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Coinbase Reports & Reviews (17)

• May 13, 2022


They just have been holding my money for two months already :)

You own nothing guys!

• Jan 18, 2022

Victim Location 91405
Total money lost $200
Type of a scam Other

They allowed scammers into my account from their horrible and poor security system I have several other financial apps on my phone so if they actually hacked me they would’ve been able to get into all of my accounts but they only had Coinbase they transferred all of my Shibu Inu crypto into bitcoin without ever notifying me and then they sent the bitcoin out of my account without notifying me and then they attempted to take $100 out of my PayPal account buy bitcoin with it and ship that out of my account too!

• Dec 21, 2021

Victim Location 89883
Total money lost $379
Type of a scam Identity Theft

I was trying to get some information on my account to win my funds will be available to use after my deposit was on hold. I called customer service and they demanded my last four of my social security number.

I told them I never gave them my last four digits. Total scam after they backed out of it after I confronted her about it. Total scam.

Coin base can look up my account through my email **********

I’m sure they have a note to whom I talk to at 5 AM Tuesday morning.

I truly believe they tried to get extra information for criminal identity use in the future.

Thanks for your help.

I hope she gets thrown in jail!

• Sep 28, 2021

Victim Location 92276
Total money lost $6,700
Type of a scam CryptoCurrency

Hello Republicans

Thank you for contacting Coinbase Support.

We wanted to go ahead and acknowledge that we’ve received your inquiry. Also, because you've previously written to us about this same issue, we're going to merge your cases into a single email thread.

Unfortunately, we are no longer able to facilitate transactions between your Coinbase account and your bank account. This means that we are unable to convert your digital currency balance into a bank transfer.

Accordingly, you will need to obtain an external address from a third party wallet provider in order to send your remaining complete account closure process. Below are some options:

- Bitcoin:

- Ethereum:

Please note that, if you will need to use another third party brokerage or exchange in order to convert your digital currency into a bank transfer, as that service is no longer available on your account.

Should you need further assistance completing the account closure process, we are here to help.


Coinbase Support


• Aug 09, 2021

Total money lost $7,000
Type of a scam Online Purchase

I was using coinbase buying and started to sell my crypto’s and the screen went blank one day and I have been trying to get help as this is money I am living on I had sold two different crypto’s and then that happened about a week later website keeps giving me options I don’t understand. No live agents for Canada. Just options that don’t help me. What can I do about this?

Victim Location 53207
Total money lost $3,256
Type of a scam CryptoCurrency

El día 30 de abril fue el ultimo día que revisé la página de Coinbase para revisar mi estado de cuenta cuando intento revisar la el día 3 de mayo detecto que fui bloqueado por la misma compañía por 7 días y revise mi cuenta bancaria y me sacaron 300 dólares de mi propia cuenta sin autorización. ya que en estos app como Coinbase te piden tu número de cuenta y la ruta del banco para que invertir en monedas electrónicas y lo peor es cuando ellos desbloquean mi cuenta 7 días después me doy cuenta que vaciaron mi cuenta con más de 3000 dólares, más de 3 mil dólares y no hay forma de reclamar ya que el teléfono que te dan solo hay tres opciones pero esas opciones no hablan de solución de estafas. Y este medio es la única opción para que me devuelvan lo robado.. lo que COINBASE Me ROBO.

April 30 was the last day I checked the Coinbase page to check my account statement when I tried to check the account on May 3 I detected that I was blocked by the same company for 7 days and I checked my bank account and they took out 300 dollars from my own account without authorization. Since in these apps like Coinbase they ask you for your account number and the bank's route to invest in electronic currencies and the worst thing is when they unlock my account 7 days later I realize that they emptied my account with more than 3000 dollars, plus of 3,000 dollars and there is no way to claim since the phone they give you there are only three options but those options do not speak of a scam solution. And this means is the only option so that they give me back what was stolen ... what COINBASE I STOLE.

Victim Location 32218
Total money lost $3,000
Type of a scam Bank/Credit Card Company Imposter Scam

I deposited over 3K with and they stole my money. My account was hacked and I have tried for over 3 weeks to resolve.

