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Tech Support Scam

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Tech Support Scam Reports & Reviews (88)

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I was checking to see when my security renews and micro pc called me. I thought they were with the company and they said they were. They offered me 3 years at a lower price and I just talked to my security company and these people are not with them and the product the downloaded was only 49.00 and left off a good deal of coverage. It was for one year. I told them they only reason I was talking to them was because they said they were with my company and they said their were. So I got scammed. I've been sick to my stomach since.

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I turned on my computer and was met with a screaming voice that my computer had been hacked and I needed to call 1-855-625-6728 to stop the hack. I called the number and was told my computer had no security and that I had been hacked but they could fix it. I allowed them to do this and mailed them a check for $2516.91. When I realized later that day that I had been scammed I stopped payment on the check and had my computer scrubbed and got new bank accounts. They keep calling me from 254-294-5546 leaving a voice mail that I need to call and authorize the check I have not taken their calls

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- Dayton, OH, USA
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Received an email McAfee stating I renewed their services for $299.99. When I did not. The want to me call 833-425-1646. I fell for this scam earlier in which it ruined my whole computer system and cost money to fix. This is a scam.

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- Cape Coral, FL, USA
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I called the number for YouTube tech service and they told me that my account was hacked and they needed me to set up dummy accounts to verify my account. They used Zelle, told me to open Venmo Credit Card and wanted me to send Money through cash.

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- Pinellas Park, FL, USA
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continually sending alarming ads telling me my phone has been hacked account warning your account could be compromised i get hundreds of msgs from them a day they come continuously i scanned my phone and there is no problem i want to block the msg but can't for some reason

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Told me if I did not clear my junk text to their link, they are going to shut down my phone. So I laughed and told them I was laughing and have been texting the number back all day long. Did not click on link, not sure what it was really all about, except giving me someone to bug all day.

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I was getting macfee installed on my computer when I received conformation for $399.99 payment. Macfee is legit for $59.00. I immediately called and wanted to cancel the $399.99 one. They had me fill out a form on the computer when I entered the amount of $400.00 it was changed to $4000. He said it would be ok just go to dollar general and get 4 100$ gift cards get back on the computer and give him the numbers on the card. I could see the $4000 in my bank account. I went to dollar general not feeling right about this but when he said to call him when I got to the states packing lot he told me two things if the ask about my reason for the cards say gifts and if the ask if someone is on the phone telling you to do this say no. I came home ! Still haven’t received my money He said it would take 24 to 48 hrs Ha!

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I got a notification of a payment for renewal of Norton but I cancelled that months ago. When I asked how it was paid, I was directed to to get an app, and if I hung up I would not get a refund

https://1drv.ms/b/s!AgvH6CaPLgE0kR2o2-ikETc2G5fx

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Received phone call from Ellie Smith stating she was from Cox Communications. Said we had a power outage and that she wanted to help me reactivate my service. I told her I was busy at the moment and that she could leave her phone number and I would call her back. She gave me 412-376-7533. Caller Id show phone number as 703-480-7885.

I called Cox Communications and they checked to see if there was an Ellie Smith that worked for the company. I was told this was a scam. I was asked if any of my personal information was given out and I told the gentleman NO!

Just want to alert others.

I received an automated phone call a few days later and it was the same type of message.

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- Upper Sandusky, OH, USA
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I got a call today from a man with an accent, Sean Levine, offering me a $399.99 refund for virus protection. He said he was working for the Better Business Bureau. I gave him remote control of my computer.

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- Bowie, TX, USA
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I got a call for computer insurance, first it was a robo call then I called it back and a person answered. They told me they were going to take $380 out of my bank account.

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BBB.com ordered him to shut down his business and refund the customers. He asked for my account number. He said he worked on my computer and wanted to get into my computer. He said I was owed $299.99. He was Indian.

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- Westerville, OH, USA
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We keep getting calls from Indian people trying to get us on a tech support scam. They now say we are owed a refund. About 3 months ago we did buy a computer program. They don't want to talk to my wife, they want to talk to me, and I've been ill. When my wife told them not to call back, they used foul language.

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- Decatur, GA, USA
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Person says they are a programmer the hacked my account within the last 6 months and they had an old password in the subject line of my email. They are asking for money or they will “send pictures to my contacts” and have a bitcoin account I can send the money to.

