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Coinbase Reports & Reviews (39)

- Elkridge, MD, USA • Sep 18, 2026

They text me asking me questions and then I realized this must be a scam so I quit answering the questions but somehow they figure out I had Coinbase and took out $600 away from account. I tried to reclaim my account but Coinbase sent me instructions and I did everything they said, but they needed a particular code and I'd call them to see what's the code. He said you have to get it yourself so I got an app for a code of the authentication code, but it didn't work so I called back to say how can I get into my account this code doesn't work and they kept saying follow the instructions in the email we sent. No one would help me.

• Oct 27, 2026

I’m sorry this happened to you. I understand how upsetting and frightening it must be to discover that $600 has been taken from your Coinbase account, especially after you suspected a scam and tried to protect yourself. I’d like to help you explore the steps to secure your account, report the unauthorized transaction, and pursue recovery of your funds. The first priority is to contact Coinbase through its official support channels, report the $600 withdrawal as unauthorized, and request a review of your account access and authentication issues. Please also secure your email account and change any compromised passwords. Never share your authentication codes or recovery phrase with anyone. Although I can’t access your account directly or guarantee reimbursement, I can help you understand the next steps and prepare a clear report so you can seek assistance safely.

- Medina, OH, USA • Jan 30, 2026

I received an email from plad that stated my bank account had been connected to the coinbase website. It was burried in the thousands of spam emails I have been reciving since christmas. Coinbase is who debited the monies, totalling $3000, from my checking account.

• Aug 05, 2026

Did you talk to quietreports about this

- Orlando, FL, USA

Coinbase: Your withdrawal code is 591077. Please do not share this code with anyone. If you have not requested this, please call customer support immediately: (833) 202-9867.

Mon - Fri 08:00 - 22:00 Weekends 08:00 - 20:00 REF: CBV2F

- Minneapolis, MN, USA

Text received:

Your Coinbase withdrawal code is ******. Please do not share this code with anyone. If you have not requested this code please call (833) 466-7165. REF ******

- Paulding, OH, USA

They convince me to transfer my money bc I was getting hack

- Brunswick, OH, USA

Coinbase attempt please call if you want to stop a transaction of 845.23.

- Kent, WA, USA

I got a text saying my access code was 613434 and to call the number if I did not authorize this code

1) received text from +1 (929) 813-0038:

“Cоin basе: Yоur reset cоdе: 289109. Not you? Cаll us: (202) 505 7674”
(Also received call backs from a google voice number: +1 (323) 657-4768)

When I called the (202) number there was an automated “thank you for calling coinbase or you’ve reached coinbase and then it gave me a “Press 1 for this, Press 2 to report suspicious activity, Press 3 for.. “. I pressed 2 and then heard call waiting music and then a “representative” came on the line. He played the part strikingly well, asked questions to verify I was the account holder. I answered the questions, aware that this could be a hacker, but the info he asked for was mundane, not critical compromising info. He asked me to verify how much I had in the account and a couple other similar questions.

He said I was verified and then asked me to explain what it is I’m calling about.

I explained that I had not requested a verification code.

He then played the part really good acting like he was looking at the account. It seemed like he had access to my account by the way he spoke and the details he seemed to know. I was 90% convinced it was legit at this point even though I knew better. Little back story: A few months back I had been in 3 different international airports and was on the unprotected WiFi in all 3 places. Not long after it became apparent to me that my phone had been compromised, to what level I didn’t know, but there were little signs here and there that some level of security compromise had occurred.

Because of that being in the back of my head that I’ve been compromised and this is now part of that. At this point the stress level and fear of loosing my money started to cloud my ability to think clearly.

From there I ignored my better sense and signs all the way up til I was assisted in setting up an external wallet with in my Trust Wallet so that I could transfer my funds out, prior to my coinbase base account having to be completely shut down. I was to transfer the money and then transfer it back to coinbase once I recreated a new account.

I transferred to my Trust Wallet and then watched it disappear and then the phone went dead.

He and his colleagues all had British accents. They were good actors. The automated phone system was legitimate seeming. I got had.

$2290.03 in DOGE COIN gone 😢

+1

called them for help they took the remote of my computer and asked me to open my coin base which i did. then they wanted me to send my bitcoin to coinbase wallet. which i denied and they started screeming at m,e and i figured out that its not coinbase they are trying to scam my nad now they keep calling me from different number like:
(1-888-844-9837)
1-866-450-4821))
(1-850-961-2252)
(1-888-277-8523)

- Lapel, IN, USA

I received a notification from my bank for a low balance alert and was left with 7 cents in my account and several unauthorized charges to Coinbase, a cryptocurrency institution that I have never used. I used my email in attempt ti locate an account in their database but was unable to be located. My debit card had to be locked, I am still waiting and have never received contact back from Coinbase regarding this money.

