SCAMTech Support Scam Reports & Reviews – Page 5 (159)
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claimed to provide a technical support for a fee of $598 last October 2023. Now six months later they call saying if I don't contact them they are going to automatically renew my service for $9000. I call them and say I want to cancel but the catch is I need to pay $1600 in order to cancel services. They guy says not a cancel fee but for services I used the last six months. Then pressuring me to hurry and write a check and mail as soon as possible. He threatens to charge me $9000 if I don't hurry and mail the check. Then says their going to call me and make sure I answer the phone. Sounds like I'm a hostage.
I checked my cc right away and there was a pending charge of $1 to BAZONEFR.COM. I did not receive a confirmation email with instructions of canceling. AUGH! I was scammed!!! I closed Expedia and reopened it and the invitation did not pop up again. My CC company can't block the charge because I technically authorized it. Supposedly, I can call the BAZONEFR.COM helpline from 9am-9pm. Let's see.
Then he turned on my wife's PC camera and took my picture without asking for permission. He said it was insurance in case we didn't immediately pay the $529.00 with a credit or debit card. Well, we said we weren't giving him those numbers. Then he said we could send him a personal check immediately to this address: WEBMICRO LLC, PO BOX 734205, ATLANTA, GA 31139. He also said if I failed to send the check right **** he would remove the software the WEBMICRO LLC tech installed (SONICWARE 3600) and the software he installed (Quickhelp24-7).
When I took the check to the US Post Office in ********, PA to send it Priority OverNite, as he directed, the Postmaster told me there was no such PO Box number and that it was a known SCAM. He said it was a scam to get me to send another check to cover the first check that got lost.
With that in mind, I immediately had the software previously installed, the Sonicware 3600 and the Quickhelp24-7 software, removed from the PC, on 01/18/24.
The veery next day, we started receiving phone calls from the BILLING TEAM asking if I had sent the check? They also said they had discovered another problem that should be fixed right **** and that it would probably be an additional cost. But, when I said NO and told them I knew it was all a scam they warned me they would take out all the fixes they had installed if I failed to pay. Which I haven't done!
I also tried to cancel my supposed contract, real or fictitious, by sending an email, as directed by Webmicro's guidelines, to [email protected] but received a "unable to deliver message" report with a reason of "Relay access denied". The contact phone number also did not work!
I would have lost $529.00 initially and probably more later if the Postmaster hadn't warned me that it was a scam. I think everyone reading this needs to be careful about clicking on web pages appearing to be Microsoft Support because scammers get into your PC just moments after answering their phone.
We apologize for the inconvenience, but we are here to inform you that you have been charged $ 292.40 for your GS-Tech 24 subscription, which is scheduled to be automatically renewed today.
Order overview:
A/C Type: Personal PC
Item Name : GS-Tech 24
User : O2-PC
period : 24 months
Product key : GS24yrRegMUT4
Grand Total : $ 292.40
Mode of payment: Online
Did not order this. Checked ScamPulse.com and saw phone number listed in email was a scam.
I was so angry at the amount, I clicked on the link to a phone number to cancel my subscription. The guy that answered was from Hong Kong, but I didn't realize that at first. I told him I was fed up with all the popups from Norton and had someone from Hello tech cancel it and remove it from my computer, but he wasn't successful and Norton was still popping up. Hello tech did download and install a new security program.
The scammer told me he had access to my bank account because I was paying for Norton that way. I think he had my checking account number, but I may have been tricked into giving that to him also.
He said I would have to give him access to the computer to remove all of the Norton.
At some point, I believe he asked me to type in $100. ( I don't remember why) When I tried to type in the amount, he said to not use decimal points. Then he took over my computer and changed the amount to 100,000 that was being sent to me.
He said I made the mistake, and if I didn't return the extra, they would issue a warrant for my arrest.
He sent a message that said it was a non- active warrant and it would be active if they didn't correct the error.
Then he told me I needed to wire the money to BBB/hc (for Hong Kong)
He later said I only needed to wire 80000 and they would get the other 20000 later.
When he told me I needed to lie to my bank and tell them I knew this person in Hong Kong, I finally realized it was a scam. I hung up on him and called my bank. The scammer tried to call me several more times and left a voicemail. I still have the phone records.
When I talked to my bank, they said the scammer was able to transfer my 80000 from savings to checking, but no money left my bank. The bank rep transferred the money back, and gave me new checking and savings accounts. I also changed my passwords.
I had best buy remove the scammer from my computer.
The next day, (Sept 30) I got a legitimate email from Norton that said my renewal would be about $150.
I'm sorry it took so long to report this on your scam website, but this mess put me way behind schedule and I was already too busy. But I did contact you and had been corresponding with "Wynco" beginning Sept 29, forwarded the initial email to her and the Non-active Warrant letter.
A man with a heavy accent answered like he was at home. I told him my problem. He was coughing and had trouble communicating amidst his heavy accents. He asked me to download an app to my laptop. I asked why. He said he must see what the problem is. I said how do I know you're not a hacker too? He started coughing and I hung up. The site he asked I download is https://www.ultraviewer.net/en/ so he can remotely SCAM ME....he didn't identify his name or if he was working at FACEBOOK!
DO NOT BOTHER. THIS IS ANOTHER SCAM!!!