Victim Location 30741
Total money lost $50
Type of a scam Other

I deposited $50 into my coinbase. I was watching it for about a hour it went up about $3. The next time I got on it was literally gone. And coinbase is now telling me that I owe them $50. These are there words exactly ( On April 23, 2021, you attempted a transfer of $50.00 USD. Unfortunately, the transfer failed due to either a lack of funds or a technical problem with the transfer itself.) there was no problem I seen the deposit with my own eyes. Coinbase just stole from me. DO NOT USE COINBASE

Victim Location 32114
Total money lost $500
Type of a scam Investment

On Saturday 4/24/21 my account got hacked from a person with a IP address from the UK they swindled $500.00 USD out of my bank account bought Bitcoin and immediately transfer the BTC into their wallet. How can a person with a UK IP address access my account it should have been flagged immediately. It has happened to many others from what I have read it's a security breach and hackers will keep on stealing if this situation doesn't get resolved.

Victim Location 92688
Total money lost $30,000
Type of a scam CryptoCurrency

I have an account with Coinbase fully verified and setup with a 2FA security feature including google authenticator. Somehow someone "internally" made a purchase with one of my 2 linked bank accounts and purchased thousands of dollars worth of bitcoin. They never notified me. I got into my account a few days ago and I found out that my previous portfolio balance (over $10,000 dollars just disappeared). When I noticed the fraudulent purchase, I remove my linked accounts and file a complaint against this company. They replied with a generic response and locked me out of my account. I sent continuous communications without response. I had my Bank involved at this point and they are investigating. They cannot claim lack of security since I am a tech person and have other exchanges with the same security setup. Reviews in Reddit, TrustPilot and other forum platforms show similar customer experiences. Stay far away from this scam firm.

Victim Location 85259
Total money lost $500
Type of a scam CryptoCurrency

I have been using this website for one day and when it tells you what the purchase price is of the cryptocurrency and then what the prices when it actually goes through on a trade or a Fiat purchase it goes up between 5 and 10% in addition to being charged a fee. I have this documented it is disgusting and there's nobody to report it to and there's nobody or a format in which you can report it because there is no subject matter for this.

Victim Location 77051
Total money lost $24,000
Type of a scam Phishing

The scam, I believe, starts with a Gmail hack and linked to Coinbase. The odd thing is how did they get past two-factor authentication (2FA). The other thing not explained by Coinbase is that I noticed the hack on the same day and within hours of the hack and immediately locked my account. It seems also odd that when I sold an asset the process took not hours but certainly more than a day for it to clear the funds. Of course, I do not hear from Coinbase after locking my account and submitting a notice to Coinbase via their online help form and telephone request to lock the account. As of now, I have no access to my account or any meaningful info from Coinbase.

Victim Location 20110
Total money lost $500
Type of a scam CryptoCurrency






Type of a scam Employment

This talent management recruiter approached me as Corinna Lee from Coinbase.

She wants to offer the job of administrative assistant-remote. I found it strange that a company from the U.S would suddenly contact a Canadian to work for them when they can simply just hire a US citizen...

There was no phone interview, or any kind of interview, she just sent a word document asking for me to sign the employment agreement.

Nonetheless, I stopped responding since a job offer without an interview is something I’ve never seen before, and only a scammer would offer you a job like that.

Victim Location 32526
Total money lost $50
Type of a scam Tech Support

Used business name Coinbase and supposed to clean up computer to access plenty of fish but got inside computer and into bank account and requested itunes cards and other gift cards

Victim Location 48114
Type of a scam Tax Collection

This Indian guy, supposedly named Alex Peter called me from 1-888-912-1737 claimed he works at the IT dept for Coinbase (employee # 2459). He couldn't keep his story straight and it was obvious something wasn't right. He wanted me to download Teamviewer so he could diagnose some payment issues with Coinbase. He wanted me to log into my Coinbase account so he could steal digital currencies. I hung up right away and blocked his number. Please list the phone number stated above as a scam so nobody will fall for this.


Victim Location 48602
Type of a scam Tech Support

Called multiple times claiming they were with Microsoft saying my personal information was vulnerable and hackers can easily obtain it. They ask for lots of personal information stating they will monitor your credit cards and Internet activity to prevent theft. They then remotely access your computer. When they tried to charge my cards fraud alerts were sent out. My computer was not usable afterwards when I tried contacting them back the person seemed surprised that I called back on the California number, he stated that someone would call me the next day and quickly hung up the phone. I called Microsoft and they stated that they never contact customers unless initiated by the customer. So I had to go to the Microsoft store to have whatever they were doing undone.

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