Received a call from "Nick" from "Coinbase." He claimed that there was activity on my account where I normally log in from [MY STATE], but someone had logged in from [ANOTHER STATE].

He provided ticket # 129748 in case we get disconnected.

Then, he proceeded to get me to verify account information to ensure he had the correct person on the phone.

I said that it doesn't work that way, and he had to prove he was from Coinbase.

After I refused a second attempt, he cursed me out and hung up.

- Erlanger, KY, USA

I opened an account with coinbase and they took my money wont let me log on or close my account or even talk to me so they are basically stealing my money

+1
- Anchorage, AK, USA

To verify your identity, upload photos of your ID here: https://www.coinbase.com/j/mu?t=c9820357d265ca0e7c0b349416a34fde

This is what they sent. And Coinbase does not ask for ID

+3

About a month or so ago I was a victim of a scam and gave the scammer my banking info which I do regret so I decided to change my password twice and thought I was done with it. Fast forward to today when I received a phone call from my credit union informing me that there has been unusual activity on my account and was accused of fraud and told that my account would be frozen and then after two weeks my would be closed and they send me a check for the balance. So I went to my credit union and got a printout of all the transactions and I'm very lucky enough to have kept receipts and remembered a lot of the places where I spent my money as well as what I purchased. So upon the advice of my credit union, I went and filed a police report as well as the credit union. I have reached out to Coinbase many times and as soon as I am done I just get the generic "Thank you for the email and we are working on fixing your issue." or something to that effect and nothing else.

.It all started when I heard this supposedly Singapore girl chatting online about this investment. She talked me into investing $3,000 into liquidity mining by purchasing USDC cryptocurrency from the Crypto app and then transferring it to the Coinbase wallet app. Well, the investment grew rather quickly and I decided to invest $18,000 into it by purchasing USDC cryptocurrency from the Crypto app and then transferring it to the Coinbase wallet app. The investment grew at an unbelievable rate and I needed to take out a large withdrawal. I went into the Coinbase wallet account and tried to make a large withdrawal and it failed. So, I then went to online customer service and asked why my withdrawal had failed. They said I owed 15% of my earnings for supposedly capital gains taxes. So, I scraped up the funds and paid over $6,000 to Coinbase wallet through a transfer of USDC cryptocurrency from the Crypto app. Coinbase wallet app online customer service then tells me my taxes are paid but I need to inject (deposit) 20% of my account value (close to $60,000) in order to withdraw any funds. I now am broke and have a scam of a $60,000 account that I don’t know what to do with. I am NOT going to get taxed for this account!!!

+4

I received this message stating that I "Sent a Payment of $725.16 USD to Bitcoin Inc. But that if I "havent made this purchase call Coinbase immediately at

1-855-593-6633 to report and block the transaction."

The message also stated "Not sure why you received this email? Call Coinbase support immediately at +1-855-593-6633." and it had a link that could be followed just by clicking on it.

+2

They just have been holding my money for two months already :)

You own nothing guys!

+2

Your Order Has Been Placed!!

Dear, *************************************** Thank you for using coinbase. your payment has been sucessfully process with our marchent for an amount of $1198.99. It may take a few minutes for this transaction to appear in your account.

Product Information

Bitcoin Purchased on Coinbase LLC: $1198.99

Transaction Id: WrN7-GFraS-WQg41688

Bitcoin Purchased: 0.643

Exchange rate: $41,832.99

Amount: $1198.99

Date: 5/9/2022

Issue with this transaction?

Please contact to our Customer Support

+1(888) 985-0668

Please do not reply to this mail. The mailbox is not monitored & you will not receive a response.

For Assistant Call +1(888) 985-0668

Regards

Coinbase LLC

+1(888) 985-0668.

Thank you for using coinbase. your payment has been sucessfully process with our marchent for an amount of 1198.99. It may take a few minutes for this transaction to appear in your account. 

+2

On February 8, My coinbase account was compromised by Asian Coinbase employees overseas, which resulted of a total loss of my entire portfolio. Contacted the company, within a minute of the hack to restore my positions., Coinbase support team guaranteed my position to be restored in full. After a week, coinbase support team acknowledged the breach and reported they were not able to restored my account.

+2

They allowed scammers into my account from their horrible and poor security system I have several other financial apps on my phone so if they actually hacked me they would’ve been able to get into all of my accounts but they only had Coinbase they transferred all of my Shibu Inu crypto into bitcoin without ever notifying me and then they sent the bitcoin out of my account without notifying me and then they attempted to take $100 out of my PayPal account buy bitcoin with it and ship that out of my account too!

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