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Tech Support Scam

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Tech Support Scam Reports & Reviews (113)

• 0 min ago

Dear Sir/Madam,

This letter is to inform you about an instance of fraud that happened when an impersonator of Guardio customer service made me fall into their trap by claiming to assist me with canceling my subscription. The fraudster used the contact number 844-449-5670 and made inquiries like, “Is Guardio easy to cancel?”

Unfortunately, I fell victim to the scam because I gave them my personal details and paid some money. Please consider this case and take measures against the abuse of your brand's reputation.

Please advise me on how I can take further action in this regard.

Thank you,
Matthew Moore
Photo 1 proof in review #18231186 about Tech Support Scam

• 45 min ago

Dear Sir/Madam,

I'm writing to report a scam incident involving a fraudulent service claiming to be associated with Guardio. I encountered a misleading page titled “Cancel Guardio Subscription: Expert Help & Refund Guide,” which displayed the contact number 844-449-2721. Seeking assistance, I called the number and was guided by an individual who falsely represented themselves as a support agent. They requested sensitive information and attempted to charge an unauthorized fee under the pretense of subscription cancellation and refund processing.

I believe this was a scam attempt intended to exploit users. I request that this matter be investigated and necessary actions be taken to prevent further fraud.

Sincerely,
Michael Johnson
Photo 1 proof in review #18231141 about Tech Support Scam

• 1 h ago

Respected sir / madam ,

It is with great regret that I write to inform you of a case of fraud which took place under the guise of a cryptocurrency scheme falsely attributed to Norton support. The fraudster called me using the contact number 877-513-7009, claiming to be from the service department of "Virus-Guard-Assist," who claimed to assist me with a refund issue. The fraudster convinced me to make payments using cryptocurrencies. Unfortunately, after realizing that it was a fraud, I suffered losses.

Please consider taking measures against the culprits and assist me in dealing with this situation.

Yours Sincerely,
Amelia Wright
Photo 1 proof in review #18231116 about Tech Support Scam

• 2 h ago

Sir/Madam,

This letter is being written in regards to a fraud conducted under the disguise of Norton support services. I encountered a website known as “How to Cancel Norton Subscription on Phone” which had the contact number “855-618-4556”. Upon calling, he/she falsely said that he/she was representing Norton and that there was an immediate need for canceling my subscription. He/she tricked me into sending money via Amazon gift cards but failed to deliver any service after doing so.

I would appreciate your efforts in investigating this number and punishing the criminal.

Thank You,
Robert Davis
Photo 1 proof in review #18231089 about Tech Support Scam

- Queens Village, NY, USA • May 20, 2025

to repair my computer than called me to say three is a noter problem with the computer

- New York, NY, USA

My TP Link router didn’t work. I called TP Link’s customer service line which is actually fraudulent. They tried to convince me to start paying $15 a month for some security feature to make my Wi-Fi work, they tried to convince me that my Wi-Fi was running slow slowly and if I pay them this amount, the problem will be fixed. When I told them that I didn’t want to do that, they hung up the phone.

- Decatur, GA, USA

Purchased the $1.99 teaser for the antivirus, kept receiving messages to upgrade so purchased the premium package for $38,98. When credit card statement arrived saw the other two charges for service not requested. Disputed the entire order whereas the card company advised to contact the merchant and was greeted by a Kevin G who asked me to go to my computer which he mirrowed in order to walk me step by step through the cancellation process (should have known better) but the company advertised a 30 no question refund so that's all I wanted. Kevin then said that I had signed a five year contract of $195.00 per year within the small print that couldn't be cancelled. Since the purchase was made using PayPal the can't seem to identify me properly and limited access to my account where I had just been sent some monies that I now have no access. I can't tell whether my card company is following through with the dispute but the agent did tell me that Kevin G was lying because that's what fraudsters do to frighten their target and I couldn't be locked into a five year contract, Just hung up from Kevin where I got what might be a good address but I do know a good number (877****217) and he tried to have me download an app called ANYDESK in order to mirror my smart phone.

