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Tech Support Scam

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Tech Support Scam Reports & Reviews (114)

- Troy, IL, USA

Email claiming the\at my iCloud storage payment method had expired and they were unable to renew my iCloud storage without correct account information. I do have an iCloud storage account so I fell for the scam. Had to dispute charges with my bank and cancel my debit card.

- Yulee, FL, USA

I clicked on a recipe on my PC and when I did a loud message saying my PC was locked and telling me not to shut off my PC and to call a number. I asked who they were and they said employees of Microsoft. They the asked access to my PC and I foolishly gave it to them. After showing me things proving their point, they tried to sell me IP address security. I kept asking questions and how a hacker got thru my VPN, Windows defender and McAfee. Then they showed me 3 programs from $737 to $1200. They asked me to send a check, then to fill I out immediately take a photo of it and send it express mail tomorrow. They said hey would need 40-60 minutes to fix it and to not touch PC, iPad or iPhone. A this point I used my iPad as I have always read they couldn’t be hacked. I went to ScamPulse.com and looked up Devine Mart and read many descriptions all describing same thing. They also sent themselves a email from me saying I would pay them $737. Good luck with that. They had working on PC five minutes. I “x’d” out of everything they were doing. They immediately called my cell and I told them off. I have run system restore to 3 days prior to today, cleaned registry, ran virus scan and check all programs installed today Will be asking PC to repair center to make sure. These guys are a total scam. There is a special place in hell for people who do this. I can’t take criminal action against them as no money changed hands or ever will I hope someone does and I agree to testify

- Pueblo, CO, USA

Scam Report submitted on behalf of victim by ScamPulse.com Employee: Victim was contacted via pop-up that there was virus that was attacking safari browser on ipad. Victim was told to call apple support at a phone number impersonating to be the actual company. While on the phone, the impersonator had the victim install two apps AnyDesk and DeskTop. The scammer would then gain access to the ipad and proceeded to ask questions about banking info. The victim disconnected the call before any more information was given.

Tried to scam my mother. Computer froze with pop up advising to call Microsoft tech support. They grant remote access and suddenly they want 199 USD. Please take the time to read other reviews on this company.

DEAR CONSUMER,

Thank you for your order.

Below you will find your reference number. To ensure the most prompt and efficient service, Please always refer to your reference number when contacting us.

Your Invoice Number: MNDFRTY58524680

Payment information

Your Account has been successfully authorized. Please note that the charge on your account will appear as "GEEK SUBSCRIPTION."

Your products

GEEK SUBSCRIPTION.

The chosen payment plan will activate once the transaction has been confirmed.

YOU ARE SUBSCRIBED TO A MULTIPLE PAYMENT PRODUCT.

The next payment of $248.23 is due on 06-02-2023

Support options

Also payment and order related questions can be raised to their support team via +1 -(888) –(407)-(0945)

Sincerely,

GEEK BILLING TEAM

searched on the internet for Hewlett Package (HP) technical support contact telephone number for help with printer and apparently got a fake support line and was scammed. They intercepted the call and acted as HP support including going through a series of questions to get me to the correct department. With my permission gained access to my computer and faked software problems and pretended to fix issues and sold me a product I did not need and is worthless. Still not sure what else they stole over and above the $569.99 for "internet security".

I was checking to see when my security renews and micro pc called me. I thought they were with the company and they said they were. They offered me 3 years at a lower price and I just talked to my security company and these people are not with them and the product the downloaded was only 49.00 and left off a good deal of coverage. It was for one year. I told them they only reason I was talking to them was because they said they were with my company and they said their were. So I got scammed. I've been sick to my stomach since.

I turned on my computer and was met with a screaming voice that my computer had been hacked and I needed to call 1-855-625-6728 to stop the hack. I called the number and was told my computer had no security and that I had been hacked but they could fix it. I allowed them to do this and mailed them a check for $2516.91. When I realized later that day that I had been scammed I stopped payment on the check and had my computer scrubbed and got new bank accounts. They keep calling me from 254-294-5546 leaving a voice mail that I need to call and authorize the check I have not taken their calls

- Dayton, OH, USA

Received an email McAfee stating I renewed their services for $299.99. When I did not. The want to me call 833-425-1646. I fell for this scam earlier in which it ruined my whole computer system and cost money to fix. This is a scam.

- Cape Coral, FL, USA

I called the number for YouTube tech service and they told me that my account was hacked and they needed me to set up dummy accounts to verify my account. They used Zelle, told me to open Venmo Credit Card and wanted me to send Money through cash.

- Pinellas Park, FL, USA

continually sending alarming ads telling me my phone has been hacked account warning your account could be compromised i get hundreds of msgs from them a day they come continuously i scanned my phone and there is no problem i want to block the msg but can't for some reason

Told me if I did not clear my junk text to their link, they are going to shut down my phone. So I laughed and told them I was laughing and have been texting the number back all day long. Did not click on link, not sure what it was really all about, except giving me someone to bug all day.

I was getting macfee installed on my computer when I received conformation for $399.99 payment. Macfee is legit for $59.00. I immediately called and wanted to cancel the $399.99 one. They had me fill out a form on the computer when I entered the amount of $400.00 it was changed to $4000. He said it would be ok just go to dollar general and get 4 100$ gift cards get back on the computer and give him the numbers on the card. I could see the $4000 in my bank account. I went to dollar general not feeling right about this but when he said to call him when I got to the states packing lot he told me two things if the ask about my reason for the cards say gifts and if the ask if someone is on the phone telling you to do this say no. I came home ! Still haven’t received my money He said it would take 24 to 48 hrs Ha!

I got a notification of a payment for renewal of Norton but I cancelled that months ago. When I asked how it was paid, I was directed to to get an app, and if I hung up I would not get a refund

https://1drv.ms/b/s!AgvH6CaPLgE0kR2o2-ikETc2G5fx

Received phone call from Ellie Smith stating she was from Cox Communications. Said we had a power outage and that she wanted to help me reactivate my service. I told her I was busy at the moment and that she could leave her phone number and I would call her back. She gave me 412-376-7533. Caller Id show phone number as 703-480-7885.

I called Cox Communications and they checked to see if there was an Ellie Smith that worked for the company. I was told this was a scam. I was asked if any of my personal information was given out and I told the gentleman NO!

Just want to alert others.

I received an automated phone call a few days later and it was the same type of message.

- Upper Sandusky, OH, USA

I got a call today from a man with an accent, Sean Levine, offering me a $399.99 refund for virus protection. He said he was working for the Better Business Bureau. I gave him remote control of my computer.

- Bowie, TX, USA

I got a call for computer insurance, first it was a robo call then I called it back and a person answered. They told me they were going to take $380 out of my bank account.

BBB.com ordered him to shut down his business and refund the customers. He asked for my account number. He said he worked on my computer and wanted to get into my computer. He said I was owed $299.99. He was Indian.

- Westerville, OH, USA

We keep getting calls from Indian people trying to get us on a tech support scam. They now say we are owed a refund. About 3 months ago we did buy a computer program. They don't want to talk to my wife, they want to talk to me, and I've been ill. When my wife told them not to call back, they used foul language.

- Decatur, GA, USA

Person says they are a programmer the hacked my account within the last 6 months and they had an old password in the subject line of my email. They are asking for money or they will “send pictures to my contacts” and have a bitcoin account I can send the money to.

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