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Tech Support Scam

Tech Support Scam Reports & Reviews – Page 5 (165)

- Woodbridge, VA, USA
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Scammer stated in order to fix my outlook.com email address they would have to get a refund from the Best Buy Greek Squad of $120 so they would be able to charge me $100 to fix my computer email address that could only send but not receive. Then they stated there was a mistake in the refund. Instead of $120 and the check sent was $1,200. Later I was told by NFCU Fraud department scammers have very sophisticated software and they can manipulate the screen of what you see. So they accessed my computer and showed an excess amount of dollars in my account of $1,200. This was after several times the screen went blank several times. Then they wanted me to go get an Apple gift card which then I would scan and email it to them. After they received the refund they would fix the release from the Geek squad where I bought the computer and they would be able to go online, gain access to my computer and fix the email account. This they did but when they were accessing my computer my mouse did not work. Somehow they were able to obtain a screen shot of my Navy Federal Credit Union web page. SO I went and bought $1,200 gift card at an Apple store. Scanned it with the numbers exposed. The next morning I logged onto Navy Federal Credit Union and there never was any account that showed an excess of $1,200 but instead showed an account missing $1,200. I still had the card so I went to the Apple Store and spoke with the manager. The manager took a scanner out of his pocket and scanned the gift card. He stated there was no money left on the gift card. So it dawned on me I had been scammed. There is no way to get the money back. Later I was told by NFCU Fraud department scammers have very sophisticated software and they can manipulate the screen of what you see. Navy Federal Credit Union fraud department then changed several accounts belonging to me. First they deleted the account used in the scam. Then they created a new account and emailed me instructions regarding what they had done and that I should notify any auto deduct accounts of the new account.

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- Atlanta, GA, USA
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Scammer’s name, Mike Arbuco. When he started telling me all would happen to me if I did not cooperate, that’s when I discontinued the call. However his connect was still connected to me computer and is still connected. I have scheduled geek service to service my computer.

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- Edgewater, MD, USA
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Initial contact made via pop-up message re my internet connection. It cost $599 to make a one time fix. Then I was repeatedly contacted by a man calling himself Max Rogers who told me I owed even more money (amounts varied from $1,100 to $13,900) for "services" I never requested; no contracts were signed & my repeated requests for a letter explaining all of his companies activities were neglected. Max Rogers gave me three company names for the checks (Devine Mart, Fortune Kart, and Ultra Kart) and used various phone numbers as a contact. On three separate occasions Max had me write a check to cancel services, then another check to finalize the cancellation. Then, he called me (always from different numbers and cities) to cancel again as 'hackers" got into my system before the finalization process could be completed. To reactivate the final cancellation I first needed to pay $1,000 to eliminate each "hacker". Each call came with a treat to access my bank account to withdraw all money owed (up to $96,000) if I did not pay the smaller amount requested. On two occasions the "cancel services" price was over &13,000 for which I was to pay using two separate checks. I finally decided to no longer make payments, but I have continued to receive calls demanding payment with the threat to take the money from my bank accounts. I went to my bank to cancel these accounts and alert them to this situation. At no time did my caller ID show the name of the caller or the company, only various cities and states from which the calls were routed.

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- Norwood, PA, USA
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He claimed he could unlock my MacBook Pro if I got some apple gift cards.. I got 2 500 cards and when he said I needed a 3rd I refused. by that time the money on my apply pay digit card was locked. I spoke with the real apple support and they said they could not unlock it and referred me to green dot bank.. Green dot bank said the would not refund money after I asked to speak to someone in Corporate ,speaking to a young lady from Green dot bank she said she was try to help and I'm waiting for her to get back to me. There are no guarantees.

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- Avon, CO, USA
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It showed on my checking account $4000. When I was trying to get a refund of $400. I then received an email stating I had a non-active warrant from BBB.

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- Buford, GA, USA
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Calling saying they work with CorpIT to fix tech and charge our company

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- Cincinnati, OH, USA
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I was on internet and my computer said I had a virus and pc going crazy making loud noise saying don't turn off. I'm sure if the people called but they

claimed to provide a technical support for a fee of $598 last October 2023. Now six months later they call saying if I don't contact them they are going to automatically renew my service for $9000. I call them and say I want to cancel but the catch is I need to pay $1600 in order to cancel services. They guy says not a cancel fee but for services I used the last six months. Then pressuring me to hurry and write a check and mail as soon as possible. He threatens to charge me $9000 if I don't hurry and mail the check. Then says their going to call me and make sure I answer the phone. Sounds like I'm a hostage.

