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CITIBANK

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CITIBANK Reports & Reviews (14)

- State College, PA, USA • Apr 21, 2026

I received a call from someone who said their name is David Winston and they were calling to report fraudulent transactions on a credit card account that was opened in my name. The scammer knew my name and phone number and tried to fish for personal information by pretending that they are filing a fraud report in my name. They said they work for Citi Bank and are calling from the headquarters in New York.

This number keeps calling me saying there was a fraudulent charge on my card. I do not have a Citibank account. I called back and it immediately asks you your social- bank account number etc. I talked to someone briefly and tried to tell them I don’t have an account why are you calling and they hung up. If that doesn’t scream scam I don’t know what does.

If you Google the number it says Citibank but you can’t actually get ahold of someone and I’ve never called a bank that asked you your information on a automated system.

Had full name and Ssn name surname and address but got scammer wound up and started name calling. Saying gonna cancel all cards. Had south Dakota number saying calling from south Carolina. Used the name Steve Miller. Claimed he was manager and operator and CEO and wouldn't let me speak to a manager or supervisor. Called 3 times in 5 minutes

- Fresno, CA, USA

I received a text message on 4/30/20 at 1:24pm about unusual activity on my debit card through Citibank. However, I have no such account with Citibank. I did not click the link or respond back to the text message.

- Sioux Falls, SD, USA

I received this email and 2:30 am on 4/19/2019. don't have an account with Citibank, and only wish I had $5 million dollars. Knew right away by the obvious that it was, and by the grammar used. be careful out there folks.

CITIBANK OF AMERICA.

100 CITIBANK DRIVE, SAN ANTONIO,

TX 78245 USA.

ATTENTION: BENEFICIARY,

THERE ARE TWO GENTLEMEN WHO CAME TO THIS BANK THIS MORNING CLAIMING THAT THEY ARE YOUR REPRESENTATIVES IN CLAIMING YOUR COMPENSATION FUND OF US$5M. (FIVE MILLION US DOLLARS).

THOUGH THEY HAVE ALREADY SUBMITTED SOME DOCUMENTS AND AN ACCOUNT INFORMATION WHERE THEY CONFIRMED YOU WANT YOUR FUND OF US$5M. TO BE TRANSFERRED, BUT WE HAVE DECIDED GOING BY BANKING ETHICS AND REGULATIONS TO INFORM YOU FIRST BEFORE WE GO AHEAD TO MAKE THIS TRANSFER TO AVOID ANY BREACH OF THE LAW AND WE WILL BE CONCLUDING ON THIS INVESTIGATION WITHIN 2 WORKING DAYS.

HENCE, THE URGENT NEED FOR YOU TO ACT FAST ON THIS CRUCIAL MATTER BEFORE THE DEMISE OF THE MANDATED 2 WORKING DAYS.

DO COMMUNICATE WITH US FASTER.

MR. JOHN GARRY.

DIRECTOR, REMITTANCE DEPT.

CITIBANK OF AMERICA.

- Hayward, CA, USA

Received a call from what seems to be a branch from "Citibank" about fraud concerns on my card. I was a bit suspicious because I only just applied for my card last week and haven't even received it yet. This made me suspicious so I called the bank directly and looked up the status of my card to see if there were any activities.

Long story short, there was none, and if I would not have called my bank directly, someone would have run off with my social security number.

- Highland, MI, USA

Called asking for my credit care number and social security number. Claiming to lower interest rates for "my credit card" even though I don't even know a credit card.

- Cedar Hill, TX, USA

they send you a letter telling you about a enrolled in ACCOUNTCARE. They even have the last 4 number for a account number and a customer reference # account number dose not match any card I have

I DO NOT KNOW IF THIS IS A SCAM OR NOT A MARINE HOMES IS GIVE ME SOME MONEY OUT OF A LOTTERY WINNIG IN NORTH COROLINA THOR THE CITIBANK IN THE UK A GUY BY THE ANDREW JORGE WORK FOR THE CITIBANK AS A ONLIE ACCOUNT OFFICER (LOCAL/FOREIGN

It is a recorded woman's voice saying she is from Citibank to go to this website to 'review' my account. I do have a Citi Card, but this is not the right phone number or website address and my account is in Good Standing. This is a total scam.

- Astoria, NY, USA

They call claiming they are a branch of Citibank and their automated line asks for a banking account number to "proceed." Pressing 0 multiple times gets you a person who then tries to get your account info. They claim there is suspicious activity on your account and want your account info to verify it. I happen to know that Citibank never asks for account numbers over the phone and they have multiple steps in their verification process. I knew immediately this was a scam.

However, getting missed calls from them daily is very irritating.

They have a big enough network to employ multiple people because up to 5 different people answered the phone each time I called. Raising your voice or having any amount of attitude will bring out their true colors/faces.

Rec'd phone call (message) to my cell (misprouncing but using my name) from a female caller identifying herself as Citibank, asking for return call. Gave me a security code to use.

- Merced, CA, USA

pretends to be citibank will ask for social security

- Pensacola, FL, USA

Telephone calls every 2 days to "call the citibank number given to converse with them. Called the correct # on the statement and they indicated the# given to me in the phone call was not theirs. # they gave was 1/800/388/2200.Please check this for me as other not so aware of scams people could be fooled by this and actually give out private info.

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