- Colorado Springs, CO, USA

They’re sending me notices that my phone is infected and are trying to send me to a website

- Dublin, GA, USA

I was trying to help my ailing mother who has recently undergone radiation get her gmail account back. She recently got a new phone and couldn’t remember her account password for gmail. Through watching videos on YouTube to see how to access a Gmail account without recovery set up, I noticed several people in the comments mentioned the firm recovery business. So I looked them up and found their website and reached out and they contacted me at 10:30 PM, which was odd to me because it was very late and I was not expecting anyone to text or email me. I got a text as well as an email. The man texted me and said his name was John and that he would help with the recovery set up for my mom‘s account. He got her first and last name her phone number as well as the email we needed for recovery. He then told me I would need to pay $200 and that there was a 24 hour turnaround before we would see any results. I then asked him if they offer receipts so that way I can explain to my mom even if something were to go wrong we have a paper trail of a receipt. He told me that because it’s a private cyber security business they do not provide receipts. Everything is done online. They also don’t have an accurate physical address. I also told him I researched the address in Google maps and did not find anything. My only concern is that I gave him my mother‘s name her number as well as the email that she no longer has access to. And then when I told him I choose not to do business with him, he got defensive and sent me offensive text messages, which is not what any professional would really do. He mentioned that this is not a “playground where children play”, and to never contact him again, which made me realize this is a scam and I just wanted this site to be recognized so someone can contact him or that email and have that website shut down.

- Brooklyn, NY, USA

This tech support scam uses different numbers use’s different numbers, and it is listed on the computer as a scam. Today at about 430 EST, I got a call from 513 798 8592. Dolly enough, I got a suspicious wrong number from Florida.. it was suspicious, as I don’t go to health clubs. There also has a drastic increase here in mail theft. My husband and I had 200 worth of packages stolen since we came back fro vacation. It happened last year, too. I will keep on reporting this fraud. I am not the scammer. I had to put my email in just to go to the next page.

- Philadelphia, PA, USA

They call you & tell you to turn on your computer, so they can help you with the computer problem you are having & check it out . Then they tell you that at a one time fee they will fix the problem at $600.00 dollars and call you back two weeks later & say it’s time for your tuneup. Then tell you that you have another problem & they can fix it for $1,200.00 dollars and your computer will last for 10 years or more. Two weeks later they call you and say it time for your check up. But they find something else wrong & for $169.99 they can fix it. I told them in the beginning I could get a new computer for the price they charged for repairs. They use this number 1+ 914 357 4399 they string you along & make you feel comfortable but it’s a racket . I’m trying to get my money back & buy a new computer I’m 74 years old and they target seniors.

- Miami Beach, FL, USA

My TV purchased from Best Buy had extended warranty using their Geek Squad department. I could not find the phone to call them that the tv remote was not working. So I had been using DuckDuckGo to get an email and using their browser. I did a search and got this number to call 8087676093. I called the number and gave them my name and address and phone and info about the warranty problem with the TV. He said I should download an app called Logmein and he gave me a PIN number. He said his boss Peter Johnson employee number E151303836 would call me in 10 minutes to do some diagnostics on the computer Mac mini connected by HDMI to the tcl 43 inch.

I got a call which showed 7134899616 in called ID. He claimed to be Peter Johnson and had the employee number.

He asked for the pin and he connected to my computer. He had me pull out the HDmi cable and it went black. I put it back in and he was on Best Buy website and asked me to put in my up to date credit card and that I would not be charged.

I put in my credit card and he then started an order for xbox xl gift cards or something like that for $130 and $100 he then said pull out the hdmi and I did and then put it back and he was already on Target website buying Grub Hub and other things. My wife was in the other room and saw charges being notified from the Best Buy and Target for about $725. The bank was asking if these were recognized by the notification emails. I told her to call the bank credit card ask for fraud division. It happened in about 10 minutes. He said he was not going to charge me and gave me another long number to give to billing at Best Buy. He hung up. I called Apple computer and they checked for viruses and they had me removed logmein app.