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- Harrisburg, PA, USA
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pop up

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- Philadelphia, PA, USA
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I was attempting to call a Philadelphia utility company to confirm the amount of the prior month’s bill. I dialed one of the digits incorrectly and somehow ended up talking to someone trying to sell a Life Alert type product. The first thing they said to me was “can you hear me?” I said “yes,” and they kept talking about the product, even though I said, multiple times, “I’m sorry, I’m not interested. I think I dialed the wrong number.” I eventually hung up. It made me think it could have been a pre-recorded message since the woman was not responding to me at all and just continued to talk. I tried to call the number back today and it was invalid. I’m worried they recorded my “yes” response when I called.

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- Atlanta, GA, USA
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The scammer service offered was to help fix connection of an HP printer to the internet. They said they had to access control over my computer to fix it. Only way to do it so I stupidly complied! They were foreign and difficult to understand. They ran a lot of things and showed me what was wrong and said how they could fix it and gave options-the least expensive was $100. When I said I wasn’t ready to do that, he git very ugly and said I really didn’t want help and why would I refuse. I said it was my choice and I wasn’t ready to do that right now. He said I would have to pay someone else a lot more and kept asking why wouldn’t I do it. I hung up and I think he did something to my computer as I can’t connect to the internet now. I didn’t realize this was the same support site I had previously tried that literally cussed at me if I didn’t understand something he asked. They represent a false claim as HP support. Thank you.

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- Herndon, VA, USA
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Computer starting screaming at us and Microsoft tech support number came up. My husband called it and was on the phone for 2 hours, and then he went to a CVS and "bought" bitcoin (which I wouldn't have let him do, but I wasn't home. When I got home, he told me what happened and I panicked. Canceled the debit card, changed passwords and reported fraud to the bank.

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- Memphis, TN, USA
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I thought I contacted Xfinity/Cable Company to speak with someone about my bill being too high and to see if there was a plan for seniors on fixed income. A foreign woman with broken English began talking. I couldn't understand her, so I asked to speak with someone who spoke English. I was transferred to Mr. Lucas Oliver who said he could help to reduce my cable bill. He said he could get my bill down to $45 per month. I said that it was still too high. He said that if a better plan became available, he would call me. My Xfinity bill was $134.58. Mr. Oliver said in order to get on the $45 plan I had to pay the past due balance. But he would use promo code messiahwebsoultion for an instant $20 credit. So, all I would have to pay is $114.58. I paid the amount. Mr. Oliver said that if I had any questions or problems, he could be reached at 845-520 4404. He said that was his direct line. The next month when I received my Xfinity bill it was not $45 but $66.47. I called Mr. Oliver's direct line, and it was a recording for a rebate voucher. That is when I knew I had been scammed. Mr. Oliver is with an internet web design company called Messiah Web Solutions and PRETENDED to be Xfinity. I then contacted the real Xfinity Customer Service Dept and my credit card company and informed them of the fraud.

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- Goodview, VA, USA
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Went to the web site of Brother Printer and requested information about how to get a printer back on line. The chat person said he would transfer me to a technician. The tech gave a spiel about how they could fix the printer and get it back on line, He said he would fix the computer glitches that were causing the printer not to work, A numerous so called attempts he said he could fix it for a sum of money, That is when we realized it was a scam. He got much information since I allowed him to access the computer .

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- Chantilly, VA, USA
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Got an e-mail claiming that they are about to auto-renew MacAfee virus support, which was provided with a purchased computer and now requires renewal to continue. I don't recall purchasing anything that might be relevant to their service. They said I am set up to auto-renew. They couldn't tell me when or where the computer was purchased. The e-mail was not from a corporate domain. When I called their number, they couldn't provide me any information. I said it sounded like scam and they hung up.

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- Gunnison, CO, USA
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Scammer claimed to be from a business that needed immediate access to our pos to fix "something". Wouldnt provide business name or info on their end. Requested remote access to our computers. Scammer hung up on me when i asked questions. I called number back and there is a message service saying they recently tried to contact us about a problem with our business, again not providing details on who they are. I requested to be connected to an agent amd they hung up on me because they knew i was on to them.

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- Mc Lean, VA, USA
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When I opened Expedia (which had been standing open on my computer) a pop up appeared with a QR code to sign up for the mobile app. the page that appeared on my phone asked for my cc information but said I would not be charged for the free membership. in small print just before the big "Continue" button was a box checked that said I as signing up for a Music Bundle service trial period for $1 and would be charged monthly after that if I didn't cancel within the trial period. I didn't notice this until after I clicked continue and nothing happened. I re-read the QR code and when the same form appeared I noticed that below the CONTINUE button, there was another paragraph that said I would be charged $49.95 per month for the Music Bundle Service.

