me back

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