Citibank Imposter Scam - Phishing Emails Reports & Reviews (2)
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SCAMPULSE
Report – Fraudulent Use of Phone Number 888-394-2075 and Impersonation of Citi Bank Services
I am a 65-year-old woman and I would like to report a scam so that others do not become victims.
Last Wednesday, I experienced an issue with my bank account and searched online for customer support. I found the phone number 888-394-2075 and believed I was speaking with an official Citi Bank representative. The person instructed me to go to my bank and then asked me to provide my bank account number for verification. Trusting the caller, I shared my banking information.
Soon afterward, I noticed unauthorized deductions from my account. The caller then claimed that I needed to pay $999 to resolve the issue. Believing the request was legitimate, I paid the amount using my credit card.
Later, my daughter searched the phone number online and discovered reports indicating that it had been associated with scam activity. That is when I realized I had been deceived by someone falsely claiming to represent Citi Bank.
I respectfully request that your security team investigate this incident and take appropriate action against anyone impersonating Citi Bank services. If this phone number is being used fraudulently, I hope you will work with the relevant authorities and telecommunications providers to help stop this activity and prevent others—especially senior citizens—from becoming victims.
Thank you for your attention to this matter. I appreciate any assistance or guidance you can provide.
Sincerely,
Sophia Walker