I checked my cc right away and there was a pending charge of $1 to BAZONEFR.COM. I did not receive a confirmation email with instructions of canceling. AUGH! I was scammed!!! I closed Expedia and reopened it and the invitation did not pop up again. My CC company can't block the charge because I technically authorized it. Supposedly, I can call the BAZONEFR.COM helpline from 9am-9pm. Let's see.

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- Chalfont, PA, USA
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On 01/17/24/ my wife's phone kept reporting that there was a problem with her Microsoft email account. Since we are both elderly and not very tech savvy, we contacted who we thought was Microsoft Tech Support. However, it turned out that it to be someone from WEBMICRO LLC. The person we spoke with said our firewall had been hacked and showed us a supposed list of numbers he said were the IP addresses that did it. Then he loaded software into my wife's PC to repair the firewall and connected us to another technician who said he was from Quickhelp24-7 to fix the email account. The Quickhelp24-7 technician told us that he fixed our email problem, and we would have to purchase a 2-year Help contract if we wanted to keep the fixes he put in. And all the time he never asked us if we wanted him to fix it or how much it would cost he just did it and then told us we had to buy a 2-year contract for $529.00.

Then he turned on my wife's PC camera and took my picture without asking for permission. He said it was insurance in case we didn't immediately pay the $529.00 with a credit or debit card. Well, we said we weren't giving him those numbers. Then he said we could send him a personal check immediately to this address: WEBMICRO LLC, PO BOX 734205, ATLANTA, GA 31139. He also said if I failed to send the check right **** he would remove the software the WEBMICRO LLC tech installed (SONICWARE 3600) and the software he installed (Quickhelp24-7).

When I took the check to the US Post Office in ********, PA to send it Priority OverNite, as he directed, the Postmaster told me there was no such PO Box number and that it was a known SCAM. He said it was a scam to get me to send another check to cover the first check that got lost.

With that in mind, I immediately had the software previously installed, the Sonicware 3600 and the Quickhelp24-7 software, removed from the PC, on 01/18/24.

The veery next day, we started receiving phone calls from the BILLING TEAM asking if I had sent the check? They also said they had discovered another problem that should be fixed right **** and that it would probably be an additional cost. But, when I said NO and told them I knew it was all a scam they warned me they would take out all the fixes they had installed if I failed to pay. Which I haven't done!

I also tried to cancel my supposed contract, real or fictitious, by sending an email, as directed by Webmicro's guidelines, to [email protected] but received a "unable to deliver message" report with a reason of "Relay access denied". The contact phone number also did not work!

I would have lost $529.00 initially and probably more later if the Postmaster hadn't warned me that it was a scam. I think everyone reading this needs to be careful about clicking on web pages appearing to be Microsoft Support because scammers get into your PC just moments after answering their phone.

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- Charlotte, NC, USA
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Scammer said he do service for spectrum on billing. He says his name is Zack Brown with phone number 315- 907-1890 with company name Telco Discount Co. Have my card information.

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- Lexington, NC, USA
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The person said he needed to access my Facebook page because he could secure it from being hacked. I was not comfortable wit this but allowed him to put the AnyDeskTop Remote on it. He can look at personal information after I read about the app. He even said I could call the Better Business Bureau if I had a question. The number I called is not the same as others I have seen. Then I read about someone else who had contacted Facebook with the same thing. I believe it is a scam and I want any possible information off my phone. Thank you.

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- Pottstown, PA, USA
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I was having a problem with one of my apps so i reached out by phone i got off the internet associating with the app. I then called they asked me to download this anydesk app . So i did. As they claimed they were helping with my problem they went into my cash app and stole my money from that card. Proceeding to then get into my wells fargo account i recieved an alert from bank. I then realized i got a notify for my cash app. When i questioned them the call was disconnected. I called 3 other times asking for a manager to be told hold on and then disconnected. I have reached out a 4th time for a man to tell me its fune he will recover my money to then try to take more. Shut them down

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Tech Support Scam Contacts

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Phone:
+1 (412) 376-7533 0 0
+1 (703) 480-7885 0 0
+1 (877) 297-2205 0 0
+1 (855) 991-3099 0 0
+1 (866) 216-1072 0 0
+1 (888) 406-9087 0 0
+1 (856) 492-1494 0 0
+1 (855) 803-8392 0 0
+1 (855) 222-2316 0 0

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