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- Boonville, MO, USA
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A woman called and said I had no security on my computer. She told me my computer was in bad shape and I needed an expert to put security on. She told me I needed an upgrade on my security and she described a firewall that I needed. I put into my computer and she walked me through steps to put this supposed security on. A man got on the phone and said he was a technician. She told me to hold up my credit card and she took a picture of it. The credit card company called and asked if I approved a charge for $749 and I approved it. The credit card company called back and did a further authorization and I declined it. The credit card company put the charge on pending. They told me I had 48 hours to dispute it. I called the police and the FTC and they told me it was from overseas.

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This is the thirird time this company has tried to scam me. I had to contact my bank and get a new account and change all of my passwords. This is my 80 year old parents computer. Please help them avoid beung scanned again.

Sandra Romo

707 343-5388

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This company calls my home on a daily basis. The operator states that they notice I am having security issues with my computer (specifically windows) I do not have windows installed on my computer. The operator requests remote access to my computer. I have been angry, I have been polite, I have kindly requested to be removed from their calling list. That is when they hang up, and call again the next day. Scam!

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- Alpharetta, GA, USA
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They say they know your sitting in front of your computer and want to know if you own your computer and then tell you things are wrong and the can help you.

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- Baltimore, MD, USA
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I was reviewing a puppy website to determine if it was a trusted site. The first time I tried to access the site I was redirected to a car website. I reverted back to my google search and clicked the link for the site again to ensure I was not redirected in error/ clicked the wrong link. This time, I was directed to a webpage with a link that changed RAPIDLY until it redirected to a url harmful.stream/live...- which was a pop up message about Windows Tech support services. One of my two pc monitors changed the pop up message into a full screen view. I tried to close the pop up but noticed that the cursor disappeared when I hovered over "X" to close. The pop up message reads:

"Please call us immediately at: (877) 297-2205

Do not ignore this critical alert

If you close this page, your computer access will be disabled to prevent

further damage to our network.

Your computer has alerted us that it has been infected with Pornographic Spyware and riskware. The following information is being stolen...

>Financial Data

>Facebook Logins

>Credit Debit Details

>Email Account Logins

> Photos stored on this computer

You Must contact us immediately so that our expert engineers can walk you through the removal process over the phone to protect your identity. Please call us within the next 5 minutes to prevent your computer from being disabled or from any information loss.

Toll Free: (877) 297-2205"

The popup screen has Microsoft Windows Product Icons displayed at the bottom.

There are also links for : " Manage my account" ; "Find downloads" ; " Support for small business" ; "How to upgrade to Windows 10" ; and "Activation in Windows 10"

I tried to Google the telephone number , but the search did not yield any relevant results.

I know that these sort of Tech support pop ups are generated to trick consumers into calling a tech scammer, who will convince consumers to allow remote access to their computer, and ultimately charge the consumer fees to remove malware/ malicious software that they put on the computer system to begin with! The scammers then begin to chomp away at all the computer data/information, necessary to steal a person's identity. Consumers BEWARE

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- Jonesboro, GA, USA
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I had to Google Amazon's customer service phone number because I could not find their phone number on their website to return an order I placed on 4/13/18. I called (855-991-3099) and spoke to someone with India accent who claimed to be Richard Quinn at Amazon. The fraudulent Amazon representative had to access my computer to assist me with the exchange but attempted to withdraw $250 from my debit card after obtaining my email address. I became suspicious and contacted Amazon via chat and was told that the phone number was not AMAZON and was given 866-216-1072. I called the correct phone number, confirmed that it was a fraudulent phone number for not only Amazon, but the rep stated that the same number is used for Amazon, Walmart, Khols, Pandora, Turbo Tax, Epson, Roku and many other businesses from his online search. It is important to me that no one else is taken advantage of this way and am willing to assist you in finding these crooks and disabling the phone number that is being used (8559913099) to scam innocent people. Below is the information I received from the fraudulent Amazon representative. Name:Richard Quinn, Phone#8559913099, ID#AZ1025, EXT/# 2067458604, Complaint #9958214AZ, Confirmation #8854632. Thank you and Please feel free to contact me if you need additional information.

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Tech Support Scam Contacts

Phone:
+1 (412) 376-7533 0 0
+1 (703) 480-7885 0 0
+1 (877) 297-2205 0 0
+1 (855) 991-3099 0 0
+1 (866) 216-1072 0 0
+1 (888) 406-9087 0 0
+1 (856) 492-1494 0 0
+1 (855) 803-8392 0 0
+1 (855) 222-2316 0 0

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