After that I got in touch with Best Buy by chat and they said don't worry and sorry that you had that bad experience you won't be charged. Then I called Target and they said the charges were blocked by the bank. I said I wanted the account closed and that he had access to my 1password account that was open in my computer that I did not realize. So I called the police and asked to file a police report and they said an officer would call me back. Later that day I gave the report and FTC and FBI online I gave the details. I had to reach as many companies and banks as possible and cancel all my accounts and credit cards were all stopped and the credit card company had blocked all charges except for the $230 . Best Buy refused to tell the bank that I was scammed and that there were other charges that were blocked. They are still fighting the dispute and not admitting what happened even though their chat wrote me that I would not be charged. It took me weeks to get Best Buy to cancel my account since I said I never wanted to buy from them again. It has been a horror story since we were already on the dark web in my family from Tmobile hacked three times and they had my ID and wife's ID and SSN numbers from all of us in my home and daughter as well. Experian was hacked and more info is on the dark web. It is impossible I wish I can cancel all my credit cards and still having to change our telephone numbers and change account numbers I do not know how much info this criminal stole and I realized after that some how they were able to get their number in DuckDuckGo and claim they were Geek squad. I am a disabled senior and a bit slow in my head and I should have known better than let them in but I have been letting Apple in my computer for their tech support which is much different than Logmein, Apple is legit and never has access to mouse etc. So I was ripped off and life is a torture never knowing who to trust. I do not know if the police or ftc or FBI even called to verify the first guys number and the one that called me to catch them. That is all.

- Phillipsburg, NJ, USA

470-970-5008, 800-209-3701, 800-209-3705, 470-988-9515. These are all telephone numbers associated with my scam. I told the person James, Mark and Nancy. Told Mark in the beginning, I do not have the debit card. He said that I could pay by check, they tried the pretend that they were from Microsoft, and I believe them, so they're remotely controlled my computer. They have my email address. They have my mailing address but not my home address. They have my cell phone number. I did a system restore Before I did a system restore, I did look for logmein123 and I did delete logmein123. Because I could not give them a check tonight, Mark Became very angry with me. He had asked me if he could call at 9:00 o'clock AM and I told him no, not till 11:00 o'clock AM Eastern time.

- Lorton, VA, USA

Called this number because it was the first results that was listed. Spoke to the rep and he wanted me to download connect wise app to help me for "security" reasons but I found that extremely suspicious. I told him I'm gonna do research and call back. I found the correct number and the rep said that the 808 number is is scam. Beware of scammer number! The website is scary identical.. Don't ever download an app if a company asks you to.

- Bayside, NY, USA

Laptop lit up and made loud sounds and had this number to call. I spoke to a man at that number who told me to press certain keys on the keyboard to make it stop. I explained I was 95 and unfamiliar with computers and he said to call back when someone was with me. I since learned this number is part of a scam

- Oklahoma City, OK, USA

They wanted me to pay them money by buying gift cards of Target

- Alexandria, VA, USA

The scammer sent me an email saying that I had purchased $451.20 on PayPal. I did not buy bitcoin nor was that money teaken out of my accout. I called thier customer service number 8634091258 to complain and I was told my bank account was compromised. Thay had me install an App called AnyDesk and explained to me that they would. Fix it. They moved money around in my mother's and my joint accounts and witdraw $6,500 in cash and directed me to deposit in a bitcoin machine. I was told i would get the money back by cashier's check when the account was secure. Then they wanted me to buy $2,000 in gift cards which my bank denied. They also tried to take out a $3,600 personal loan on my credit card. At this point i called my bank and realized that I was scammed. I un-installed the AnyDesk app a d boufht Norto Security to protect my accounts. I was scared and mentally impaired and they took advantage of a senior citizen.

- Aulander, NC, USA

Scammer sent an email stating they are taking 384.12 against my request for a renewal plan for the year on my windows plan with Geek SQUAD. I don’t even use windows.

- Page, NE, USA

many calls, told there was security alert, needed to install security software

- New Canaan, CT, USA

Fake bill for fake services

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