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Geek Squad Imposter/Spoof

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Geek Squad Imposter/Spoof Reports & Reviews (362)

- Sand Coulee, MT, USA

I was sent an email at 3:20 PM today, did not check my email till around 6:00 PM tonight, I received an email from Gabrielle Villieneuve stating I had signed up for assistance from them, their order #GKX7479568229, Mac & Windows, $320.51 would be taken out of my bank. I uploaded a copy of the email to you, I hope you got it with this statement. Someone locked me out of my computer 2 days ago, it said microsoft, but I do believe it had something to do with this email, because I believed I was talking to someone from Microsoft until he wanted $300.00 from me right then and there. All I know is his name was Robert Sommers, # 1-888-741-5574, and between the 2 of these people they are trying to steel my disability money. When I tried to contact the person who sent me the email today, It is a recording stating that number is no longer a working number.

- Federal Way, WA, USA

Scammer sent an email using the address previously noted, that was masked as my personal email address. When I called the number, the operator did not speak English but was clearly able to ask for my credit card number to cancel the auto renewal of Geek Squad support and "provide me with a credit". It was at this point that I realized this was a scam, as they would have already had my credit card number on file if the subscription had auto renewed. At this point I hung up and immediately received two call backs from South San Francisco, (650) 676-8620.

- Auburn, WA, USA

We are grateful that you choose GeekSquad

We have received the renewal request of GeekSquad Assistance as you have set up auto-renew option.

You dont need to do anything; we just wanted to let you know.

Here Your Order Details:

Description: AvG 980 Advance Care+

#Inv No: #QGT9592639855

Device : Mac & Windows

Quantity : 1 ( 3 Device)

Tenure : 12 months Service

Payment mode: Auto-Debit

Order status : Delivered

final value : $347.45

Your current plan renewal is done for 12 Months on October 03, 2023. The amount will take 24 hours to reflect in your bank statements.

If you need to modify or cancel your plan, please contact us.

+1(844) 209-7982

- Denver, CO, USA

Received email from [email protected] indicating that my subscription expires tonight (10-03-23) at midnight, and would

auto renew for Quantity 2 of GS 2 Solution Kit for 1 year. No source of payment to use in 'auto renew' was cited.

I have no idea what this is about. I worried that calling the listed phone number would incur some high dollar charge.

Phone number given was 818-574-3590

- Lynnwood, WA, USA

$450.75

Geek Squad's Fraudulent attempt to collect for a presumed subscription. I called the number offered and talked to a man who asked me to download a cancellation dialog form under <https:> in which I had to give my full name, address, phone number, and bank name. I also have to enter my date of birth.

Here is the person who sent me the initial message. Kasandra Johnson <[email protected]></[email protected]></http...

I told him I was charged $399.00 for something I didn’t order

He was trying to refund that money to me and got in my computer

Has my back name and my personal information

Please help

I received an email stating I paid for a year subscription to a computer virus protection or repair service. It wants me to open a file that has the info, which I won't because its likely a virus attachment. These people use the name "Geek Squad" which impersonates a real company.

recieved email that 499.99 would be taken automatically for our subscription to Geek Squad with Best Buy - if i wanted to cancel it took me to a website and phone number where they asked me why and then wanted name , SS # and name of bank, they stressed they didnt want my account number , just the name of my bank and said my refund would show in my account so to get onto my online banking and see if it was there. I used a different computer and of course it wasnt, so he told me to call him back when i was at my home computer - name given was Mark Coleman and is ID # 17465 -phone number i was to call him back was 1-619-693-7304

+1

I called the number listed at the bottom of an email I received from [email protected] stating my renewal for "Geeky Squad Software" would be charged today. The cost listed was $364.89 for two years. The lady I talked to just answered the phone with a simple hello and didn't identify any company name at all. When I asked what this was for, she said it was for my Geek Squad protection, which I don't have. I asked where she was located and she said Seattle. After I asked what state that was in, she had to ask someone in the background and then said Washington. I told her this offer was a scam and I was reporting it. I have reported it to the FTC as well.

They received an email saying that they were going to charge my account for a continued subscription that I did not sign up for when I asked to cancel the subscription. He wanted me to log onto my computer and give him access and I refused as the email said that it was a dangerous site. He didn’t wanted me to access my cell phone and give him access to that and I refused when I refused he said that I will be charged.

I received an email stating I was going to receive a refund of $419.00 from the Geek Squad but I never used their services. I clicked the link and they called me. Now they are sending me harassing texts. From clicking on the link they gained access to my computer and I could see them downloading my personal information. They said they are affiliated with BBB.

I received an email from supposed Geek Squad saying they were renewing my Geek Squad threats protection and would be withdrawing $249.99 today. I called the Geek Squad at our local Best Buy and they said this was a scam. I tried to reply to the email, telling them to cancel my subscription. The email was not sent, since the address was invalid. There was a phone # that I did not call.

The Geek squad have been billing me every couple of months for several years and saying they already charged me but they don't have my cc numbers so they cannot charge me. no idea who they are. .They have been doing this for years with a new email every time because I block them. then I check all my cards and there is no charge from them because they don't have my card numbers and I have never ordered anything from them.

Tried to email me an invoice for Geek Squad and when I called they had a whole line of operation

- Blacksburg, VA, USA

I received an email saying they would be charging me (for something I did not order). See attached jpeg of the email. When I called the number, they were evasive and said I’d get an email in half an hour, canceling the “order.” I never received it.

- Crown Point, IN, USA

Got an email that my Total Care subscription was being charged $399 for a 2 year subscription renewal. When I called I Was told to open www.anydesk.com. E refused and told them I would report them as hackers.

- Brookpark, OH, USA

I called geek squad, they had to call me back. My fridge needed repair. He had me download an app to find my bestbuy account, i gave him access to my screen(i knew better) he said 112$ to fix the fridge i said i had a warranty. Then he said 43$ through cash app or venmo. I knew then it was a scam and hung up.

- Spokane, WA, USA

Hello,

Thank you for choosing Geek Total Tech Protection.

Your annual subscription has been auto-renewed as you have opted for it.

Now your services are valid for another one year till June 08, 2024. We promise to serve you in the same way as we have been serving.

If you wish to stop this subscription, reach us at +1,(866),798,-,0150.

Renewal details:

Renewal ID: YXA/JUNE08/5073811

Plan : Total Tech Protection

Duration : Yearly Subscription

Devices : 03 Devices

Amount : USD 345.49

Mode : Auto-Debit

If you don't recognize this charge, inform us +1,(866),798,-,0150. We are here to assist you in every aspect.

We hope to see you again soon!

Geek Services

- Winchester, VA, USA

I got an email today from findley Brown, he claimed he was a Geek Teck with the Geek Squad. The email said I just purchased a one year subscription for Best Buy/ Geek Squad technical support for $499.98. I did not make that purchase. SO I called the number on the email to cancel the order and the man who answered the phone told me I had to give him access to my computer to cancel the purchase. I did not let him do that.

email from Ana Cabrera, [email protected]

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